Deliverlitics: Stop Scammers and Token of Trust Verification are both highly-rated Shopify apps (5/5) in the Fraud category, but they address very different types of fraud. Deliverlitics focuses on preventing 'friendly fraud' and delivery scams by analyzing merchant-side data to identify high-risk orders before fulfillment, targeting merchants who suffer from repeat scams and chargebacks related to undelivered or falsely claimed undelivered goods. In contrast, Token of Trust Verification is designed to verify the age of customers, primarily for businesses selling age-restricted products. It aims to help merchants comply with age verification mandates and boost sales by streamlining the verification process for returning customers. The primary distinction lies in their target audience and the fraud type they mitigate. Deliverlitics uses AI to analyze historical order data and flag potentially fraudulent orders based on shipping and customer behavior patterns. Token of Trust focuses on ensuring customers meet age requirements via identity verification, which impacts businesses in specific verticals like alcohol, tobacco, or cannabis. Ultimately, choosing between the two depends heavily on the nature of the products sold and the specific fraud risks a merchant faces.
7 reviews
4 reviews
Catch delivery scams early. Block risky orders before they become chargebacks.
Easily verify the age of your customers. With our app, approve more orders and boost your sales!
| Rating | 5/5 | 5/5 |
Rating Deliverlitics: Stop Scammers5/5 Token of Trust Verification5/5 | ||
| Reviews | 7 | 4 |
Reviews Deliverlitics: Stop Scammers7 Token of Trust Verification4 | ||
| Target Fraud | Delivery Scams & Friendly Fraud | Underage Purchases |
Target Fraud Deliverlitics: Stop ScammersDelivery Scams & Friendly Fraud Token of Trust VerificationUnderage Purchases | ||
| Data Analysis | Merchant-side Data (returns, refunds, etc.) | Customer Age Verification |
Data Analysis Deliverlitics: Stop ScammersMerchant-side Data (returns, refunds, etc.) Token of Trust VerificationCustomer Age Verification | ||
| Key Feature | Automated Actions based on Risk Level | Rule-based Verification Requirements |
Key Feature Deliverlitics: Stop ScammersAutomated Actions based on Risk Level Token of Trust VerificationRule-based Verification Requirements | ||
| Target Merchant | Businesses with high delivery-related fraud | Businesses selling age-restricted products |
Target Merchant Deliverlitics: Stop ScammersBusinesses with high delivery-related fraud Token of Trust VerificationBusinesses selling age-restricted products | ||
| Value Proposition | Reduce chargebacks & protect margins | Comply with regulations & increase sales by approving more orders |
Value Proposition Deliverlitics: Stop ScammersReduce chargebacks & protect margins Token of Trust VerificationComply with regulations & increase sales by approving more orders | ||
| Ease of Use Claimed | Customizable fraud response to your workflow | Easy because it remembers your customers |
Ease of Use Claimed Deliverlitics: Stop ScammersCustomizable fraud response to your workflow Token of Trust VerificationEasy because it remembers your customers | ||
For merchants experiencing significant losses due to delivery scams, 'friendly fraud,' and chargebacks, Deliverlitics: Stop Scammers is the more relevant choice. Its AI-powered approach, analyzing merchant-side data, provides a targeted solution to identify and prevent these specific types of fraud. The 'First 100 Delivery Scams Free!' offer also makes it an attractive option to test its effectiveness.
However, if a merchant's primary concern is ensuring compliance with age verification regulations for products like alcohol or tobacco, Token of Trust Verification is the clear winner. Its focus on age verification and rule-based requirements directly addresses the needs of businesses that require to verify customer's age. While both apps aim to prevent fraud, they target entirely different types of risks. Therefore, the choice hinges on the specific needs of the business and the products they sell.
Businesses that ship physical products and face issues like customers claiming they never received their orders (delivery scams) or 'friendly fraud' (customers requesting refunds despite receiving the product).
Businesses that sell age-restricted products like alcohol, tobacco, vaping products, or certain types of online games. These businesses are legally required to verify the age of their customers.
Deliverlitics primarily analyzes merchant-side data (refund requests, support messages, etc.) to detect suspicious behavior and patterns associated with delivery scams. It's not stated that it verifies customer identities directly.
The description says that Token of Trust remembers your customers. Once verified, return visits are put in the fast lane. Based on this, it's likely the customer does not need to re-verify every month, but the app description doesn't specifically state this.
Ease of use doesn't necessarily equate to a lack of features. In the case of Deliverlitics, the AI analysis and automation suggest a sophisticated underlying technology, even if the user interface is simple to navigate. Similarly, Token of Trust offers rules for when verification is required, which could indicate a degree of customization despite its ease of use.
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store