Fab Feedback Button and Gojiberry Survey & Feedback both aim to help Shopify merchants gather feedback through surveys. However, Gojiberry positions itself as a more comprehensive solution, focusing on leveraging surveys to scale advertising and marketing efforts. Fab Feedback Button, given the lack of detailed information, appears to be a simpler feedback tool, perhaps focused on basic feedback collection. Gojiberry's description highlights features like pre-purchase surveys, integration with various marketing channels (email, product inserts, SNS), advanced segmentation, and conditional logic, suggesting a more sophisticated offering. The main difference lies in the scope and target audience. Gojiberry is designed for merchants looking to actively use survey data to improve marketing attribution, identify product development opportunities, and personalize customer experiences. Fab Feedback Button, based on the limited data available, might be more suitable for merchants who primarily need a simple way to collect general feedback. The significant difference in the number of reviews (2 vs. 28) suggests that Gojiberry has a larger user base and, potentially, a more established track record.
2 reviews
28 reviews
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
| Rating | 5/5 | 5/5 |
Rating Fab Feedback Button5/5 Gojiberry Survey & Feedback5/5 | ||
| Reviews | 2 | 28 |
Reviews Fab Feedback Button2 Gojiberry Survey & Feedback28 | ||
| Target User | Unknown | Merchants focused on marketing optimization and product development |
Target User Fab Feedback ButtonUnknown Gojiberry Survey & FeedbackMerchants focused on marketing optimization and product development | ||
| Ease of Setup | Likely Simple (Inferred) | 1-Minute Setup with Templates |
Ease of Setup Fab Feedback ButtonLikely Simple (Inferred) Gojiberry Survey & Feedback1-Minute Setup with Templates | ||
| Survey Channels | Unknown | Pop-up, Link/QR Code, Email, Product Inserts, SNS |
Survey Channels Fab Feedback ButtonUnknown Gojiberry Survey & FeedbackPop-up, Link/QR Code, Email, Product Inserts, SNS | ||
| Advanced Features | Unknown | Segmentation, Conditional Logic, Customer Data Connection |
Advanced Features Fab Feedback ButtonUnknown Gojiberry Survey & FeedbackSegmentation, Conditional Logic, Customer Data Connection | ||
| Integration with Marketing | Limited Info | Focus on scaling ads & marketing via survey data |
Integration with Marketing Fab Feedback ButtonLimited Info Gojiberry Survey & FeedbackFocus on scaling ads & marketing via survey data | ||
| Analytics Dashboard | Unknown | Yes, connected to customer data with CSV download |
Analytics Dashboard Fab Feedback ButtonUnknown Gojiberry Survey & FeedbackYes, connected to customer data with CSV download | ||
| Pre-Purchase Surveys | No Info | Yes |
Pre-Purchase Surveys Fab Feedback ButtonNo Info Gojiberry Survey & FeedbackYes | ||
For merchants who need a basic, potentially free, feedback tool with minimal features, Fab Feedback Button might be an option, although the extremely low review count is a major concern. However, given the limited information, it is difficult to recommend it confidently. Gojiberry Survey & Feedback is the superior choice for merchants seeking a comprehensive solution to gather actionable customer insights, improve marketing performance, and personalize the customer experience. Its features like pre-purchase surveys, advanced segmentation, and integration with various marketing channels make it a valuable tool for growth-oriented Shopify stores.
Gojiberry Survey & Feedback explicitly mentions advanced segmentation and conditional logic for targeted surveys, while Fab Feedback Button provides no such details.
Gojiberry Survey & Feedback specifically addresses marketing attribution as a key use case. Fab Feedback Button doesn't provide any information related to marketing attribution.
Gojiberry Survey & Feedback claims a 1-minute no-code setup with templates. While Fab Feedback Button setup may be simple, there is no information available to confirm its speed or ease of use.
Gojiberry Survey & Feedback has significantly more user feedback (28 reviews) compared to Fab Feedback Button (2 reviews), suggesting a higher level of trust and a more established user base.
Gojiberry Survey & Feedback supports distributing surveys via product inserts (using a QR code or link), while Fab Feedback Button makes no mention of this distribution method.
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store