Hextom: WhatsApp, SMS & Push vs PushEngage Web Push & WhatsAppfor Shopify (2026)
Hextom: WhatsApp, SMS & Push and PushEngage Web Push & WhatsApp both aim to boost sales through automated messaging. However, their scope and maturity differ significantly. Hextom aims to be a comprehensive solution encompassing WhatsApp, SMS, and push notifications. Its substantial review count suggests a larger user base and established presence. PushEngage, on the other hand, emphasizes a unified platform for web, app (implied by description, not explicitly listed in features), and WhatsApp engagement, with a focus on ease of use, particularly for beginners. It highlights features like a one-click Shopify app and direct Shopify catalog sync. PushEngage is clearly marketing itself as a streamlined solution for multichannel customer re-engagement, emphasizing abandoned cart recovery, order & shipping alerts, and back-in-stock notifications. It appeals to merchants seeking an integrated approach without juggling multiple tools, especially those leveraging or planning to leverage WhatsApp. Hextom's product positioning is less explicitly stated in the provided data, but the inclusion of SMS suggests a broader outreach strategy, potentially targeting customers who are not active on WhatsApp or web browsers. The mention of dedicated support for Shopify Plus stores by PushEngage signals a focus on larger merchants who require personalized assistance.
At a Glance
Hextom: WhatsApp, SMS & Push
280 reviews
PushEngage Web Push & WhatsApp
8 reviews
Detailed Overview
PushEngage Web Push & WhatsApp
Recover abandoned carts, boost repeat purchases, and grow sales with push notifications & WhatsApp.
Key Features
- Abandoned Cart Recovery with automated web push & WhatsApp reminders
- Send Order & Shipping Alerts instantly to your customers.
- Back-in-Stock & Price Drop Alerts synced directly with your Shopify catalog
- WhatsApp “Click to Chat” Widget to connect with shoppers instantly
- Personalized Campaigns using smart tags, triggers, and customer time zones
Feature Comparison
| Rating | 4.7/5 | 5/5 |
Rating Hextom: WhatsApp, SMS & Push4.7/5 PushEngage Web Push & WhatsApp5/5 | ||
| Reviews | 280 | 8 |
Reviews Hextom: WhatsApp, SMS & Push280 PushEngage Web Push & WhatsApp8 | ||
| Messaging Channels | WhatsApp, SMS, Web Push | WhatsApp, Web Push, App Push (implied) |
Messaging Channels Hextom: WhatsApp, SMS & PushWhatsApp, SMS, Web Push PushEngage Web Push & WhatsAppWhatsApp, Web Push, App Push (implied) | ||
| Abandoned Cart Recovery | Likely included (inferred from app name) | Automated web push & WhatsApp reminders |
Abandoned Cart Recovery Hextom: WhatsApp, SMS & PushLikely included (inferred from app name) PushEngage Web Push & WhatsAppAutomated web push & WhatsApp reminders | ||
| Ease of Use | Not explicitly stated | One-click Shopify app |
Ease of Use Hextom: WhatsApp, SMS & PushNot explicitly stated PushEngage Web Push & WhatsAppOne-click Shopify app | ||
| Shopify Plus Support | Not explicitly stated | Dedicated support available |
Shopify Plus Support Hextom: WhatsApp, SMS & PushNot explicitly stated PushEngage Web Push & WhatsAppDedicated support available | ||
| Value Proposition | Broad communication coverage. | Unified multichannel engagement and ease of use. |
Value Proposition Hextom: WhatsApp, SMS & PushBroad communication coverage. PushEngage Web Push & WhatsAppUnified multichannel engagement and ease of use. | ||
| Target Merchant | Not explicitly stated, could suit various sizes. | Merchants valuing simplicity and multichannel WhatsApp integration, especially Shopify Plus stores. |
Target Merchant Hextom: WhatsApp, SMS & PushNot explicitly stated, could suit various sizes. PushEngage Web Push & WhatsAppMerchants valuing simplicity and multichannel WhatsApp integration, especially Shopify Plus stores. | ||
Our Verdict
For merchants prioritizing a broader communication strategy encompassing SMS alongside WhatsApp and web push, Hextom, with its larger user base (indicated by the higher number of reviews), might be a better choice. However, merchants seeking a user-friendly, unified platform that deeply integrates WhatsApp with web and potentially app push notifications, especially for abandoned cart recovery and shipping alerts, should consider PushEngage. The dedicated Shopify Plus support offered by PushEngage further strengthens its appeal for larger businesses.
Given the limited information, and acknowledging the significant difference in review counts, it's difficult to definitively recommend one over the other without more details on Hextom's feature set. However, PushEngage's focused value proposition and emphasis on ease of use make it particularly attractive for smaller to medium-sized businesses that need a quick and effective solution for customer re-engagement across web and WhatsApp channels. The Shopify Plus support also sets PushEngage apart if dedicated assistance is desired.
Common Questions
Which app is easier to set up and use?
PushEngage explicitly highlights its 'one-click Shopify app' feature, suggesting it is designed for ease of setup. Hextom does not explicitly mention ease of use in the provided data, so PushEngage likely offers a simpler onboarding experience.
Which app is better for abandoned cart recovery?
Both apps likely support abandoned cart recovery, but PushEngage explicitly mentions 'Abandoned Cart Recovery with automated web push & WhatsApp reminders,' making it a more clearly defined feature of that app.
Does Hextom offer SMS messaging?
Yes, Hextom's name includes 'SMS,' indicating that it supports SMS messaging. PushEngage does not appear to offer SMS messaging.
Which app is better for Shopify Plus stores?
PushEngage explicitly mentions 'dedicated support' for Shopify Plus stores, suggesting it is better suited for larger businesses requiring personalized assistance.
Which app has more established credibility?
Hextom has a significantly higher number of reviews (280) compared to PushEngage (8), suggesting a larger user base and more established presence in the market.
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