Easy Reports by DevCloud vs Zigpoll Customer Surveysfor Shopify (2026)
Easy Reports by DevCloud and Zigpoll Customer Surveys, while both falling under Shopify's Operations and Analytics categories, cater to fundamentally different needs. Easy Reports focuses on generating customized internal reports for orders, products, customers, and inventory using AI assistance and flexible filtering. Its strength lies in providing actionable insights extracted from existing sales and operational data to facilitate informed decision-making. The target audience is likely Shopify merchants who require advanced, automated, and customized reporting capabilities. Zigpoll Customer Surveys, on the other hand, concentrates on external data acquisition through customer surveys delivered via multiple channels like the storefront, email, and SMS. Zigpoll's core proposition is to directly solicit customer feedback and leverage AI analytics to understand customer sentiment, pain points, and preferences. This data is then used to optimize marketing efforts, business roadmap, and improve conversion rates. Its integrations with Shopify and the marketing stack enhance its utility. The target audience comprises Shopify merchants who prioritize actively engaging with their customer base to drive improvements and identify opportunities based on direct customer input.
At a Glance
Easy Reports by DevCloud
80 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Easy Reports by DevCloud
Customize your Orders, Products, and Customers Reports with AI!
Key Features
- Create AI-assisted custom reports for orders, products, customers, and summaries
- Schedule automatic report generation and receive them by email
- Upload generated reports to Google Drive and Google Sheets
- Keep all generated reports organized and accessible in one place
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating Easy Reports by DevCloud4.9/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 80 | 417 |
Reviews Easy Reports by DevCloud80 Zigpoll Customer Surveys417 | ||
| Core Function | Internal Reporting (Orders, Products, Customers, Inventory) | External Customer Surveys (Post-purchase, Pre-purchase, NPS) |
Core Function Easy Reports by DevCloudInternal Reporting (Orders, Products, Customers, Inventory) Zigpoll Customer SurveysExternal Customer Surveys (Post-purchase, Pre-purchase, NPS) | ||
| Data Source | Shopify Store Data | Customer Responses |
Data Source Easy Reports by DevCloudShopify Store Data Zigpoll Customer SurveysCustomer Responses | ||
| AI Usage | AI-assisted Report Generation | AI-powered Analytics |
AI Usage Easy Reports by DevCloudAI-assisted Report Generation Zigpoll Customer SurveysAI-powered Analytics | ||
| Integration | Google Drive, Google Sheets | Shopify Customer/Order Dashboards, Marketing Stack |
Integration Easy Reports by DevCloudGoogle Drive, Google Sheets Zigpoll Customer SurveysShopify Customer/Order Dashboards, Marketing Stack | ||
| Target User | Merchants needing in-depth sales and operations reports | Merchants prioritizing customer feedback and experience |
Target User Easy Reports by DevCloudMerchants needing in-depth sales and operations reports Zigpoll Customer SurveysMerchants prioritizing customer feedback and experience | ||
| Ease of Use | Customizable Report Creation with AI assistance. | No-code survey creation and deployment. |
Ease of Use Easy Reports by DevCloudCustomizable Report Creation with AI assistance. Zigpoll Customer SurveysNo-code survey creation and deployment. | ||
| Key Benefit | Streamline operations and strategic decision making through data. | Enhance customer experience and boost conversion rates. |
Key Benefit Easy Reports by DevCloudStreamline operations and strategic decision making through data. Zigpoll Customer SurveysEnhance customer experience and boost conversion rates. | ||
Our Verdict
For merchants needing deep insights into their sales, product performance, and customer trends derived from internal Shopify data, Easy Reports by DevCloud is the superior choice. The ability to customize reports and leverage AI for generation provides powerful analytical capabilities. Conversely, Zigpoll Customer Surveys is the more suitable option for merchants focused on understanding their customer base directly, gathering feedback, and improving the overall customer journey. The multiple survey deployment options and integration capabilities make it an invaluable tool for customer-centric growth. While both apps offer value, they cater to very different aspects of running a Shopify store.
Common Questions
What is the main difference between the data used by these two apps?
Easy Reports uses primarily internal Shopify data to generate reports, while Zigpoll relies on external data gathered from customer surveys.
Which app is better for improving conversion rates?
Zigpoll is more directly focused on improving conversion rates through customer feedback, abandoned cart recovery, and optimized customer journeys.
Can I use Easy Reports to understand why customers abandon their carts?
No. Easy Reports helps to report on the number and value of abandoned carts, but it does not provide information on *why* they were abandoned. Zigpoll is more effective at uncovering these reasons.
Does Easy Reports allow me to see how satisfied my customers are?
Not directly. Easy Reports focuses on reporting sales and customer data, but doesn't provide specific metrics of satisfaction. Zigpoll uses surveys like NPS to gauge satisfaction.
Which app requires more technical expertise to set up?
Both apps advertise ease-of-use. Easy Reports may require a slight learning curve for custom report building, though AI assistance mitigates this. Zigpoll boasts no-code setup.
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