EZ Exporter - Data Exports and Grapevine Post Purchase Survey, while both garnering excellent ratings in the Shopify app store, cater to vastly different operational needs and target different types of merchants. EZ Exporter focuses on providing customizable and automated data extraction capabilities, enabling merchants to export various data points (orders, products, customers, analytics, etc.) into usable formats for external systems such as ERPs, 3PL providers, or for creating product feeds. It emphasizes data accessibility and manipulation through features like calculated fields and advanced filtering. Grapevine Post Purchase Survey, conversely, centers on gathering customer feedback through surveys, providing actionable insights to improve CX, marketing strategies, and identify trends. Its key differentiator is unlimited survey responses at a fixed price, coupled with robust reporting and integrations with tools like Klaviyo and GA4. The core difference lies in their purpose: EZ Exporter is a data *outbound* tool, helping merchants move data out of Shopify for analysis and integration with other systems. Grapevine Post Purchase Survey is a data *inbound* tool, helping merchants gather customer insights from within their Shopify ecosystem. Both apps address 'Operations' and 'Analytics' categories in Shopify, but with divergent methodologies. EZ Exporter empowers data-driven operational efficiency and external data integration, while Grapevine strengthens customer understanding and experience optimization.
96 reviews
142 reviews
Customize and automate data exports. Export orders, products, & more to a custom CSV/Excel file.
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
| Rating | 5/5 | 5/5 |
Rating EZ Exporter ‑ Data Exports5/5 Grapevine Post Purchase Survey5/5 | ||
| Reviews | 96 | 142 |
Reviews EZ Exporter ‑ Data Exports96 Grapevine Post Purchase Survey142 | ||
| Primary Function | Data Export & Automation | Post-Purchase Surveys & Feedback |
Primary Function EZ Exporter ‑ Data ExportsData Export & Automation Grapevine Post Purchase SurveyPost-Purchase Surveys & Feedback | ||
| Target Merchant | Merchants needing data integration with external systems (ERPs, 3PLs) | Merchants focused on customer experience and gathering feedback at scale |
Target Merchant EZ Exporter ‑ Data ExportsMerchants needing data integration with external systems (ERPs, 3PLs) Grapevine Post Purchase SurveyMerchants focused on customer experience and gathering feedback at scale | ||
| Key Feature | Scheduled Automated Exports to multiple destinations | Unlimited survey responses with powerful reporting |
Key Feature EZ Exporter ‑ Data ExportsScheduled Automated Exports to multiple destinations Grapevine Post Purchase SurveyUnlimited survey responses with powerful reporting | ||
| Data Focus | Order, product, customer, and analytics data | Customer sentiment, attribution, NPS, and CSAT |
Data Focus EZ Exporter ‑ Data ExportsOrder, product, customer, and analytics data Grapevine Post Purchase SurveyCustomer sentiment, attribution, NPS, and CSAT | ||
| Customization | Highly customizable export profiles with calculated fields | Survey customization and targeting options |
Customization EZ Exporter ‑ Data ExportsHighly customizable export profiles with calculated fields Grapevine Post Purchase SurveySurvey customization and targeting options | ||
| Value Proposition | Seamless data transfer and report generation | Actionable customer insights at a predictable cost |
Value Proposition EZ Exporter ‑ Data ExportsSeamless data transfer and report generation Grapevine Post Purchase SurveyActionable customer insights at a predictable cost | ||
If a merchant's primary need revolves around extracting and manipulating Shopify data for integration with external platforms and generating custom reports, EZ Exporter - Data Exports is the clear choice. Its robust features for scheduling, data transformation, and diverse export destinations make it ideal for operational streamlining and data-driven decision making across the business.
On the other hand, for merchants prioritizing customer understanding, feedback collection, and improvement of customer experience, Grapevine Post Purchase Survey is the superior option. The unlimited survey responses and advanced reporting provide invaluable insights into customer sentiment and behavior, enabling data-driven improvements in marketing and customer service. The integrations with Klaviyo and GA4 amplify its power for customer journey optimization.
EZ Exporter - Data Exports, with its data export customization and automation, is better suited for generating product feeds.
Grapevine Post Purchase Survey, with its unlimited responses for a fixed price, is likely more cost-effective for high-volume feedback collection.
Based on the provided descriptions, neither app explicitly mentions direct integration with Facebook Ads. Grapevine integrates with Klaviyo and GA4, which *could* indirectly feed data to Facebook Ads for targeting. EZ Exporter might allow you to export data to a format suitable for Facebook Ads custom audiences, depending on the platform's requirements.
Grapevine Post Purchase Survey, through its attribution surveys, is designed to identify which marketing channels are most effective.
EZ Exporter - Data Exports, with its automated exports to FTP, SFTP, email, and other destinations, is designed for sending order data to fulfillment centers and other external partners.
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