CRM PLUS on LINE vs Discord Connectfor Shopify (2026)
CRM PLUS on LINE and Discord Connect are both 5-star rated Shopify apps that focus on account and login management, but they target vastly different audiences and offer distinct functionalities. CRM PLUS on LINE aims to enhance customer communication and engagement through the LINE messaging platform, leveraging customer data and automation to personalize messages for abandoned checkouts, restock notifications, and more. It offers features like adding LINE integration blocks to Shopify pages and using customer tags for targeted messaging, appealing to merchants who want to engage customers directly on LINE and automate customer service tasks. Discord Connect, on the other hand, focuses on integrating Discord authentication into a Shopify store to leverage the power of community building. It simplifies logins using Discord accounts and allows merchants to manage channel access and member roles based on purchase history and membership status. Key features include automatic role assignment based on product purchases and the ability to offer exclusive discounts to Discord members. This app is geared towards merchants aiming to build a strong community around their brand and provide exclusive content or benefits to Discord members. Essentially, one app (CRM PLUS on LINE) focuses on direct, personalized communication via a popular messaging app, while the other (Discord Connect) concentrates on community building and engagement through the Discord platform.
At a Glance
CRM PLUS on LINE
38 reviews
Discord Connect
11 reviews
Detailed Overview
CRM PLUS on LINE
You can automate various LINE messages by using customer data such as abandoned checkout and more！
Key Features
- Add LINE integration blocks to the Shopify order status page and My Page.
- Use Shopify customer tags to send messages on LINE.
- Automate abandoned checkout message, restock notifications, etc on LINE.
- Deliver tabbed rich menus or dedicated rich menus to specific customers.
- More flexible delivery automation is possible with Shopify Flow integration.
Discord Connect
Integrate the power of discord authentication to elevate your user experience and simplify the login
Key Features
- Create your own custom discord developer app to login and register on store.
- Automatically assign roles to Discord members based on their product purchases.
- Verify product purchases to grant access to exclusive Discord channels server.
- Notify members in Discord about new products, updates, or promotions.
- Offer exclusive discounts, promotions or perks to Discord members based on role.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating CRM PLUS on LINE5/5 Discord Connect5/5 | ||
| Reviews | 38 | 11 |
Reviews CRM PLUS on LINE38 Discord Connect11 | ||
| Primary Function | LINE Messaging Automation | Discord Integration & Community Building |
Primary Function CRM PLUS on LINELINE Messaging Automation Discord ConnectDiscord Integration & Community Building | ||
| Target Audience | Merchants using LINE for customer engagement | Merchants with a Discord community |
Target Audience CRM PLUS on LINEMerchants using LINE for customer engagement Discord ConnectMerchants with a Discord community | ||
| Key Feature 1 | Automated LINE messages based on customer tags | Automatic Discord role assignment based on purchases |
Key Feature 1 CRM PLUS on LINEAutomated LINE messages based on customer tags Discord ConnectAutomatic Discord role assignment based on purchases | ||
| Key Feature 2 | Abandoned checkout recovery via LINE | Exclusive Discord channel access based on product verification |
Key Feature 2 CRM PLUS on LINEAbandoned checkout recovery via LINE Discord ConnectExclusive Discord channel access based on product verification | ||
| Communication Style | Direct messaging | Community-based communication |
Communication Style CRM PLUS on LINEDirect messaging Discord ConnectCommunity-based communication | ||
| Customer Engagement | Personalized Messaging | Discord Community building |
Customer Engagement CRM PLUS on LINEPersonalized Messaging Discord ConnectDiscord Community building | ||
Our Verdict
Choosing between CRM PLUS on LINE and Discord Connect depends entirely on your business strategy. If your focus is on direct customer communication, personalized marketing through LINE, and automating support-related messages on LINE, then CRM PLUS on LINE is the better choice. The integration blocks and Shopify Flow integration will further streamline your LINE marketing efforts. CRM PLUS on LINE is especially valuable for merchants already invested in the LINE ecosystem.
However, if your business strategy revolves around building a strong online community, offering exclusive content or benefits to community members, and leveraging Discord for customer engagement, then Discord Connect is the clear winner. The ability to automate role assignments and grant access to exclusive channels based on purchase history can significantly enhance the value proposition for Discord members. Discord Connect is perfect for businesses that thrive on community interaction and want to foster a sense of belonging among their customers. While both have perfect ratings, CRM PLUS on LINE has more reviews, suggesting greater adoption.
Common Questions
Which app is easier to set up?
CRM PLUS on LINE mentions initial setup support, suggesting a potential learning curve. Discord Connect mentions creating a custom Discord developer app, which also requires technical knowledge, but doesn't advertise setup support. Without more information, it's difficult to determine which is easier, but the complexity of connecting different platforms suggests both may need some technical understanding.
Which app offers better ROI for customer retention?
Both apps have the potential for high ROI. CRM PLUS on LINE's automated abandoned cart recovery and restock notifications can directly increase sales. Discord Connect fosters customer loyalty by offering exclusive benefits to community members, potentially increasing repeat purchases and brand advocacy. The better ROI depends on which platform you are most focused on and can provide value on.
Can I use both apps simultaneously?
Yes, theoretically you can use both apps, as they serve different purposes. CRM PLUS on LINE focuses on LINE communication, while Discord Connect focuses on Discord community. Using both could create a multi-channel customer engagement strategy, but could also cause brand confusion. It depends on the target audience overlap and clear communication of benefit with use of both.
Which app is more suitable for small businesses?
For small businesses with limited resources, CRM PLUS on LINE might be easier to implement initially, especially if they already have a LINE presence. However, Discord Connect can be highly effective for building a loyal customer base with minimal marketing spend, if Discord is where their target audience is.
Are there any hidden costs or subscription tiers?
The provided descriptions do not mention pricing or subscription tiers for either app. You'd need to check the Shopify App Store listings for each app to determine their pricing models and any associated costs.
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