Grapevine Post Purchase Survey and SupaEasy: AI Functions creator, while both operating within the 'Operations' category on Shopify, cater to vastly different needs. Grapevine focuses on providing merchants with tools to gather customer feedback and insights through surveys. Its core strength lies in its unlimited response model and integrations with marketing and analytics platforms like Klaviyo and GA4. This positions it as a customer-centric solution aimed at improving customer experience (CX) and marketing effectiveness through data-driven decisions. SupaEasy, on the other hand, addresses the evolving landscape of Shopify customization, particularly with the deprecation of Scripts. It empowers merchants, including those not on Shopify Plus, to generate custom functions for discounts, shipping, payment, and validation using AI, offering greater control over the checkout experience. The fundamental difference lies in their objectives: Grapevine helps understand customers better, while SupaEasy facilitates checkout customization. Grapevine's target audience is merchants seeking to optimize CX and marketing ROI by leveraging customer feedback. SupaEasy targets merchants who want to customize the checkout process, especially those migrating from Scripts or seeking advanced features without extensive coding knowledge. The 'ShopTank winner' badge indicates its recognition within the Shopify developer ecosystem as a cutting-edge solution. Both apps have high ratings, suggesting user satisfaction, but their value propositions cater to distinct business needs.
142 reviews
162 reviews
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
Generate discounts, shipping, payment & validation functions. ShopTank winner at Editions 25.
| Rating | 5/5 | 5/5 |
Rating Grapevine Post Purchase Survey5/5 SupaEasy: AI Functions creator5/5 | ||
| Reviews | 142 | 162 |
Reviews Grapevine Post Purchase Survey142 SupaEasy: AI Functions creator162 | ||
| Core Function | Customer Feedback & Insights via Surveys | Checkout Customization via AI-Generated Functions |
Core Function Grapevine Post Purchase SurveyCustomer Feedback & Insights via Surveys SupaEasy: AI Functions creatorCheckout Customization via AI-Generated Functions | ||
| Target Merchant | Businesses focused on CX optimization and data-driven marketing | Merchants seeking advanced checkout features and customization, including non-Shopify Plus users |
Target Merchant Grapevine Post Purchase SurveyBusinesses focused on CX optimization and data-driven marketing SupaEasy: AI Functions creatorMerchants seeking advanced checkout features and customization, including non-Shopify Plus users | ||
| Ease of Use | Focuses on survey design and reporting; likely intuitive for survey creation. | Leverages AI to simplify function creation; potentially easier than manual coding, migrator tool supports the change from scripts. |
Ease of Use Grapevine Post Purchase SurveyFocuses on survey design and reporting; likely intuitive for survey creation. SupaEasy: AI Functions creatorLeverages AI to simplify function creation; potentially easier than manual coding, migrator tool supports the change from scripts. | ||
| Value Proposition | Unlimited survey responses at a fixed price; integration with marketing automation platforms | Access to advanced checkout features without coding; allows for greater control over the customer journey |
Value Proposition Grapevine Post Purchase SurveyUnlimited survey responses at a fixed price; integration with marketing automation platforms SupaEasy: AI Functions creatorAccess to advanced checkout features without coding; allows for greater control over the customer journey | ||
| Pricing Model | Fixed price for unlimited responses | Pricing model not specified; potentially based on usage or tier. |
Pricing Model Grapevine Post Purchase SurveyFixed price for unlimited responses SupaEasy: AI Functions creatorPricing model not specified; potentially based on usage or tier. | ||
| Key Integrations | Shopify Flow, Klaviyo, GA4, Google Sheets | Shopify Functions |
Key Integrations Grapevine Post Purchase SurveyShopify Flow, Klaviyo, GA4, Google Sheets SupaEasy: AI Functions creatorShopify Functions | ||
| Primary Benefit | Understand customer sentiment and identify trends. | Control the checkout experience through custom functionalities. |
Primary Benefit Grapevine Post Purchase SurveyUnderstand customer sentiment and identify trends. SupaEasy: AI Functions creatorControl the checkout experience through custom functionalities. | ||
Choosing between Grapevine Post Purchase Survey and SupaEasy depends entirely on the merchant's priorities. If the goal is to deeply understand customer motivations, improve CX, and optimize marketing campaigns using customer feedback, then Grapevine is the superior choice. Its unlimited response model provides significant value for businesses that need to collect large volumes of data. However, if the merchant needs to customize the checkout experience to offer unique discounts, shipping options, or payment methods, particularly in response to the deprecation of Scripts, SupaEasy is the clear winner. It democratizes access to advanced Shopify functionality, allowing even non-Shopify Plus users to create highly customized checkout flows with minimal coding.
While both aim for user-friendliness, SupaEasy's AI assistant may be slightly easier for non-technical users, as it generates functions based on text prompts. Grapevine's ease of use relies on intuitive survey design tools, which are also accessible to most users.
Both apps can benefit Shopify Plus merchants. Grapevine helps understand Plus customer segments, while SupaEasy offers even more extensive checkout customization options beyond the standard Plus features.
Based on the descriptions, there's no direct integration mentioned. However, theoretically, if SupaEasy allows custom events or triggers within Shopify Flow, it might be possible to connect it to Grapevine through Shopify Flow. This would require further investigation into SupaEasy's capabilities.
No, while SupaEasy is a valuable tool for migrating from Shopify Scripts due to the deprecation, it's also beneficial for merchants who were not previously using Scripts but want advanced checkout customization without coding.
Both apps can positively impact revenue, but in different ways. Grapevine can improve marketing ROI by identifying the most effective channels and messaging. SupaEasy can increase conversion rates by offering a tailored and optimized checkout experience. The directness of the impact depends on the merchant's specific challenges and how effectively they utilize each app's features.
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