easy Google Customer Reviews vs Zigpoll Customer Surveysfor Shopify (2026)
easy Google Customer Reviews focuses specifically on integrating the Google Customer Reviews program into a Shopify store. Its primary strength lies in its simplicity and ease of use, allowing merchants to quickly add the Google Customer Reviews opt-in and Top Quality Store widget without any coding. This app is primarily aimed at merchants seeking to leverage the trust and visibility associated with the Google brand to increase customer confidence and potentially improve conversion rates. Zigpoll Customer Surveys, on the other hand, is a more comprehensive survey platform designed to capture a broader range of customer feedback throughout the customer journey. It offers features such as post-purchase surveys, pre-purchase surveys, NPS surveys, on-site surveys, and even email and SMS surveys. With AI analytics and integrations with Shopify and other marketing tools, Zigpoll caters to merchants who need to delve deeply into customer insights, optimize their business roadmap, and improve marketing effectiveness. The emphasis is on customizing surveys and gathering zero-party data for advanced analysis.
At a Glance
easy Google Customer Reviews
18 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
easy Google Customer Reviews
Adds Google Customer Reviews and Top Quality Store on Google widget to your store. No code required.
Key Features
- Google reviews help shoppers easily identify your site with the Google brand
- No coding required, setup google customer reviews within just a few clicks
- Collect google customer reviews via app block compatible post-purchase pages
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating easy Google Customer Reviews5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 18 | 417 |
Reviews easy Google Customer Reviews18 Zigpoll Customer Surveys417 | ||
| Primary Focus | Google Customer Reviews integration | Comprehensive Customer Survey Platform |
Primary Focus easy Google Customer ReviewsGoogle Customer Reviews integration Zigpoll Customer SurveysComprehensive Customer Survey Platform | ||
| Survey Types | Post-purchase opt-in | Post-purchase, Pre-purchase, NPS, On-site, Email, SMS |
Survey Types easy Google Customer ReviewsPost-purchase opt-in Zigpoll Customer SurveysPost-purchase, Pre-purchase, NPS, On-site, Email, SMS | ||
| Key Features | Google Customer Reviews widget, Easy setup | AI Analytics, Customizable Surveys, Abandoned Checkout Campaigns, Integrations |
Key Features easy Google Customer ReviewsGoogle Customer Reviews widget, Easy setup Zigpoll Customer SurveysAI Analytics, Customizable Surveys, Abandoned Checkout Campaigns, Integrations | ||
| Target Merchant | Merchants wanting basic Google Reviews Integration | Merchants needing in-depth customer insights |
Target Merchant easy Google Customer ReviewsMerchants wanting basic Google Reviews Integration Zigpoll Customer SurveysMerchants needing in-depth customer insights | ||
| Ease of Use | Very Easy, No Coding Required | Easy, No Coding Required |
Ease of Use easy Google Customer ReviewsVery Easy, No Coding Required Zigpoll Customer SurveysEasy, No Coding Required | ||
| Value Proposition | Increased trust through Google branding | Data-driven insights for business optimization |
Value Proposition easy Google Customer ReviewsIncreased trust through Google branding Zigpoll Customer SurveysData-driven insights for business optimization | ||
Our Verdict
For merchants primarily interested in quickly and easily integrating Google Customer Reviews to leverage Google's brand for improved trust and visibility, easy Google Customer Reviews is the clear choice. Its simplicity and focus on this specific function make it ideal for those who don't require more complex survey capabilities.
However, if a merchant needs a comprehensive survey solution that allows for in-depth customer feedback collection, advanced analysis, and integration with other marketing tools, Zigpoll Customer Surveys is the superior option. Its range of survey types, AI analytics, and customization options make it suitable for businesses prioritizing data-driven decision-making and continuous improvement based on customer insights.
Common Questions
What's easier to set up, easy Google Customer Reviews or Zigpoll?
easy Google Customer Reviews is slightly easier to set up due to its singular focus on Google Customer Reviews integration. Zigpoll, while also requiring no coding, offers a broader range of features, which may require more initial configuration to set up desired surveys and integrations.
Which app is better for understanding why customers abandon their carts?
Zigpoll Customer Surveys is better for understanding cart abandonment reasons, as it offers abandoned checkout campaigns specifically designed to uncover customer pain points and recover carts. easy Google Customer Reviews does not provide features related to cart abandonment.
Does easy Google Customer Reviews provide any data analytics?
The description provided for easy Google Customer Reviews does not mention data analytics. Its primary function is to integrate the Google Customer Reviews program, relying on Google Merchant Center for data analysis.
Which app supports multiple languages?
Zigpoll Customer Surveys supports multiple languages, allowing merchants to customize and translate every detail of their surveys. easy Google Customer Reviews doesn't explicitly state multi-language support in its description, although Google Customer Reviews itself might support multi-language depending on the Google Merchant Center settings.
If I just want to increase customer trust, which app is better?
easy Google Customer Reviews is specifically designed to increase customer trust by integrating the Google Customer Reviews program and displaying the Top Quality Store on Google widget. Zigpoll may indirectly increase trust by allowing for better customer experiences through improved business practices based on survey data, but easy Google Customer Reviews directly uses Google's branding for that purpose.
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