Grapevine Post Purchase Survey vs Report Toaster: Custom Reportsfor Shopify (2026)

Grapevine Post Purchase Survey and Report Toaster: Custom Reports both hold a 5/5 rating on the Shopify App Store, but cater to distinct needs within the e-commerce ecosystem. Grapevine focuses specifically on gathering customer insights through surveys, offering unlimited responses at a fixed price, integrations with marketing tools like Klaviyo, and advanced targeting. It emphasizes understanding customer behavior and improving customer experience. Report Toaster, on the other hand, positions itself as a more generalized reporting and analytics app, emphasizing real-time data access, customizable report templates, and automated report delivery. Grapevine is tailored toward merchants prioritizing in-depth customer feedback and using those insights to inform marketing and customer experience strategies. Its key strength lies in its unlimited survey response model, which removes constraints for businesses seeking large-scale data. Conversely, Report Toaster targets merchants needing comprehensive control over their operational data, offering advanced features for creating custom reports, scheduling deliveries, and sharing insights across teams or even with external partners. It is a power tool for data-driven decision-making across various aspects of the business, not exclusively customer-centric.

Grapevine Post Purchase Survey and Report Toaster: Custom Reports both hold a 5/5 rating on the Shopify App Store, but cater to distinct needs within the e-commerce ecosystem. Grapevine focuses specifically on gathering customer insights through surveys, offering unlimited responses at a fixed price, integrations with marketing tools like Klaviyo, and advanced targeting. It emphasizes understanding customer behavior and improving customer experience. Report Toaster, on the other hand, positions itself as a more generalized reporting and analytics app, emphasizing real-time data access, customizable report templates, and automated report delivery. Grapevine is tailored toward merchants prioritizing in-depth customer feedback and using those insights to inform marketing and customer experience strategies. Its key strength lies in its unlimited survey response model, which removes constraints for businesses seeking large-scale data. Conversely, Report Toaster targets merchants needing comprehensive control over their operational data, offering advanced features for creating custom reports, scheduling deliveries, and sharing insights across teams or even with external partners. It is a power tool for data-driven decision-making across various aspects of the business, not exclusively customer-centric.