Custom & Draft Orders For POS vs Workflow Automation—React Flowfor Shopify (2026)
Custom & Draft Orders For POS and Workflow Automation—React Flow both address order management on Shopify, but cater to distinctly different needs. Custom & Draft Orders For POS focuses on streamlining the creation and management of custom and draft orders directly within the Shopify POS system. This app is ideal for merchants who rely heavily on in-person sales and require the flexibility to handle unique orders, discounts, and customer information directly at the point of sale. It's about simplifying POS workflows when dealing with non-standard transactions. Workflow Automation—React Flow, on the other hand, provides a broad suite of automation tools encompassing order fulfillment, customer tagging, email marketing, and more. Workflow Automation—React Flow is for merchants seeking to automate repetitive tasks, optimize order processing, and enhance customer engagement across various channels. It offers a far wider array of automation capabilities, extending beyond the POS system into areas like email marketing, fraud prevention, and inventory management. While both apps fall under the 'Orders' and 'Order editing' categories, their core functions and target audiences are substantially different. One is POS-centric, while the other is a broad automation solution for the entire Shopify store ecosystem.
At a Glance
Custom & Draft Orders For POS
14 reviews
Workflow Automation—React Flow
168 reviews
Detailed Overview
Custom & Draft Orders For POS
Draft & Custom Orders is an app for creating & managing draft & custom orders within your POS device
Key Features
- Search & view open, invoice sent, & completed draft orders
- Create new draft orders directly from POS, no need to go into Admin anymore
- View the contents of all draft & custom orders, & edit any in-app draft order
- Create a new draft order from the current contents of your cart & set discounts
- Select a customer & add a customer to any draft order & add any line item
Workflow Automation—React Flow
Easy way to automate order fulfillment, customer tagging, discount functions, email marketing, etc.
Key Features
- Build powerful Shopify flow automations with custom workflow builder
- Manage refunds, credits, alerts, and fulfillment using smart automation rules
- Connect Mailchimp, Slack, Asana, Twilio, WhatsApp, Xero, Google Sheets, and more
- Schedule tasks with flexible delays, triggers, and conditional steps
- Generate checkout discounts, shipping, payment & validation Shopify functions
Feature Comparison
| Rating | 4/5 | 5/5 |
Rating Custom & Draft Orders For POS4/5 Workflow Automation—React Flow5/5 | ||
| Reviews | 14 | 168 |
Reviews Custom & Draft Orders For POS14 Workflow Automation—React Flow168 | ||
| Primary Function | POS Draft/Custom Order Management | Workflow Automation |
Primary Function Custom & Draft Orders For POSPOS Draft/Custom Order Management Workflow Automation—React FlowWorkflow Automation | ||
| Target Merchant | Retailers needing custom POS order capabilities | Merchants automating order processing & marketing |
Target Merchant Custom & Draft Orders For POSRetailers needing custom POS order capabilities Workflow Automation—React FlowMerchants automating order processing & marketing | ||
| Ease of Use | Likely straightforward POS integration | Potentially steeper learning curve due to workflow builder |
Ease of Use Custom & Draft Orders For POSLikely straightforward POS integration Workflow Automation—React FlowPotentially steeper learning curve due to workflow builder | ||
| Value Proposition | Simplified custom order handling at POS | Time savings and efficiency gains through automation |
Value Proposition Custom & Draft Orders For POSSimplified custom order handling at POS Workflow Automation—React FlowTime savings and efficiency gains through automation | ||
| Integration | Shopify POS | Mailchimp, Slack, Asana, Twilio, WhatsApp, Xero, Google Sheets |
Integration Custom & Draft Orders For POSShopify POS Workflow Automation—React FlowMailchimp, Slack, Asana, Twilio, WhatsApp, Xero, Google Sheets | ||
| Pricing | Not explicitly stated, but likely subscription-based | Not explicitly stated, but likely subscription-based with tiers |
Pricing Custom & Draft Orders For POSNot explicitly stated, but likely subscription-based Workflow Automation—React FlowNot explicitly stated, but likely subscription-based with tiers | ||
Our Verdict
For retailers prioritizing seamless custom order creation and management directly within their Shopify POS system, Custom & Draft Orders For POS is the more suitable choice. Its focus on POS functionality makes it ideal for businesses that handle a significant volume of in-person sales requiring unique order configurations. However, if the goal is to automate a wide range of e-commerce tasks, including order fulfillment, customer tagging, email marketing, and integrations with external services, Workflow Automation—React Flow is the superior option. Its broader automation capabilities cater to merchants seeking comprehensive efficiency gains across their entire Shopify store operation. If you are looking to automate marketing and customer interactions the latter is a stronger pick.
Common Questions
Which app is better for physical stores using Shopify POS?
Custom & Draft Orders For POS is specifically designed for physical stores using Shopify POS, enabling direct management of draft and custom orders within the POS interface. Workflow Automation—React Flow offers broader automations, but doesn't directly enhance the POS experience like the former app.
Can I use both apps together?
Potentially, yes. Custom & Draft Orders For POS can handle POS-specific custom orders, while Workflow Automation—React Flow automates broader e-commerce tasks. However, consider whether the overlap in functionality justifies the cost and complexity of managing both.
Which app is easier to set up and use?
Custom & Draft Orders For POS is likely easier to set up and use due to its focused functionality and direct POS integration. Workflow Automation—React Flow's workflow builder might require more time and effort to master.
Does Workflow Automation—React Flow work with in-person sales?
Workflow Automation—React Flow works indirectly with in-person sales if those sales are reflected as orders within the Shopify admin. It can automate tasks related to these orders, but it doesn't directly integrate with the POS system's custom order functionality.
Which app is best for improving customer loyalty?
Workflow Automation—React Flow offers more direct customer loyalty tools, like auto-tagging customers by total spent, assigning VIP tags, and generating loyalty store credits. Custom & Draft Orders For POS primarily focuses on order management and doesn't offer built-in loyalty features.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store