CS ‑ Delete Duplicate Products vs Zigpoll Customer Surveysfor Shopify (2026)
CS ‑ Delete Duplicate Products and Zigpoll Customer Surveys, while both listed under the 'Operations' category in the Shopify app store, address fundamentally different needs for Shopify merchants. CS ‑ Delete Duplicate Products focuses on internal inventory management, specifically identifying and removing duplicate product listings based on attributes like SKU, title, and barcode. Its strength lies in automating a tedious but crucial task for merchants with large inventories or those who have imported products from multiple sources, ensuring data accuracy and preventing customer confusion. Zigpoll Customer Surveys, on the other hand, is an external-facing application designed to gather customer feedback at various touchpoints, including post-purchase, pre-purchase, and abandoned checkout. Its strength is in providing actionable insights through customizable surveys and AI analytics, enabling merchants to optimize their marketing efforts, improve conversion rates, and understand customer pain points. Zigpoll targets merchants who prioritize customer understanding and data-driven decision-making for growth. The large difference in review count also suggests that Zigpoll is used far more widely.
At a Glance
CS ‑ Delete Duplicate Products
19 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
CS ‑ Delete Duplicate Products
Delete duplicate products or duplicate variants. Remove duplicate SKUs, EANs with duplicate finder.
Key Features
- Bulk delete duplicate products & duplicate variants automatically.
- Find & remove duplicate products & variants by SKU, title, or barcode
- Different rules to remove duplicate product or variant to keep are available
- Duplicate finder feature will show duplicate products by SKU, barcode or title.
- Real-time progress tracking of duplicate removal job logs are available.
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating CS ‑ Delete Duplicate Products5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 19 | 417 |
Reviews CS ‑ Delete Duplicate Products19 Zigpoll Customer Surveys417 | ||
| Primary Function | Duplicate Product Removal | Customer Surveys & Feedback |
Primary Function CS ‑ Delete Duplicate ProductsDuplicate Product Removal Zigpoll Customer SurveysCustomer Surveys & Feedback | ||
| Key Feature 1 | Bulk Delete Duplicate Products | Post-Purchase Surveys |
Key Feature 1 CS ‑ Delete Duplicate ProductsBulk Delete Duplicate Products Zigpoll Customer SurveysPost-Purchase Surveys | ||
| Key Feature 2 | Duplicate Finder (SKU, Title, Barcode) | AI Analytics of Survey Data |
Key Feature 2 CS ‑ Delete Duplicate ProductsDuplicate Finder (SKU, Title, Barcode) Zigpoll Customer SurveysAI Analytics of Survey Data | ||
| Target Merchant | Merchants with large or messy product inventories | Merchants focused on customer experience and data-driven optimization |
Target Merchant CS ‑ Delete Duplicate ProductsMerchants with large or messy product inventories Zigpoll Customer SurveysMerchants focused on customer experience and data-driven optimization | ||
| Ease of Use Claim | Automated bulk actions | No-code setup in seconds |
Ease of Use Claim CS ‑ Delete Duplicate ProductsAutomated bulk actions Zigpoll Customer SurveysNo-code setup in seconds | ||
| Value Proposition | Improved inventory accuracy and efficiency | Enhanced customer understanding and improved conversion rates |
Value Proposition CS ‑ Delete Duplicate ProductsImproved inventory accuracy and efficiency Zigpoll Customer SurveysEnhanced customer understanding and improved conversion rates | ||
Our Verdict
The choice between CS ‑ Delete Duplicate Products and Zigpoll Customer Surveys depends entirely on the merchant's primary needs. CS ‑ Delete Duplicate Products is the clear winner for merchants struggling with duplicate product listings and seeking an efficient solution to clean up their inventory. Its automated features and duplicate finder are invaluable for maintaining data integrity. However, given the low number of reviews, new users should exercise caution and thoroughly test the app before deploying it store-wide.
Zigpoll Customer Surveys is the superior choice for merchants focused on understanding their customers, improving customer experience, and leveraging data to optimize their business. Its comprehensive survey features, AI analytics, and integrations make it a powerful tool for gathering and acting on customer feedback. Its high review count indicates a higher level of trust and adoption compared to CS ‑ Delete Duplicate Products.
Common Questions
What problem does each app solve?
CS ‑ Delete Duplicate Products solves the problem of inaccurate and redundant product listings, while Zigpoll Customer Surveys solves the problem of understanding customer needs and pain points.
Which app requires more ongoing maintenance?
Zigpoll Customer Surveys requires more ongoing maintenance as it involves creating, monitoring, and analyzing surveys. CS ‑ Delete Duplicate Products is typically a one-time use case, although periodic checks may be necessary for stores with regularly changing inventory.
Which app has a steeper learning curve?
Zigpoll Customer Surveys potentially has a slightly steeper learning curve, especially if merchants want to deeply utilize the AI analytics features. CS ‑ Delete Duplicate Products is relatively straightforward to use.
Can these apps be used together effectively?
Yes, these apps can be used together. A merchant could use CS ‑ Delete Duplicate Products to clean up their inventory, then use Zigpoll Customer Surveys to gather feedback on the updated product catalog and customer experience.
Which app is more likely to directly impact revenue?
Zigpoll Customer Surveys is more likely to directly impact revenue by identifying pain points, optimizing the customer journey, and recovering abandoned carts. CS ‑ Delete Duplicate Products provides indirect revenue benefit through a better store experience and accurate inventory.
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