Exporteo vs Zigpoll Customer Surveysfor Shopify (2026)
Exporteo and Zigpoll Customer Surveys, while both having perfect 5/5 ratings in the Shopify app store, cater to vastly different needs. Exporteo, with a limited number of reviews (32), lacks enough information to determine its specific niche. Zigpoll, on the other hand, positions itself as a comprehensive customer survey solution with a substantial number of reviews (417). Zigpoll's extensive features, including post-purchase, pre-purchase, NPS, on-site, email, and SMS surveys, coupled with AI analytics, suggest it is aimed at merchants seeking deep customer insights and a data-driven approach to optimization. Zigpoll's robust functionality extends to multilingual support, customizable design, abandoned checkout recovery, and seamless integration with Shopify and other marketing tools. The key differentiator lies in Zigpoll's comprehensive survey ecosystem and AI-powered analytics, empowering merchants to gain actionable insights from customer feedback. The 'no-code setup in seconds' and 'compatible with Shopify's Order Status and Thank You Page Checkout Extensions' suggest a focus on ease of use and integration with existing Shopify workflows. Conversely, the lack of information on Exporteo makes it difficult to definitively compare its specific strengths and target audience, suggesting it could be for an exporting service.
At a Glance
Exporteo
32 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Exporteo5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 32 | 417 |
Reviews Exporteo32 Zigpoll Customer Surveys417 | ||
| Primary Function | Unknown | Customer Survey Platform |
Primary Function ExporteoUnknown Zigpoll Customer SurveysCustomer Survey Platform | ||
| Survey Types | Unknown | Post-purchase, Pre-purchase, NPS, On-site, Email, SMS |
Survey Types ExporteoUnknown Zigpoll Customer SurveysPost-purchase, Pre-purchase, NPS, On-site, Email, SMS | ||
| Analytics | Unknown | AI Analytics |
Analytics ExporteoUnknown Zigpoll Customer SurveysAI Analytics | ||
| Target Merchant | Unknown | Merchants seeking in-depth customer insights and data-driven optimization |
Target Merchant ExporteoUnknown Zigpoll Customer SurveysMerchants seeking in-depth customer insights and data-driven optimization | ||
| Ease of Use | Unknown | No-code setup |
Ease of Use ExporteoUnknown Zigpoll Customer SurveysNo-code setup | ||
| Value Proposition | Unknown | Optimize business roadmap, marketing spend, and conversion rates through customer feedback |
Value Proposition ExporteoUnknown Zigpoll Customer SurveysOptimize business roadmap, marketing spend, and conversion rates through customer feedback | ||
Our Verdict
Due to limited information on Exporteo, it's challenging to make a definitive recommendation. However, Zigpoll Customer Surveys clearly stands out as the superior choice for Shopify merchants prioritizing robust customer feedback collection, AI-powered analytics, and comprehensive survey capabilities. Zigpoll is best suited for merchants seeking to deeply understand their customers, improve conversion rates, and refine their overall business strategy through actionable insights.
Without more information about the use-case of the 'Operations' category, Zigpoll is the stronger recommendation based on provided data. If Exporteo focuses on a niche within Shopify operations (like international exporting), merchants with specific export-related operational needs *might* consider it, pending further research.
Common Questions
Which app is easier to set up?
Zigpoll emphasizes its "no-code setup in seconds," suggesting it's designed for ease of use. Information on Exporteo's setup process is unavailable.
Which app provides more comprehensive customer insights?
Zigpoll's headline and description highlight its AI analytics, abandoned checkout campaigns, and compatibility with Shopify's customer dashboards, making it the clear choice for in-depth customer insights.
Which app supports multiple languages?
Zigpoll explicitly states it supports customization and translation for multiple languages. There is no information about language support for Exporteo.
Which app is better for large Shopify stores?
Zigpoll, with its higher number of reviews (417), suggests a broader user base and greater potential for scalability. However, larger stores should evaluate their survey volume to ensure adequate plan coverage.
Which app offers the best value for money?
Without pricing information for either app, it is impossible to definitively say which offers the best value. However, Zigpoll's feature set suggests a higher potential ROI for merchants actively seeking to improve their customer experience and optimize their business based on data.
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