CRM PLUS on LINE vs EAZE WhatsApp Buttonfor Shopify (2026)
CRM PLUS on LINE and EAZE WhatsApp Button are both Shopify apps in the 'Marketing - Other' category, but they cater to different communication platforms and target different markets. CRM PLUS on LINE focuses exclusively on LINE, a popular messaging app in specific regions (particularly Asia). It leverages Shopify customer data, tags, and integrations (Shopify Flow) to automate personalized LINE messages based on customer behavior and preferences. EAZE WhatsApp Button, on the other hand, centers around WhatsApp, a globally prevalent messaging app, and likely provides a simple way for customers to initiate conversations with the store owner via WhatsApp. The limited feature set described suggests it prioritizes ease of installation and immediate access to customer communication through WhatsApp.
At a Glance
CRM PLUS on LINE
38 reviews
EAZE WhatsApp Button
146 reviews
Detailed Overview
CRM PLUS on LINE
You can automate various LINE messages by using customer data such as abandoned checkout and more！
Key Features
- Add LINE integration blocks to the Shopify order status page and My Page.
- Use Shopify customer tags to send messages on LINE.
- Automate abandoned checkout message, restock notifications, etc on LINE.
- Deliver tabbed rich menus or dedicated rich menus to specific customers.
- More flexible delivery automation is possible with Shopify Flow integration.
Feature Comparison
| Rating | 5/5 | 4.6/5 |
Rating CRM PLUS on LINE5/5 EAZE WhatsApp Button4.6/5 | ||
| Reviews | 38 | 146 |
Reviews CRM PLUS on LINE38 EAZE WhatsApp Button146 | ||
| Primary Communication Platform | LINE | |
Primary Communication Platform CRM PLUS on LINELINE EAZE WhatsApp ButtonWhatsApp | ||
| Automation Capabilities | Advanced (Shopify Flow, Customer Tags) | Likely Basic (Button-initiated Chat) |
Automation Capabilities CRM PLUS on LINEAdvanced (Shopify Flow, Customer Tags) EAZE WhatsApp ButtonLikely Basic (Button-initiated Chat) | ||
| Target Audience | Merchants targeting LINE users, primarily in Asia. Shopify Plus merchants can leverage LINE Login. | Merchants targeting WhatsApp users globally, prioritizing ease of use. |
Target Audience CRM PLUS on LINEMerchants targeting LINE users, primarily in Asia. Shopify Plus merchants can leverage LINE Login. EAZE WhatsApp ButtonMerchants targeting WhatsApp users globally, prioritizing ease of use. | ||
| Key Features | Abandoned checkout automation, restock notifications, rich menus, order status page integration. | Likely a simple WhatsApp button for easy customer contact initiation. |
Key Features CRM PLUS on LINEAbandoned checkout automation, restock notifications, rich menus, order status page integration. EAZE WhatsApp ButtonLikely a simple WhatsApp button for easy customer contact initiation. | ||
| Setup Support | Offers initial setup support | Not mentioned |
Setup Support CRM PLUS on LINEOffers initial setup support EAZE WhatsApp ButtonNot mentioned | ||
| Social Login | Supports LINE Login (Shopify Plus only) | Not mentioned |
Social Login CRM PLUS on LINESupports LINE Login (Shopify Plus only) EAZE WhatsApp ButtonNot mentioned | ||
Our Verdict
CRM PLUS on LINE is a more sophisticated option for merchants who already have a strong presence on LINE and want to automate their LINE marketing efforts based on Shopify data. Its advanced features like Shopify Flow integration and the ability to segment users using Shopify customer tags make it suitable for larger stores with complex marketing needs. Given that it supports LINE login only for Shopify Plus merchants, it seems targeted at larger businesses. EAZE WhatsApp Button appears to be a simpler and more straightforward solution for merchants who want to quickly add a WhatsApp contact option to their store. It's ideal for smaller businesses or those just starting to explore WhatsApp as a communication channel, seeking an easy-to-implement solution without extensive automation features.
Common Questions
Which app is easier to set up?
EAZE WhatsApp Button is likely easier to set up, as it focuses on a simple WhatsApp button functionality. CRM PLUS on LINE, with its advanced features and integrations, likely requires more configuration.
Which app is better for customer retention?
CRM PLUS on LINE, with its ability to automate personalized messages based on customer behavior (e.g., abandoned checkout, restock notifications), is better suited for customer retention strategies if the target customer base actively uses LINE.
Which app requires a Shopify Plus subscription?
CRM PLUS on LINE requires a Shopify Plus subscription to utilize the LINE Login feature.
Which app is better for stores targeting customers in Asia?
CRM PLUS on LINE is likely better for stores targeting customers in Asia, as LINE is a popular messaging app in that region.
Which app has received more reviews?
EAZE WhatsApp Button has received significantly more reviews (146) than CRM PLUS on LINE (38), suggesting broader adoption or longer market presence.
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