Gojiberry Survey & Feedback vs Zigpoll Customer Surveysfor Shopify (2026)
Gojiberry Survey & Feedback and Zigpoll Customer Surveys are both highly-rated (5/5) survey apps for Shopify merchants in 2026. However, they appear to target slightly different segments. Gojiberry emphasizes ease of use and rapid deployment, promoting a '1 minute no-code setup' and highlighting templates for quick launch. Its strength lies in offering simple, targeted surveys integrated via email, product inserts, and social media, making it suitable for merchants focused on understanding marketing attribution and product development through accessible methods. It supports Shopify Extensibility, suggesting it integrates well with the modern Shopify ecosystem. Zigpoll, on the other hand, positions itself as a more comprehensive solution, offering advanced post-purchase surveys, AI analytics, and seamless integrations with marketing stacks. Its feature set caters to merchants requiring in-depth customer insights and advanced automation.
At a Glance
Gojiberry Survey & Feedback
28 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Gojiberry Survey & Feedback
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Key Features
- 1 minute no code setup with easy templates, even on mobile devices
- Display pre-purchase survey pop-up, and send surveys using link/QR code
- Full customization for brand, language localization, images, coupons & points
- Analytics dashboard: Results connected to customer data with CSV download option
- Advanced features: Target customer segments & set conditional survey logic
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Gojiberry Survey & Feedback5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 28 | 417 |
Reviews Gojiberry Survey & Feedback28 Zigpoll Customer Surveys417 | ||
| Setup Time | 1 Minute No-Code | No-Code, Seconds |
Setup Time Gojiberry Survey & Feedback1 Minute No-Code Zigpoll Customer SurveysNo-Code, Seconds | ||
| Survey Delivery Methods | Link/QR code via email, product inserts, SNS, pre-purchase pop-up | On-site, email, SMS, abandoned checkout |
Survey Delivery Methods Gojiberry Survey & FeedbackLink/QR code via email, product inserts, SNS, pre-purchase pop-up Zigpoll Customer SurveysOn-site, email, SMS, abandoned checkout | ||
| Analytics | Dashboard connected to customer data with CSV download | AI Analytics and dashboard |
Analytics Gojiberry Survey & FeedbackDashboard connected to customer data with CSV download Zigpoll Customer SurveysAI Analytics and dashboard | ||
| Key Focus | Ease of Use, Marketing Attribution, Product Development | Advanced Post-Purchase Surveys, AI Insights, Marketing Automation |
Key Focus Gojiberry Survey & FeedbackEase of Use, Marketing Attribution, Product Development Zigpoll Customer SurveysAdvanced Post-Purchase Surveys, AI Insights, Marketing Automation | ||
| Shopify Integration | Supports Shopify Extensibility | Connects to customer/order dashboards, Order Status and Thank You Page Checkout Extensions |
Shopify Integration Gojiberry Survey & FeedbackSupports Shopify Extensibility Zigpoll Customer SurveysConnects to customer/order dashboards, Order Status and Thank You Page Checkout Extensions | ||
| Language Support | Language localization | Multilingual |
Language Support Gojiberry Survey & FeedbackLanguage localization Zigpoll Customer SurveysMultilingual | ||
Our Verdict
For merchants seeking a quick and easy way to implement basic surveys to understand marketing attribution or gather initial customer feedback, Gojiberry Survey & Feedback is a strong contender. Its focus on rapid setup and accessible delivery methods makes it ideal for those without significant technical expertise or the need for complex analytics. However, for businesses requiring more sophisticated survey capabilities, including advanced post-purchase analysis, AI-powered insights, abandoned checkout recovery, and deep integration with their marketing automation stack, Zigpoll Customer Surveys offers a more robust and comprehensive solution, justifying its higher number of reviews and broader feature set. Zigpoll also seems better suited for businesses with international customers due to its emphasis on multilingual support.
Common Questions
Which app is easier to set up?
Both apps claim no-code setup. Gojiberry emphasizes a '1 minute' setup using templates, suggesting potentially faster initial configuration for simple surveys.
Which app is better for advanced data analysis?
Zigpoll seems better for advanced data analysis with its AI analytics and integration with marketing stacks, offering more in-depth insights than Gojiberry's CSV downloads and customer data-linked dashboard.
Which app is better for reaching customers through product inserts?
Gojiberry explicitly mentions sending surveys via product inserts, making it the better choice if this is a key requirement.
Which app offers more options for survey delivery?
Zigpoll appears to offer more delivery options including on-site, email, SMS, and abandoned checkout campaigns, while Gojiberry focuses on link/QR codes, pre-purchase pop-ups, product inserts and SNS.
Which app is better for international businesses?
Zigpoll explicitly mentions being multilingual, suggesting better support for businesses with international customers compared to Gojiberry's 'language localization' which could be less comprehensive.
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