Deliverlitics: Stop Scammers and Yofi both aim to reduce fraud for Shopify merchants, but they focus on different aspects. Deliverlitics positions itself as an AI-powered solution specifically for preventing delivery scams by analyzing merchant-side data (returns, support messages, etc.) to flag high-risk orders *before* fulfillment and automating responses. It seems best suited for merchants significantly impacted by 'friendly fraud' and delivery-related losses. Yofi, on the other hand, targets return fraud and policy abuse by identifying fraudsters through telemetry and advanced AI, even those using multiple identities. Yofi emphasizes protecting the overall customer experience while safeguarding policies. Yofi provides CX reps with risk scores and decision rationale. While both apps leverage AI, Deliverlitics highlights its use of internal merchant data to spot patterns, while Yofi utilizes telemetry to monitor customer behavior. Both offer solutions to identify fraudulent activity, but Yofi seems more geared towards merchants struggling with return abuse and policy violations, offering tools to optimize and automate return policies based on risk segmentation.
7 reviews
3 reviews
Catch delivery scams early. Block risky orders before they become chargebacks.
Protecting your brand from return abuse and fraud.
| Rating | 5/5 | 5/5 |
Rating Deliverlitics: Stop Scammers5/5 Yofi5/5 | ||
| Reviews | 7 | 3 |
Reviews Deliverlitics: Stop Scammers7 Yofi3 | ||
| Focus | Delivery Scams | Return Fraud & Policy Abuse |
Focus Deliverlitics: Stop ScammersDelivery Scams YofiReturn Fraud & Policy Abuse | ||
| Data Source | Merchant-side data (returns, support) | Telemetry & Customer Behavior Analysis |
Data Source Deliverlitics: Stop ScammersMerchant-side data (returns, support) YofiTelemetry & Customer Behavior Analysis | ||
| Key Feature Highlight | Flagging orders before fulfillment | Risk scores for CX reps |
Key Feature Highlight Deliverlitics: Stop ScammersFlagging orders before fulfillment YofiRisk scores for CX reps | ||
| Automation Emphasis | Automated actions based on risk | Optimizing & automating return policies |
Automation Emphasis Deliverlitics: Stop ScammersAutomated actions based on risk YofiOptimizing & automating return policies | ||
| Target User | Merchants with high delivery scam rates | Merchants with high return fraud rates |
Target User Deliverlitics: Stop ScammersMerchants with high delivery scam rates YofiMerchants with high return fraud rates | ||
| Pricing | First 100 Scams Free | Free bad actor diagnostic |
Pricing Deliverlitics: Stop ScammersFirst 100 Scams Free YofiFree bad actor diagnostic | ||
For merchants primarily concerned with delivery scams and 'friendly fraud,' Deliverlitics: Stop Scammers seems like the more targeted solution, particularly with its focus on analyzing internal merchant data. Its offer of flagging orders before fulfillment can prevent significant losses before they occur. Yofi is better suited for merchants struggling with return fraud and policy abuse. Its features empowering CX reps and automating return policies provide a more comprehensive approach to managing returns. The free 'bad actor diagnostic' is a valuable starting point for assessing return fraud risks. While both have good ratings, the higher number of reviews for Deliverlitics offers slightly more social proof, though the difference isn't substantial.
Based on the app descriptions, it's difficult to definitively say which is easier to set up. Both aim to be user-friendly, but Deliverlitics focusing on pre-fulfillment actions might suggest a simpler initial workflow, while Yofi's CX integration may require more configuration.
Deliverlitics offers a 'First 100 Delivery Scams Free' promotion, suggesting a freemium or extended trial. Yofi offers a 'free bad actor diagnostic' which is less comprehensive but provides initial value.
Neither app description explicitly mentions international shipping considerations. However, return fraud patterns can vary across countries so the telemetry Yofi gathers may make it more effective on a global scale.
The app descriptions do not provide specific details on data privacy practices. Merchants should review each app's privacy policy for compliance information, especially concerning GDPR and CCPA regulations.
Neither app explicitly states what type of support they offer. However, given Yofi's focus on empowering CX reps it's possible that it provides more support options and documentation in that area.
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