HelpLab FAQ Page, Product FAQs vs Supergrid Collections ‑ Depictfor Shopify (2026)
HelpLab FAQ Page, Product FAQs and Supergrid Collections ‑ Depict both aim to enhance Shopify stores, but they cater to very different needs. HelpLab focuses on streamlining customer service and improving SEO through comprehensive FAQ creation. It empowers merchants to easily build and customize store and product FAQs, reducing customer support requests and enhancing the customer experience. Supergrid Collections - Depict, on the other hand, centers on visually merchandising collection pages to boost conversion rates and shopper engagement. It provides tools for creating attractive, curated collection grids with visual storytelling elements, without requiring coding knowledge. The apps share the 'Page Builder' category in Shopify, suggesting they both influence how pages are created or designed.
At a Glance
HelpLab FAQ Page, Product FAQs
220 reviews
Supergrid Collections ‑ Depict
40 reviews
Detailed Overview
HelpLab FAQ Page, Product FAQs
Easily create FAQ page for your store or product FAQs to reduce your customer service time.
Key Features
- Fully customizable FAQ themes to match with your store brand & style.
- Allows creation of store FAQs & product FAQs in simplistic & seamless way.
- Default support for Google rich SEO snippets for your dedicated FAQ page.
- You can add photos/videos to your FAQs
- Supports multiple languages that your store supports!
Supergrid Collections ‑ Depict
Merchandise beautiful & converting collection pages in seconds with images/videos and smart sorting
Key Features
- Custom Content Cards - Embed images & videos with links in collection grids.
- Visual Drag & Drop - Instantly pin products. Preview mobile vs desktop layouts.
- AI Sorting Rules - Combine automated & manual rules to re-order products.
- Duplicate Product Cards - Highlight different product images per collection.
- Ecommerce Analytics - Collection views/clicks/CTR. Product sales & stock data.
Feature Comparison
| Rating | 5/5 | 4.9/5 |
Rating HelpLab FAQ Page, Product FAQs5/5 Supergrid Collections ‑ Depict4.9/5 | ||
| Reviews | 220 | 40 |
Reviews HelpLab FAQ Page, Product FAQs220 Supergrid Collections ‑ Depict40 | ||
| Core Functionality | FAQ creation and management | Collection page merchandising and design |
Core Functionality HelpLab FAQ Page, Product FAQsFAQ creation and management Supergrid Collections ‑ DepictCollection page merchandising and design | ||
| Key Feature Focus | Customizable FAQ themes, Google rich snippets | Custom Content Cards, Visual Drag & Drop, AI Sorting |
Key Feature Focus HelpLab FAQ Page, Product FAQsCustomizable FAQ themes, Google rich snippets Supergrid Collections ‑ DepictCustom Content Cards, Visual Drag & Drop, AI Sorting | ||
| Target Merchant | Merchants seeking to reduce customer support burden and improve SEO | Merchants prioritizing visual appeal and conversion rate optimization of collection pages |
Target Merchant HelpLab FAQ Page, Product FAQsMerchants seeking to reduce customer support burden and improve SEO Supergrid Collections ‑ DepictMerchants prioritizing visual appeal and conversion rate optimization of collection pages | ||
| Ease of Use (Implied) | Simplistic & seamless FAQ creation | Visual drag-and-drop editor, 1-click install, no developers required |
Ease of Use (Implied) HelpLab FAQ Page, Product FAQsSimplistic & seamless FAQ creation Supergrid Collections ‑ DepictVisual drag-and-drop editor, 1-click install, no developers required | ||
| Value Proposition | Reduce customer support requests and enhance user experience with informative FAQs. | Increase conversion & shopper engagement with look book-style collection grids. |
Value Proposition HelpLab FAQ Page, Product FAQsReduce customer support requests and enhance user experience with informative FAQs. Supergrid Collections ‑ DepictIncrease conversion & shopper engagement with look book-style collection grids. | ||
Our Verdict
Choosing between HelpLab FAQ Page and Supergrid Collections depends entirely on the merchant's priorities. If the main goal is to reduce customer service inquiries, enhance SEO, and provide customers with readily available answers to common questions, then HelpLab FAQ Page is the clear winner. Its robust FAQ creation features and customization options make it ideal for businesses seeking to improve customer support efficiency. However, if the focus is on visually merchandising collection pages to boost conversion rates and engagement, Supergrid Collections is the better choice. Its drag-and-drop editor, AI sorting capabilities, and support for visual content make it well-suited for merchants aiming to create visually stunning and high-converting collection pages.
Common Questions
Which app is easier to set up and use?
Both apps claim ease of use, but Supergrid Collections explicitly mentions "1-click install. No developers required," and a "visual drag-and-drop editor." HelpLab states "simplistic & seamless" FAQ creation. Both seem easy, but Supergrid Collections seems to directly target merchants with no coding experience. However, without direct testing, it's hard to make a clear decision.
Which app is better for SEO?
HelpLab FAQ Page includes "Default support for Google rich SEO snippets for your dedicated FAQ page." Supergrid Collections makes no explicit claim about SEO benefits. Therefore, HelpLab is likely better for SEO.
Which app is better for increasing sales?
Supergrid Collections - Depict is built for high-converting collection pages. With image and video embedding, AI sorting, and product sales and stock data, it explicitly aims to increase sales on collection pages. HelpLab FAQ Page can indirectly increase sales by removing objections and friction in the purchase process, but Supergrid Collection's sales-focused design makes it a stronger contender for direct sales increases.
If I have both store FAQs and product-specific FAQs, which app is better?
HelpLab is the clear winner. The app explicitly supports store FAQs & product FAQs creation, making it the better option for organizing a wide array of support questions and answers.
Can either app be integrated with the Shop app?
Only HelpLab FAQ Page states that it "easily integrated with Shop app!". There is no mention in Supergrid Collections ‑ Depict's details.
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