Fab Feedback Button vs Zigpoll Customer Surveysfor Shopify (2026)
Fab Feedback Button and Zigpoll Customer Surveys are both Shopify apps designed to collect customer feedback. However, they cater to different segments of the market. Fab Feedback Button, with its limited review count (2), appears to be a newly launched app or one with a niche appeal, focusing perhaps on simplicity and a very specific use case. In contrast, Zigpoll Customer Surveys, boasting a significant number of reviews (417), positions itself as a comprehensive survey solution for various stages of the customer journey, including pre-purchase, post-purchase, and abandoned checkout recovery. Zigpoll emphasizes advanced features like AI analytics, multilingual support, and integrations with marketing stacks. Zigpoll's comprehensive feature set suggests it targets merchants seeking in-depth customer insights and a robust survey platform. Its ability to create multiple surveys, deliver them across various channels (site, email, SMS), and integrate with Shopify's customer and order dashboards points towards a focus on scalability and data-driven decision-making. Fab Feedback Button's details are too scarce to accurately assess its target audience or competitive strengths beyond potentially being very easy to implement, but it likely lacks the depth and breadth of features offered by Zigpoll. The disparity in review numbers also suggests a much larger and more mature user base for Zigpoll, providing more confidence in its reliability and functionality.
At a Glance
Fab Feedback Button
2 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Fab Feedback Button5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 2 | 417 |
Reviews Fab Feedback Button2 Zigpoll Customer Surveys417 | ||
| Target Use Cases | Unknown, likely limited | Post-purchase, Pre-purchase, NPS, On-site, Email, SMS |
Target Use Cases Fab Feedback ButtonUnknown, likely limited Zigpoll Customer SurveysPost-purchase, Pre-purchase, NPS, On-site, Email, SMS | ||
| Key Features | Unknown, likely basic feedback button | AI Analytics, Multilingual Support, Abandoned Checkout Campaigns, Shopify Integration, Thank You Page Integration |
Key Features Fab Feedback ButtonUnknown, likely basic feedback button Zigpoll Customer SurveysAI Analytics, Multilingual Support, Abandoned Checkout Campaigns, Shopify Integration, Thank You Page Integration | ||
| Integration | Likely basic | Shopify Customer and Order Dashboards, Marketing Stack |
Integration Fab Feedback ButtonLikely basic Zigpoll Customer SurveysShopify Customer and Order Dashboards, Marketing Stack | ||
| Ease of Use | Potentially Very Easy | No-Code Setup |
Ease of Use Fab Feedback ButtonPotentially Very Easy Zigpoll Customer SurveysNo-Code Setup | ||
| Value Proposition | Simple Feedback Collection | Comprehensive Customer Insights & Optimization |
Value Proposition Fab Feedback ButtonSimple Feedback Collection Zigpoll Customer SurveysComprehensive Customer Insights & Optimization | ||
| Customization | Unknown | Fully Customizable, Localized for Multiple Languages |
Customization Fab Feedback ButtonUnknown Zigpoll Customer SurveysFully Customizable, Localized for Multiple Languages | ||
Our Verdict
For merchants needing a simple, possibly free or very low-cost feedback solution and aren't concerned with in-depth analytics or advanced features, Fab Feedback Button could be a starting point. However, the lack of information and minimal user feedback makes it a riskier choice. Zigpoll Customer Surveys, on the other hand, is ideal for Shopify merchants serious about gathering customer feedback across multiple touchpoints, leveraging AI-powered insights, and integrating survey data into their existing workflows. Its feature set and established user base make it a more reliable and robust solution, particularly for businesses looking to scale and optimize their customer experience based on data-driven insights. Ultimately, Zigpoll is the stronger choice for most businesses, offering a far more comprehensive and feature-rich solution.
Common Questions
Which app is better for a small business just starting out?
While Fab Feedback Button *might* be simpler, the lack of information makes it hard to recommend. Zigpoll offers a broader, more scalable solution even for smaller businesses, and the initial investment could pay off in valuable insights. Consider Zigpoll's pricing plans and ensure it aligns with your budget.
Does Fab Feedback Button offer integrations with other marketing tools?
The provided information doesn't mention any integrations for Fab Feedback Button. Zigpoll, however, specifically mentions integrations with a marketing stack.
How customizable are the surveys in each app?
Fab Feedback Button's level of customization is unknown. Zigpoll explicitly states it offers full customization and localization for multiple languages.
Which app provides more advanced analytics?
Zigpoll boasts AI analytics for gathering insights from zero-party data. There is no mention of any analytics capabilities for Fab Feedback Button.
Which app is more likely to be actively supported and updated in 2026?
Given Zigpoll's larger user base and more comprehensive feature set, it's more likely to be actively supported and updated than Fab Feedback Button. The limited reviews for Fab Feedback Button suggest it might be a smaller project or even abandoned.
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