DHL Express (Official) vs ShippingEasyfor Shopify (2026)
DHL Express (Official) and ShippingEasy both aim to simplify shipping for Shopify merchants, but cater to different needs and priorities. DHL Express (Official) focuses on international shipping via DHL, targeting businesses already using or planning to use DHL's services and needing seamless integration. Its strength lies in its direct connection to DHL Express, automating processes like customs clearance and providing live DHL rates. ShippingEasy, on the other hand, positions itself as a comprehensive shipping solution for USPS and UPS, appealing to merchants primarily shipping within the US (although it does support international). It boasts discounted rates and a broader feature set, including marketing tools and multichannel integration.
At a Glance
DHL Express (Official)
18 reviews
ShippingEasy
342 reviews
Detailed Overview
DHL Express (Official)
Ship orders internationally with DHL Express and manage all shipments from a single place.
Key Features
- Available to DHL Express account holders, including full technical support
- Reduce manual effort with automatic order import and powerful shipping workflows
- A range of DHL delivery services for your customers’ convenience
- Automated order syncing and tracking updates at a glance
- Paperless customs clearance with electronic data submission
ShippingEasy
An easy way to ship online - simplify your UPS and USPS shipping.
Key Features
- Pre-negotiated discounted shipping rates from USPS and UPS
- Multichannel shipping: connect all your selling channels and orders in one place
- Powerful automation and presets streamlines shipping, tracking, and returns
- Customer marketing and branding tools to grow your business
- Real, live human support, however you need it: live phone, chat, and email
Feature Comparison
| Rating | 3.2/5 | 4.2/5 |
Rating DHL Express (Official)3.2/5 ShippingEasy4.2/5 | ||
| Reviews | 18 | 342 |
Reviews DHL Express (Official)18 ShippingEasy342 | ||
| Shipping Carriers | DHL Express | USPS & UPS |
Shipping Carriers DHL Express (Official)DHL Express ShippingEasyUSPS & UPS | ||
| International Shipping Focus | Primary Focus | Supported, but not primary |
International Shipping Focus DHL Express (Official)Primary Focus ShippingEasySupported, but not primary | ||
| Marketing Tools | No | Yes, including email campaigns |
Marketing Tools DHL Express (Official)No ShippingEasyYes, including email campaigns | ||
| Discounted Rates | Not explicitly stated, assumes DHL Account Benefits | Yes, pre-negotiated USPS & UPS rates |
Discounted Rates DHL Express (Official)Not explicitly stated, assumes DHL Account Benefits ShippingEasyYes, pre-negotiated USPS & UPS rates | ||
| Automation | Order Import, Shipping Workflows, Customs Clearance | Streamlined Shipping, Tracking, and Returns |
Automation DHL Express (Official)Order Import, Shipping Workflows, Customs Clearance ShippingEasyStreamlined Shipping, Tracking, and Returns | ||
| Support | DHL Express Account Holders Only | Live phone, chat, and email |
Support DHL Express (Official)DHL Express Account Holders Only ShippingEasyLive phone, chat, and email | ||
| Multichannel Support | Not mentioned | Yes |
Multichannel Support DHL Express (Official)Not mentioned ShippingEasyYes | ||
Our Verdict
For merchants heavily reliant on DHL Express for international shipments and needing tight integration with their DHL account, the official DHL Express app is the logical choice. However, the low ratings and limited reviews should be considered. If your primary shipping needs involve USPS and UPS within the US, and you're looking for discounted rates, a wider range of features like marketing automation, and more readily available support, ShippingEasy is likely the better option. Its higher rating and larger number of reviews suggest a more reliable and user-friendly experience, even considering it doesn't focus solely on international DHL shipping.
Common Questions
Which app offers better customer support?
ShippingEasy provides live phone, chat, and email support. The DHL Express (Official) app offers full technical support, but this is explicitly available only to DHL Express account holders. This suggests ShippingEasy's support is more widely accessible.
Which app is better for merchants selling exclusively within the US?
ShippingEasy is the better choice for merchants primarily shipping within the US because it focuses on USPS and UPS, and offers pre-negotiated discounts for these carriers.
Which app automates customs clearance?
The DHL Express (Official) app specifically mentions automating paperless customs clearance with electronic data submission, a crucial feature for international shipping.
Which app is likely easier to set up for international shipping?
The DHL Express (Official) app is likely easier to set up for international shipping if you're already a DHL Express account holder because it's designed for direct integration with DHL services.
Which app offers features beyond just shipping?
ShippingEasy offers customer marketing and branding tools, including automated email campaigns, going beyond just shipping functionalities.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store