Data Export IO: Reports vs Zigpoll Customer Surveysfor Shopify (2026)
Data Export IO: Reports and Zigpoll Customer Surveys, while both falling under the 'Operations' and 'Analytics' categories on the Shopify App Store, serve fundamentally different purposes and cater to distinct merchant needs. Data Export IO is a robust reporting and data extraction tool, providing merchants with pre-built and customizable reports across various aspects of their Shopify store, from sales and inventory to payouts and customer data. Its strength lies in its comprehensive reporting capabilities, advanced filtering, and flexible export options, making it ideal for merchants needing detailed insights into their operational performance and financial health. Zigpoll Customer Surveys, on the other hand, focuses on gathering customer feedback through surveys at various touchpoints in the customer journey. It emphasizes ease of use, customization, and AI-powered analytics to help merchants understand customer sentiment, identify pain points, and optimize their business roadmap. Its post-purchase and abandoned checkout surveys, combined with seamless integration with Shopify and marketing tools, make it a powerful tool for customer-centric merchants looking to improve customer satisfaction and conversion rates. The key differentiator is that Data Export IO is internally focused, providing insights based on collected data, while Zigpoll is externally focused, gathering new data directly from customers.
At a Glance
Data Export IO: Reports
1,835 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Data Export IO: Reports
Helpful pre-made and detailed reporting for all store data. Easily filter, export, and send reports.
Key Features
- Pre-made Reports: Various reports for Sales, Products, Payouts, POS, and more
- Advanced Filters: Add multiple conditions to limit which records are needed
- Column Management: Freeze, filter, rename, sort, clone, and hide fields
- Export Friendly: Generate reports using CSV, Excel, and PDF formats
- Password Protected: Add a layer of password security to limit access
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating Data Export IO: Reports4.9/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 1835 | 417 |
Reviews Data Export IO: Reports1835 Zigpoll Customer Surveys417 | ||
| Core Function | Detailed Data Reporting & Export | Customer Survey & Feedback Collection |
Core Function Data Export IO: ReportsDetailed Data Reporting & Export Zigpoll Customer SurveysCustomer Survey & Feedback Collection | ||
| Target Merchant | Data-driven businesses needing operational reports | Customer-centric businesses focused on experience |
Target Merchant Data Export IO: ReportsData-driven businesses needing operational reports Zigpoll Customer SurveysCustomer-centric businesses focused on experience | ||
| Ease of Use | Moderate - Requires understanding of data fields & filters | High - No-code setup, user-friendly customization |
Ease of Use Data Export IO: ReportsModerate - Requires understanding of data fields & filters Zigpoll Customer SurveysHigh - No-code setup, user-friendly customization | ||
| Value Proposition | Comprehensive operational & financial insights | Actionable customer feedback for business optimization |
Value Proposition Data Export IO: ReportsComprehensive operational & financial insights Zigpoll Customer SurveysActionable customer feedback for business optimization | ||
| Reporting Granularity | Highly detailed, line-item level | Aggregate feedback with AI analytics |
Reporting Granularity Data Export IO: ReportsHighly detailed, line-item level Zigpoll Customer SurveysAggregate feedback with AI analytics | ||
| Data Source | Shopify Store Data | Customer Feedback |
Data Source Data Export IO: ReportsShopify Store Data Zigpoll Customer SurveysCustomer Feedback | ||
| Integration Focus | Data export to external tools (Excel, Google Sheets) | Shopify and marketing stack integration (email, SMS) |
Integration Focus Data Export IO: ReportsData export to external tools (Excel, Google Sheets) Zigpoll Customer SurveysShopify and marketing stack integration (email, SMS) | ||
Our Verdict
For merchants primarily concerned with understanding and reporting on internal operational and financial performance, Data Export IO: Reports is the clear choice. Its robust reporting features, advanced filtering, and flexible export options provide the necessary tools to extract and analyze data effectively. This is especially useful for businesses with complex operations or those requiring detailed financial reporting.
Conversely, merchants focused on improving customer experience, identifying customer pain points, and optimizing their business based on direct customer feedback should choose Zigpoll Customer Surveys. Its ease of use, customizable surveys, and AI-powered analytics make it an ideal solution for gathering actionable insights and improving customer satisfaction and conversion rates. While Data Export IO informs what is happening, Zigpoll explains why it's happening.
Common Questions
Which app is better for generating sales reports?
Data Export IO: Reports is the superior choice for generating comprehensive sales reports. It offers pre-made sales reports, advanced filters, and flexible export options, enabling detailed analysis of sales data.
Which app is better for understanding why customers abandon their carts?
Zigpoll Customer Surveys is better for understanding why customers abandon their carts. It offers abandoned checkout campaigns to uncover common pain points and recover carts through targeted surveys.
Can both apps be used together?
Yes, both apps can be used together, although they address different needs. Data Export IO can be used to analyze sales data trends, while Zigpoll can be used to gather customer feedback to understand the 'why' behind those trends.
Which app is easier to set up and use for a beginner?
Zigpoll Customer Surveys is generally easier to set up and use for beginners due to its no-code setup, user-friendly customization options, and intuitive interface.
Which app offers more control over the data being collected and analyzed?
Data Export IO: Reports offers more control over the data being collected and analyzed, as it allows merchants to customize reports, filter data based on multiple conditions, and manage columns extensively.
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