Customs Buddy vs Releasit Cash on Delivery CODfor Shopify (2026)
Customs Buddy and Releasit Cash on Delivery COD are both Shopify apps aimed at streamlining operations, but they address vastly different needs within an e-commerce business. Customs Buddy focuses on simplifying international shipping by automating commercial invoice generation. Its core value proposition is reducing customs clearance delays through accurate and complete documentation, primarily targeting merchants selling products overseas. In contrast, Releasit Cash on Delivery COD aims to optimize the cash-on-delivery payment method. It emphasizes reducing fraud and failed deliveries, increasing prepaid orders through incentives, and facilitating partial payments, catering to merchants who rely heavily on COD, particularly in regions where this payment method is prevalent. The key difference lies in their functionalities: Customs Buddy automates international shipping documentation, while Releasit optimizes COD payment processes and reduces associated risks. Customs Buddy's small number of reviews (21) suggests it's either relatively new or serves a niche market. Releasit's significantly higher review count (575) and strong rating (4.9/5) point to a more established presence and wider adoption, likely driven by the widespread use of COD in certain markets. Both apps share the 'Operations' category, highlighting their aim to improve backend efficiency, but their specific operational focuses are divergent.
At a Glance
Customs Buddy
21 reviews
Releasit Cash on Delivery COD
575 reviews
Detailed Overview
Customs Buddy
Commercial invoice generator that helps you quickly clear customs and sell your products overseas.
Key Features
- Simple customizations for your brand and unique products
- Bulk order option saves hours of manually editing invoices
- Fully automated with Shopify Flow for a plug and play experience
Releasit Cash on Delivery COD
Set Cash On Delivery fees & rules. Collect Partial Payments and Verify Orders with WhatsApp OTP.
Key Features
- COD Fees and Discounts - Add fixed or percentage fees to increase prepaid orders
- Partial COD Payments - Collect upfront payments and reduce cancellations and RTO
- WhatsApp OTP Verification - Confirm checkout intent and prevent fake COD orders
- Conditional COD Rules - Enable/disable COD by country, product, or order total
- Payment Tracking - View paid and due balances with full payment history records
Feature Comparison
| Rating | 4.7/5 | 4.9/5 |
Rating Customs Buddy4.7/5 Releasit Cash on Delivery COD4.9/5 | ||
| Reviews | 21 | 575 |
Reviews Customs Buddy21 Releasit Cash on Delivery COD575 | ||
| Core Functionality | Commercial Invoice Automation | Cash on Delivery Optimization |
Core Functionality Customs BuddyCommercial Invoice Automation Releasit Cash on Delivery CODCash on Delivery Optimization | ||
| Target Merchant | Businesses shipping internationally | Businesses heavily reliant on Cash on Delivery |
Target Merchant Customs BuddyBusinesses shipping internationally Releasit Cash on Delivery CODBusinesses heavily reliant on Cash on Delivery | ||
| Key Benefit | Reduced customs delays, simplified documentation | Reduced fraud, increased prepaid orders, streamlined COD payments |
Key Benefit Customs BuddyReduced customs delays, simplified documentation Releasit Cash on Delivery CODReduced fraud, increased prepaid orders, streamlined COD payments | ||
| Automation | Fully automated with Shopify Flow | WhatsApp OTP Verification for order confirmation |
Automation Customs BuddyFully automated with Shopify Flow Releasit Cash on Delivery CODWhatsApp OTP Verification for order confirmation | ||
| Payment Flexibility | N/A | Partial COD Payments |
Payment Flexibility Customs BuddyN/A Releasit Cash on Delivery CODPartial COD Payments | ||
| International Support | Implied through customs clearance focus | Conditional COD rules by country |
International Support Customs BuddyImplied through customs clearance focus Releasit Cash on Delivery CODConditional COD rules by country | ||
Our Verdict
The choice between Customs Buddy and Releasit Cash on Delivery COD hinges entirely on the merchant's business needs. If a business is actively engaged in international shipping, struggles with customs clearance, and seeks automated invoice generation, Customs Buddy is the more relevant choice. Its Shopify Flow integration provides a seamless experience.
Conversely, if a business's primary payment method is cash on delivery, particularly in regions prone to order fraud or high return-to-origin (RTO) rates, Releasit Cash on Delivery COD is the superior option. Its WhatsApp OTP verification, COD fee/discount incentives, and partial payment collection features are specifically designed to mitigate risks associated with COD and improve conversion rates. While Customs Buddy has fewer reviews, this might reflect a niche market, not necessarily inferior quality.
Common Questions
Which app is better for reducing shipping costs?
Customs Buddy aims to reduce costs associated with customs delays, not shipping costs directly. Releasit doesn't directly impact shipping costs either.
Can both apps be used together?
Yes, they address distinct operational areas and can coexist. Customs Buddy handles international shipping documentation, while Releasit manages COD payment workflows. There are no apparent conflicts.
Which app is easier to set up and use?
Customs Buddy highlights a 'plug and play' experience, suggesting ease of setup. Releasit mentions 'fast setup', so both appear relatively easy to implement, though user reviews would provide more definitive insights.
Does Customs Buddy support multiple languages?
The provided description doesn't explicitly mention multilingual support for Customs Buddy. Releasit offers multilingual checkout text, supporting a broader international audience.
Which app is more scalable for a growing business?
Both apps appear scalable. Customs Buddy offers bulk order options, addressing scalability for high-volume international shipments. Releasit's conditional COD rules and payment tracking features accommodate varying order volumes and customer segments.
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