Hulk Form Builder vs Zigpoll Customer Surveysfor Shopify (2026)
Hulk Form Builder and Zigpoll Customer Surveys both cater to Shopify merchants seeking to gather customer information, but they adopt different approaches. Hulk Form Builder positions itself as a comprehensive form creation tool, enabling merchants to build diverse forms from contact pages to wholesale order forms, emphasizing customization and broad applicability. Its strength lies in its flexibility and advanced features like conditional logic, file uploads, and integration capabilities with custom email domains, making it suitable for merchants needing complex and highly tailored forms. Zigpoll, in contrast, specializes in customer surveys with a focus on gathering actionable insights through targeted delivery and AI analytics. Its core value proposition lies in its post-purchase, pre-purchase, on-site, email and SMS survey functionalities, designed to capture customer feedback at critical touchpoints. Zigpoll prioritizes ease of use, fast loading speeds, multilingual support, and seamless integration with Shopify and other marketing tools. This makes it ideal for merchants who prioritize understanding customer sentiment and optimizing their business strategies through survey data. The key difference lies in the scope: Hulk Form Builder is for general form creation, while Zigpoll is specifically for insightful surveys.
At a Glance
Hulk Form Builder
1,404 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Hulk Form Builder
Build unlimited forms with custom fields easily for contact forms or surveys using Form Builder.
Key Features
- Create custom registration forms, contact forms, survey & more with file uploads
- Design your forms by using advanced conditional and dynamic field logic
- Personalized forms are designed to fit the aesthetic of your shop
- We provide immense storage amounts, allowing you to upload more files
- Use Form Builder to connect your custom email domains to other apps seamlessly
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.8/5 | 5/5 |
Rating Hulk Form Builder4.8/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 1404 | 417 |
Reviews Hulk Form Builder1404 Zigpoll Customer Surveys417 | ||
| Form Type Focus | General Forms (Contact, Registration, etc.) | Customer Surveys (Post-Purchase, NPS, etc.) |
Form Type Focus Hulk Form BuilderGeneral Forms (Contact, Registration, etc.) Zigpoll Customer SurveysCustomer Surveys (Post-Purchase, NPS, etc.) | ||
| Key Feature: Logic | Advanced Conditional Logic | AI Analytics |
Key Feature: Logic Hulk Form BuilderAdvanced Conditional Logic Zigpoll Customer SurveysAI Analytics | ||
| Primary Benefit | Customizable & Versatile Form Creation | Actionable Customer Insights |
Primary Benefit Hulk Form BuilderCustomizable & Versatile Form Creation Zigpoll Customer SurveysActionable Customer Insights | ||
| Target Merchant | Merchants needing diverse, complex forms | Merchants prioritizing customer feedback & optimization |
Target Merchant Hulk Form BuilderMerchants needing diverse, complex forms Zigpoll Customer SurveysMerchants prioritizing customer feedback & optimization | ||
| Ease of Use | Drag-and-Drop Interface | No-Code Setup |
Ease of Use Hulk Form BuilderDrag-and-Drop Interface Zigpoll Customer SurveysNo-Code Setup | ||
| Integration | Connect custom email domains to other apps | Seamlessly integrates with Shopify and marketing stack |
Integration Hulk Form BuilderConnect custom email domains to other apps Zigpoll Customer SurveysSeamlessly integrates with Shopify and marketing stack | ||
| Mobile Responsiveness | Fully Mobile-Responsive | Not explicitly mentioned |
Mobile Responsiveness Hulk Form BuilderFully Mobile-Responsive Zigpoll Customer SurveysNot explicitly mentioned | ||
| Pricing | Not specified, assumed to be tiered based on usage/features | Not specified, assumed to be tiered based on usage/features |
Pricing Hulk Form BuilderNot specified, assumed to be tiered based on usage/features Zigpoll Customer SurveysNot specified, assumed to be tiered based on usage/features | ||
Our Verdict
For Shopify merchants needing a versatile form builder for various purposes, including registration, contact, and even wholesale orders, Hulk Form Builder is the stronger choice. Its drag-and-drop interface, conditional logic, and file upload capabilities provide the flexibility to create highly customized forms. However, for merchants primarily focused on gathering customer feedback to improve their business, Zigpoll Customer Surveys is the superior option. Its focus on post-purchase surveys, AI analytics, and seamless integrations with Shopify makes it easier to understand customer sentiment and optimize marketing and product development efforts.
If a merchant needs *both* extensive form building AND targeted surveys, they should strongly consider evaluating the pricing of both apps and whether the costs of having both outweigh the benefits of the specialized feature sets. For smaller shops, starting with Zigpoll for immediate customer insight might be a more impactful use of resources.
Common Questions
Which app is easier to set up?
Zigpoll's 'no-code setup' suggests it's easier to configure initially, especially for merchants with less technical expertise. Hulk Form Builder, while offering a drag-and-drop interface, might require more effort to design complex forms.
Which app offers better analytics?
Zigpoll explicitly mentions 'AI analytics' and a dashboard for gathering insights from survey data. Hulk Form Builder doesn't specify analytics capabilities beyond UTM tracking, suggesting Zigpoll offers a more comprehensive analytics suite for understanding customer responses.
Can I use Hulk Form Builder for surveys?
Yes, Hulk Form Builder can create survey forms, but it lacks Zigpoll's focus on optimized survey delivery, targeted questions, and AI-powered analysis of responses. Hulk Form Builder is suitable for simpler surveys or when integrated within a larger form.
Which app is better for understanding abandoned checkouts?
Zigpoll has specific features for abandoned checkout campaigns to uncover pain points and recover carts. Hulk Form Builder doesn't offer a similar feature, making Zigpoll the better choice for addressing abandoned checkouts.
Which app allows for file uploads?
Hulk Form Builder states that it supports file uploads. Zigpoll makes no mention of file uploads, therefore if this function is critical, Hulk Form Builder is the better option.
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