Grapevine Post Purchase Survey vs Mipler — Advanced Reportsfor Shopify (2026)
Grapevine Post Purchase Survey and Mipler — Advanced Reports both aim to improve Shopify merchants' operations and provide analytics, but they approach the problem from vastly different angles. Grapevine is focused on directly gathering customer feedback through surveys across various channels (post-purchase, on-site, email, NPS), emphasizing attribution and using unlimited responses for a fixed price. This makes it ideal for merchants primarily interested in understanding customer sentiment, improving CX, and attributing marketing effectiveness. Mipler, on the other hand, is a comprehensive reporting tool that allows merchants to build custom reports and dashboards, visualizing data from various sources within their Shopify store, including metafields and tags. Its focus is on internal data analysis, helping merchants generate sales reports, financial reports, customer analysis reports, and inventory reports. It also offers features like real-time support for custom report creation and scheduled email delivery of reports. Mipler is targeted towards merchants who need granular control over their store's data and require advanced reporting capabilities. While both apps are highly rated, Mipler boasts significantly more reviews (492) than Grapevine (142), potentially indicating a larger user base or longer time in the Shopify app store. Grapevine's key differentiator is its unlimited survey responses, while Mipler's standout features are its custom report building capabilities and AI assistant.
At a Glance
Grapevine Post Purchase Survey
142 reviews
Mipler — Advanced Reports
492 reviews
Detailed Overview
Grapevine Post Purchase Survey
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
Key Features
- Attribution surveys to see which marketing channels really drive customers
- Unlimited post purchase, CSAT & NPS surveys built for deep customer insight
- Make data-driven decisions by turning high-volume survey data into insights
- Powerful survey reporting with filters, segmentation and unlimited responses
- Integrations that push survey data into your automation and analytics stack
Mipler — Advanced Reports
Easily build custom reports and dashboards with metrics to visualize any data from your store.
Key Features
- Real-time support: Let us create your custom reports for you.
- Safely share any report using public links, no need for Shopify admin access.
- Send report as attachments (CSV, Excel, or PDF) via scheduled emails.
- Gain comprehensive insights using tags, metafields, and note attributes.
- AI Assistant that helps create or adjust reports, and even add new columns.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Grapevine Post Purchase Survey5/5 Mipler — Advanced Reports5/5 | ||
| Reviews | 142 | 492 |
Reviews Grapevine Post Purchase Survey142 Mipler — Advanced Reports492 | ||
| Core Functionality | Customer Feedback Surveys | Custom Reporting & Analytics |
Core Functionality Grapevine Post Purchase SurveyCustomer Feedback Surveys Mipler — Advanced ReportsCustom Reporting & Analytics | ||
| Target Audience | Merchants focused on CX & marketing attribution | Merchants needing advanced data analysis & reporting |
Target Audience Grapevine Post Purchase SurveyMerchants focused on CX & marketing attribution Mipler — Advanced ReportsMerchants needing advanced data analysis & reporting | ||
| Pricing Model | Fixed price for unlimited responses | Likely tiered based on features/usage (not specified) |
Pricing Model Grapevine Post Purchase SurveyFixed price for unlimited responses Mipler — Advanced ReportsLikely tiered based on features/usage (not specified) | ||
| Ease of Use (Inferred) | Likely easier to set up surveys, but limited to survey data | Steeper learning curve due to custom report building |
Ease of Use (Inferred) Grapevine Post Purchase SurveyLikely easier to set up surveys, but limited to survey data Mipler — Advanced ReportsSteeper learning curve due to custom report building | ||
| Value Proposition | Actionable customer insights at scale | Deep dive into store data for comprehensive analytics |
Value Proposition Grapevine Post Purchase SurveyActionable customer insights at scale Mipler — Advanced ReportsDeep dive into store data for comprehensive analytics | ||
| Key Integration | Klaviyo | Google Sheets |
Key Integration Grapevine Post Purchase SurveyKlaviyo Mipler — Advanced ReportsGoogle Sheets | ||
Our Verdict
Choose Grapevine Post Purchase Survey if your primary goal is to collect and analyze customer feedback to improve customer experience, attribute marketing efforts, and understand customer sentiment. The unlimited response feature is a significant advantage if you expect a high volume of survey responses. Its integrations such as Klaviyo will be especially valuable to merchants already using those platforms.
Opt for Mipler — Advanced Reports if you need a robust reporting tool that allows you to build custom reports using various data points from your store. This is the better choice for merchants who require detailed sales, financial, inventory, or customer analysis reports and need the flexibility to include metafields, tags, and custom calculations. The AI assistant and real-time support make it particularly attractive if you lack advanced technical skills but still require custom reporting.
Common Questions
Which app is better for understanding customer churn?
Grapevine Post Purchase Survey can help identify the reasons behind churn by directly asking customers for feedback. Mipler can identify trends related to churn via analysis of customer data, order history, and product preferences, but it requires more manual configuration and analysis.
Can both apps integrate with my existing marketing automation tools?
Grapevine integrates specifically with Klaviyo, allowing you to trigger automations based on survey responses. Mipler's integration focuses on data export to Google Sheets, allowing you to share reports easily and utilize Google Sheets for further data manipulation or integrations with other tools.
Which app is easier to get started with?
Grapevine is likely easier to get started with as it provides pre-built survey templates and focuses on a specific use case. Mipler requires more configuration and customization to build the reports you need, making it slightly more complex initially.
Which app is more cost-effective for a large store?
Grapevine's unlimited responses are a major cost advantage for large stores with many customers. Mipler's pricing model (not specified) could potentially become more expensive as data volume or report complexity increases.
Which app is better at identifying underperforming products?
Mipler is better suited for identifying underperforming products. Its advanced reporting can analyze sales, inventory, and customer behavior data to pinpoint products with low sales, high return rates, or negative reviews. Grapevine can gather customer opinions on product satisfaction, but it’s not primarily built to identify underperforming products at scale.
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