Floatify: Social & CTA Buttons and TrustKit: Trust Badges & Icons both aim to enhance Shopify stores, but they target different aspects of the customer experience. Floatify focuses on improving communication and sales through strategically placed, customizable call-to-action buttons, social media links, and live chat options like WhatsApp. It aims to make it easier for customers to contact the store and complete purchases. The app's primary strength lies in its comprehensive suite of buttons designed to boost interaction and conversion rates. TrustKit, on the other hand, concentrates on building customer trust and reducing cart abandonment by displaying trust badges and security icons. It reassures shoppers about the safety and legitimacy of their transactions. While TrustKit also offers customization and ease of use, its focus is narrower, targeting customer anxieties related to online security and reliability. TrustKit aims to cultivate a secure and trustworthy online environment to encourage customers to finalize their purchases.
68 reviews
1 reviews
Floating buttons: Phone, Chat, SMS, Whatsapp live chat. 1 click for better experience on your store!
Add customizable trust badges and icons to your store to help build customer confidence and trust
| Rating | 5/5 | 5/5 |
Rating Floatify: Social & CTA Buttons5/5 TrustKit: Trust Badges & Icons5/5 | ||
| Reviews | 68 | 1 |
Reviews Floatify: Social & CTA Buttons68 TrustKit: Trust Badges & Icons1 | ||
| Core Function | Communication & Sales via Buttons | Build Trust via Badges & Icons |
Core Function Floatify: Social & CTA ButtonsCommunication & Sales via Buttons TrustKit: Trust Badges & IconsBuild Trust via Badges & Icons | ||
| Key Features | Call, Chat, Social Buttons | Trust & Payment Badges |
Key Features Floatify: Social & CTA ButtonsCall, Chat, Social Buttons TrustKit: Trust Badges & IconsTrust & Payment Badges | ||
| Target Merchant | Those prioritizing direct customer contact and streamlined purchases. | Those focused on overcoming customer hesitancy related to security concerns. |
Target Merchant Floatify: Social & CTA ButtonsThose prioritizing direct customer contact and streamlined purchases. TrustKit: Trust Badges & IconsThose focused on overcoming customer hesitancy related to security concerns. | ||
| Ease of Use | Simple, no coding required | Simple, no coding required |
Ease of Use Floatify: Social & CTA ButtonsSimple, no coding required TrustKit: Trust Badges & IconsSimple, no coding required | ||
| Value Proposition | Increase sales through easy customer contact and immediate action. | Reduce cart abandonment by building trust and assuring security. |
Value Proposition Floatify: Social & CTA ButtonsIncrease sales through easy customer contact and immediate action. TrustKit: Trust Badges & IconsReduce cart abandonment by building trust and assuring security. | ||
| Mobile Optimization | Optimized button display | Responsive design |
Mobile Optimization Floatify: Social & CTA ButtonsOptimized button display TrustKit: Trust Badges & IconsResponsive design | ||
Choosing between Floatify and TrustKit depends on your store's specific needs and priorities. If your primary goal is to improve customer communication, offer immediate support, and encourage quick purchases, Floatify: Social & CTA Buttons is the better choice. Its variety of buttons, especially the WhatsApp live chat feature, can significantly enhance customer engagement and boost sales.
However, if you're experiencing high cart abandonment rates or suspect customers are hesitant due to security concerns, TrustKit: Trust Badges & Icons is more suitable. By displaying trust badges, you can reassure customers about the legitimacy and safety of your store, ultimately leading to increased conversions. For stores with both concerns, implementing both apps may be the best long-term solution.
Both apps claim to be simple and easy to install with no coding required. Therefore setup difficulty should not factor significantly in your choice.
Yes, as they serve different purposes. Floatify focuses on communication and calls-to-action, while TrustKit builds trust. There should be no conflict between them.
A new store may benefit more from TrustKit initially, as establishing trust and credibility is crucial in the early stages. Once trust is established, Floatify can be added to boost communication and conversions.
Floatify optimizes button display for mobile devices, while TrustKit utilizes responsive design to ensure badges and icons display correctly on all screen sizes. Both are designed to enhance, not detract from, the mobile experience.
Based on the information provided, it's difficult to definitively assess customer support quality. However, Floatify's significantly higher number of reviews (68 vs. 1) *might* suggest a more mature app with a larger support knowledge base and faster response times.
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store