CRM PLUS on LINE vs HOOK Social Loginfor Shopify (2026)
CRM PLUS on LINE and HOOK Social Login both aim to enhance the customer experience on Shopify stores, but address fundamentally different needs. CRM PLUS on LINE focuses on leveraging the LINE messaging platform for customer relationship management, enabling merchants to automate personalized messages based on customer data and Shopify events like abandoned checkouts. Its strength lies in customer engagement and personalized communication via LINE. In contrast, HOOK Social Login streamlines the account creation process by allowing customers to log in using their existing social media accounts. This enhances user experience by reducing friction during signup and login. The choice between the two depends on whether the merchant wants to boost CRM through LINE or simplify user authentication.
At a Glance
CRM PLUS on LINE
38 reviews
HOOK Social Login
24 reviews
Detailed Overview
CRM PLUS on LINE
You can automate various LINE messages by using customer data such as abandoned checkout and more！
Key Features
- Add LINE integration blocks to the Shopify order status page and My Page.
- Use Shopify customer tags to send messages on LINE.
- Automate abandoned checkout message, restock notifications, etc on LINE.
- Deliver tabbed rich menus or dedicated rich menus to specific customers.
- More flexible delivery automation is possible with Shopify Flow integration.
HOOK Social Login
Let customers sign in via social media login buttons. No sign up required at all!
Key Features
- Social login with Gmail, Apple, LinkedIn, X or Facebook. No sign-up is needed.
- Unique customer experience by permitting one-tap login facility.
- Say "No" to time-consuming & lengthy account sign up process.
- Admin can view the customers' details from the backend grid.
- Easy setup steps & guidance to activate social media login feature quickly.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating CRM PLUS on LINE5/5 HOOK Social Login5/5 | ||
| Reviews | 38 | 24 |
Reviews CRM PLUS on LINE38 HOOK Social Login24 | ||
| Core Function | LINE CRM & Messaging | Social Login |
Core Function CRM PLUS on LINELINE CRM & Messaging HOOK Social LoginSocial Login | ||
| Target Platform | LINE | Shopify Storefront |
Target Platform CRM PLUS on LINELINE HOOK Social LoginShopify Storefront | ||
| Key Integration | Shopify Customer Tags, Shopify Flow | Gmail, Apple, LinkedIn, X, Facebook |
Key Integration CRM PLUS on LINEShopify Customer Tags, Shopify Flow HOOK Social LoginGmail, Apple, LinkedIn, X, Facebook | ||
| Value Proposition | Personalized messaging & CRM via LINE | Simplified login, improved user experience |
Value Proposition CRM PLUS on LINEPersonalized messaging & CRM via LINE HOOK Social LoginSimplified login, improved user experience | ||
| Automation | Automated Abandoned Checkout Messages, Restock Notifications | One-Tap Login |
Automation CRM PLUS on LINEAutomated Abandoned Checkout Messages, Restock Notifications HOOK Social LoginOne-Tap Login | ||
| Ease of Use | Initial Setup Support Offered | Plug-and-play, Easy Setup |
Ease of Use CRM PLUS on LINEInitial Setup Support Offered HOOK Social LoginPlug-and-play, Easy Setup | ||
Our Verdict
For merchants heavily invested in the LINE ecosystem and seeking to use it for CRM and personalized messaging, CRM PLUS on LINE is the superior choice. Its integration with Shopify customer data and Shopify Flow allows for sophisticated automation and targeted campaigns. However, if the primary goal is to reduce friction during account creation and improve the overall user experience by offering quick social login options, HOOK Social Login is the more suitable app. It's simple to set up and integrates seamlessly with popular social media platforms. It is particularly useful for stores concerned about high abandonment rates during the sign-up process.
Common Questions
Which app is easier to set up?
HOOK Social Login is advertised as plug-and-play, implying a simpler setup process compared to CRM PLUS on LINE, which offers initial setup support, potentially indicating a slightly more complex configuration.
Which app is better for customer retention?
CRM PLUS on LINE is likely better for customer retention as it allows for personalized communication and targeted messaging to keep customers engaged and informed through the LINE platform.
Does CRM PLUS on LINE offer social login options?
CRM PLUS on LINE mentions social logins such as LINE Login can also be introduced into your online store but only for Shopify Plus stores.
Can I send personalized messages to different customer segments with HOOK Social Login?
HOOK Social Login focuses on simplifying the login process and does not appear to offer features for sending personalized messages based on customer segments. That is CRM PLUS on LINE's strength.
Which app requires more technical expertise?
CRM PLUS on LINE likely requires more technical expertise due to its integration with Shopify Flow and customer tags, while HOOK Social Login is designed for ease of use with its 'plug-and-play' mechanism.
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