Dondy: WhatsApp Marketing+Chat vs ONE: AI, Pop Up, SMS Marketingfor Shopify (2026)
In 2026, merchants choosing between Dondy: WhatsApp Marketing+Chat and ONE: AI, Pop Up, SMS Marketing face a choice between a focused WhatsApp marketing solution and a comprehensive, AI-powered marketing platform. Dondy appears to specialize in WhatsApp-based communication, likely providing robust features for chat-based marketing, customer support, and potentially order updates via WhatsApp. Its strength lies in providing a dedicated channel for direct customer engagement through a popular messaging platform. ONE, on the other hand, positions itself as an 'All-in-ONE AI Marketing Shopify Sidekick,' indicating a broader feature set encompassing SMS/email marketing, pop-ups, A/B testing, and AI-driven automation. ONE targets merchants seeking a unified platform to manage various marketing channels and leverage AI for personalization and increased conversions. The integration of an AI assistant and one-click checkout suggests a focus on automation and streamlining the customer journey. ONE's compatibility with optional tools like Mailchimp and Klaviyo suggests it can also integrate into an existing marketing stack, while also providing its own native marketing platform.
At a Glance
Dondy: WhatsApp Marketing+Chat
564 reviews
ONE: AI, Pop Up, SMS Marketing
1,058 reviews
Detailed Overview
ONE: AI, Pop Up, SMS Marketing
AI-powered customer platform: Recover abandoned carts. Drive sales, AOV, loyalty & subscriber growth
Key Features
- Ask ONE AI — Chatbot Writes Product Description, SMS Text Messaging, Translation
- Add One-Click Checkout Page — Cross Sells & Sweet Upsell Product Recommendations
- Automate Shopify Email/SMS Marketing — Cart Recovery, SMSBump, Klaviyo MailChimp
- Activate Sales Pop Up Window — E-Mail/Email Pop Up, Discount Spin Wheel/Wheelio
- A/B Test Coupon Codes — TikTok Shop, Google/YouTube, IG/Instagram Shop & Amazon
Feature Comparison
| Rating | 4.7/5 | 4.8/5 |
Rating Dondy: WhatsApp Marketing+Chat4.7/5 ONE: AI, Pop Up, SMS Marketing4.8/5 | ||
| Reviews | 564 | 1058 |
Reviews Dondy: WhatsApp Marketing+Chat564 ONE: AI, Pop Up, SMS Marketing1058 | ||
| Primary Focus | WhatsApp Marketing & Chat | All-in-One AI Marketing Platform |
Primary Focus Dondy: WhatsApp Marketing+ChatWhatsApp Marketing & Chat ONE: AI, Pop Up, SMS MarketingAll-in-One AI Marketing Platform | ||
| Key Features | WhatsApp Marketing, Chat | AI Assistant, SMS/Email Marketing, One-Click Checkout, Pop-Ups, A/B Testing |
Key Features Dondy: WhatsApp Marketing+ChatWhatsApp Marketing, Chat ONE: AI, Pop Up, SMS MarketingAI Assistant, SMS/Email Marketing, One-Click Checkout, Pop-Ups, A/B Testing | ||
| Target Merchant | Merchants prioritizing WhatsApp marketing and customer support | Merchants seeking a comprehensive, AI-powered marketing platform |
Target Merchant Dondy: WhatsApp Marketing+ChatMerchants prioritizing WhatsApp marketing and customer support ONE: AI, Pop Up, SMS MarketingMerchants seeking a comprehensive, AI-powered marketing platform | ||
| Complexity | Likely simpler setup due to focused feature set | Potentially more complex setup due to wider range of features |
Complexity Dondy: WhatsApp Marketing+ChatLikely simpler setup due to focused feature set ONE: AI, Pop Up, SMS MarketingPotentially more complex setup due to wider range of features | ||
| Value Proposition | Direct customer engagement through WhatsApp | Increased conversions, AOV, and customer loyalty through AI-powered marketing automation |
Value Proposition Dondy: WhatsApp Marketing+ChatDirect customer engagement through WhatsApp ONE: AI, Pop Up, SMS MarketingIncreased conversions, AOV, and customer loyalty through AI-powered marketing automation | ||
| Integrations | Likely focuses on WhatsApp integration | Connects with MailChimp, Klaviyo, SMSBump, Postscript & Shopify Forms |
Integrations Dondy: WhatsApp Marketing+ChatLikely focuses on WhatsApp integration ONE: AI, Pop Up, SMS MarketingConnects with MailChimp, Klaviyo, SMSBump, Postscript & Shopify Forms | ||
Our Verdict
For Shopify merchants heavily reliant on WhatsApp for customer communication and seeking dedicated WhatsApp marketing tools, Dondy: WhatsApp Marketing+Chat is a suitable choice. Its focused approach simplifies implementation and management. However, merchants looking for a comprehensive marketing solution with AI-powered features and support for various channels (SMS, email, pop-ups, etc.) should strongly consider ONE: AI, Pop Up, SMS Marketing. ONE offers a broader range of functionalities and integrations, making it ideal for merchants aiming to optimize their entire marketing strategy with AI.
Common Questions
Which app is easier to set up and use?
Dondy: WhatsApp Marketing+Chat is likely easier to set up due to its more focused feature set. ONE: AI, Pop Up, SMS Marketing, with its wider range of features, may require more initial configuration and learning.
Which app is better for abandoned cart recovery?
ONE: AI, Pop Up, SMS Marketing explicitly highlights abandoned cart recovery as a key feature, offering both SMS and email options. While Dondy *could* be used for this via WhatsApp, ONE provides a more comprehensive and direct approach.
Which app is best for scaling a Shopify store's marketing efforts?
ONE: AI, Pop Up, SMS Marketing, with its AI capabilities, A/B testing, and broader channel support, is better suited for scaling marketing efforts. Its automation features and ability to personalize customer journeys are designed for growth.
Does Dondy offer email marketing integrations?
Based on the provided information, Dondy does not explicitly mention email marketing integrations. Its primary focus appears to be WhatsApp marketing.
Which app offers better value for money?
The value proposition depends on the merchant's specific needs. If WhatsApp marketing is crucial, Dondy offers specialized value. If a comprehensive, AI-powered solution is needed, ONE likely offers better value despite potentially higher costs.
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