HelpLab FAQ Page, Product FAQs vs XO Sectionsfor Shopify (2026)
HelpLab FAQ Page, Product FAQs and XO Sections both target Shopify merchants seeking to enhance their store's functionality via page building. However, they cater to distinct needs. HelpLab specializes in streamlining customer service and improving SEO through comprehensive FAQ creation. It emphasizes customizable FAQ themes, seamless integration with the Shop app, support for multimedia elements within FAQs, and multilingual capabilities, aimed at reducing customer support inquiries. XO Sections, on the other hand, is a broader page builder that focuses on allowing merchants to customize product pages and other theme sections with no coding knowledge. It highlights its ease of use, diverse styling options for various elements, and optimization for page speed. Therefore, the main difference is HelpLab is focused solely on FAQs, whereas XO Sections is a more general-purpose page builder. The key distinction lies in their value proposition and target audience. HelpLab is ideal for merchants prioritizing customer self-service and SEO enhancement through detailed and visually appealing FAQs. Its dedicated focus on FAQs translates into richer FAQ-specific features. XO Sections appeals to merchants seeking to create custom product pages and implement design changes across their store without technical expertise, providing a wider range of design options for various page elements beyond just FAQs. The higher number of reviews for HelpLab suggests a longer market presence or a stronger focus on capturing customer feedback, possibly due to its specific niche offering.
At a Glance
HelpLab FAQ Page, Product FAQs
220 reviews
XO Sections
23 reviews
Detailed Overview
HelpLab FAQ Page, Product FAQs
Easily create FAQ page for your store or product FAQs to reduce your customer service time.
Key Features
- Fully customizable FAQ themes to match with your store brand & style.
- Allows creation of store FAQs & product FAQs in simplistic & seamless way.
- Default support for Google rich SEO snippets for your dedicated FAQ page.
- You can add photos/videos to your FAQs
- Supports multiple languages that your store supports!
XO Sections
No-code sections & product page builder
Key Features
- Add sections to any theme.
- Design product pages with different content
- Different background types, option to change blocks.
- Different styles for image, icon, button...
- Perfect page speed.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating HelpLab FAQ Page, Product FAQs5/5 XO Sections5/5 | ||
| Reviews | 220 | 23 |
Reviews HelpLab FAQ Page, Product FAQs220 XO Sections23 | ||
| Primary Function | FAQ Page and Product FAQ Builder | General-Purpose Page Builder |
Primary Function HelpLab FAQ Page, Product FAQsFAQ Page and Product FAQ Builder XO SectionsGeneral-Purpose Page Builder | ||
| Target Merchant | Merchants wanting to reduce customer service time and improve FAQ SEO | Merchants wanting broad page customization with no code |
Target Merchant HelpLab FAQ Page, Product FAQsMerchants wanting to reduce customer service time and improve FAQ SEO XO SectionsMerchants wanting broad page customization with no code | ||
| Customization Focus | FAQ themes (fonts, colors, styles) | Product page sections, backgrounds, image styles, etc. |
Customization Focus HelpLab FAQ Page, Product FAQsFAQ themes (fonts, colors, styles) XO SectionsProduct page sections, backgrounds, image styles, etc. | ||
| Media Support | Photos/Videos in FAQs | Image blocks within page sections |
Media Support HelpLab FAQ Page, Product FAQsPhotos/Videos in FAQs XO SectionsImage blocks within page sections | ||
| SEO Features | Google Rich Snippets for FAQ Pages | Page Speed Optimization |
SEO Features HelpLab FAQ Page, Product FAQsGoogle Rich Snippets for FAQ Pages XO SectionsPage Speed Optimization | ||
| Shop App Integration | Yes | Not mentioned |
Shop App Integration HelpLab FAQ Page, Product FAQsYes XO SectionsNot mentioned | ||
| Language Support | Multiple languages | Not mentioned |
Language Support HelpLab FAQ Page, Product FAQsMultiple languages XO SectionsNot mentioned | ||
| Ease of Use | Simplistic & Seamless | Easy-to-use interface |
Ease of Use HelpLab FAQ Page, Product FAQsSimplistic & Seamless XO SectionsEasy-to-use interface | ||
Our Verdict
For Shopify merchants whose primary goal is to enhance customer self-service and improve SEO through comprehensive and visually appealing FAQs, HelpLab FAQ Page, Product FAQs is the superior choice. Its focus on FAQ-specific features, such as Google rich snippets, multimedia support, and Shop app integration, provides a distinct advantage. The larger number of reviews also indicates greater market adoption and potentially more established support resources.
However, merchants seeking a more versatile page builder for broader customization of product pages and other theme sections should opt for XO Sections. While it lacks the FAQ-specific features of HelpLab, its no-code interface and diverse styling options empower merchants to create custom designs across their store without technical expertise. XO Sections is a better fit for merchants who prioritize overall page design flexibility over dedicated FAQ functionality.
Common Questions
What are the key differences between HelpLab and XO Sections?
HelpLab specializes in creating and customizing FAQ pages, focusing on reducing customer service inquiries and improving SEO through FAQ-specific features. XO Sections is a general-purpose page builder allowing for broader customization of product pages and theme sections.
Which app is better for improving SEO?
HelpLab offers default support for Google rich SEO snippets, specifically tailored for FAQ pages. XO Sections focuses on page speed optimization. For FAQ SEO, HelpLab has a clear advantage.
Can I use both apps on my Shopify store?
Yes, both apps can be used on the same store. You might use HelpLab for FAQs and XO Sections for custom product page designs.
Which app is easier to use?
Both apps claim to be easy to use. HelpLab describes its approach as 'simplistic and seamless', while XO Sections highlights its 'easy-to-use interface'. The choice depends on the merchant's specific needs and comfort level with page building interfaces.
Which app offers better value for money?
The value depends on the merchant's needs. If the primary focus is FAQ creation and management, HelpLab provides better value due to its specialized features. If the merchant requires a broader page builder for various design changes, XO Sections might offer better value.
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