Both Froonze VIP Loyalty & Wishlist and Koin Cashback & Store Credit are highly-rated (5/5) Shopify apps focused on customer loyalty and rewards. However, they differ in their breadth of features and target audience. Froonze offers a more comprehensive loyalty program with VIP tiers, referrals, a wishlist, and an enhanced customer dashboard, aiming to be an all-in-one solution. It explicitly targets merchants looking to migrate from other loyalty apps like Smile, Bon, and Loyalty Lion, suggesting a desire to capture a broader market segment. Froonze's pricing is order-based, catering to growing businesses. Koin, on the other hand, specializes in cashback and store credit programs powered by Shopify's native store credit, with features specifically tailored for D2C and B2B (Shopify Plus) businesses. Koin positions itself as a focused solution for boosting customer retention and repeat purchases through strategic use of store credit. It provides granular control over cashback rates (by product/order) and boasts pre-built Shopify Flow templates for automation, making it ideal for merchants seeking a highly customizable and automated cashback system. While Froonze offers more features overall, Koin's emphasis on store credit and its integration with Shopify Flow positions it as a robust tool for optimizing customer lifetime value through targeted rewards.
213 reviews
57 reviews
Boost sales with Loyalty, Product Wishlist & Enhanced Customer Dashboard. Setup in minutes.
Use native Store Credit to set cashback and rewards for any customer action that drives retention.
| Rating | 5/5 | 5/5 |
Rating Froonze VIP Loyalty & Wishlist5/5 Koin Cashback & Store Credit5/5 | ||
| Reviews | 213 | 57 |
Reviews Froonze VIP Loyalty & Wishlist213 Koin Cashback & Store Credit57 | ||
| Focus | Comprehensive Loyalty & Wishlist | Cashback & Store Credit |
Focus Froonze VIP Loyalty & WishlistComprehensive Loyalty & Wishlist Koin Cashback & Store CreditCashback & Store Credit | ||
| Key Features | Loyalty points, VIP tiers, Wishlist, Referrals, Enhanced Customer Dashboard | Cashback rates by product/order, Shopify Flow integration, Bulk edit store credit |
Key Features Froonze VIP Loyalty & WishlistLoyalty points, VIP tiers, Wishlist, Referrals, Enhanced Customer Dashboard Koin Cashback & Store CreditCashback rates by product/order, Shopify Flow integration, Bulk edit store credit | ||
| Target Merchant | General Shopify merchants, those migrating from other loyalty apps | D2C and B2B (Shopify Plus) merchants seeking optimized cashback programs |
Target Merchant Froonze VIP Loyalty & WishlistGeneral Shopify merchants, those migrating from other loyalty apps Koin Cashback & Store CreditD2C and B2B (Shopify Plus) merchants seeking optimized cashback programs | ||
| Ease of Use | Setup in minutes, customizable email templates | Intuitive dashboard, pre-built automation templates |
Ease of Use Froonze VIP Loyalty & WishlistSetup in minutes, customizable email templates Koin Cashback & Store CreditIntuitive dashboard, pre-built automation templates | ||
| Value Proposition | All-in-one loyalty solution with wishlist integration | Optimized customer retention through strategic store credit use |
Value Proposition Froonze VIP Loyalty & WishlistAll-in-one loyalty solution with wishlist integration Koin Cashback & Store CreditOptimized customer retention through strategic store credit use | ||
| Store Credit | Integration with Native Shopify Store Credit | Leverages Shopify Native Store Credit for rewards. |
Store Credit Froonze VIP Loyalty & WishlistIntegration with Native Shopify Store Credit Koin Cashback & Store CreditLeverages Shopify Native Store Credit for rewards. | ||
For merchants seeking a comprehensive loyalty program with features beyond just cashback and store credit, Froonze VIP Loyalty & Wishlist is the better choice. Its VIP tiers, referrals, wishlist, and enhanced customer dashboard offer a more holistic approach to customer engagement. It is especially appealing to merchants looking for an easy migration from other loyalty apps.
However, if the primary goal is to optimize customer retention through a highly customizable and automated cashback system, especially for D2C or B2B (Shopify Plus) businesses, Koin Cashback & Store Credit is the superior option. Its focus on Shopify-native store credit and integration with Shopify Flow provide granular control and automation capabilities that Froonze lacks.
Froonze VIP Loyalty & Wishlist offers a broader range of features, including loyalty points, VIP tiers, a wishlist, and referrals, making it a more comprehensive solution.
Koin Cashback & Store Credit is specifically designed for B2B businesses on Shopify Plus, allowing for store credit application to company locations.
Froonze VIP Loyalty & Wishlist explicitly mentions easy migration from other apps like Smile, Bon, and Loyalty Lion, suggesting a streamlined migration process.
Koin Cashback & Store Credit allows you to set cashback rates by product or order, providing more granular control over your cashback program.
Koin Cashback & Store Credit offers pre-built Shopify Flow templates and allows you to create your own, enabling advanced automation capabilities.
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