ILS: Indian Logistics Services vs PostCo Returns & Exchangesfor Shopify (2026)
ILS: Indian Logistics Services and PostCo Returns & Exchanges are both highly-rated Shopify apps (5/5) focused on post-purchase operations, but they serve distinct purposes. ILS is positioned as a comprehensive shipping and logistics solution for Indian merchants, providing integrations with major Indian carriers and tools for order fulfillment, including AWB generation, label printing, and GST invoicing. Its strength lies in streamlining the shipping process and managing orders from multiple Indian logistics providers from a single platform. PostCo Returns & Exchanges, on the other hand, concentrates solely on simplifying the returns and exchanges process for customers. While feature details are lacking for PostCo, the implication is a focus on efficient return management, potentially including return portals, automated return labels, and integration with customer service workflows. This specialization makes it suitable for merchants who already have their shipping logistics sorted or are seeking a dedicated solution to improve customer satisfaction related to returns.
At a Glance
ILS: Indian Logistics Services
68 reviews
PostCo Returns & Exchanges
79 reviews
Detailed Overview
ILS: Indian Logistics Services
Integrated Delhivery, Bluedart, DTDC, IndiaPost, Ekart, Smartr, Amazon Shipping, Xpressbees &more
Key Features
- Start shipping immediately with Bluedart, DTDC, Shiprocket, Indiapost & more
- New Logistics: Purple Dron, Porter, TCI Express, Shree Maruti, Borzo, Shadow Fax
- Ship orders, Generate AWB, Print Shipping label, Invoices and manifest.
- Pickup request, Print GST invoice, Manage returns.
- Sent email notifications for different events, real time tracking for orders.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating ILS: Indian Logistics Services5/5 PostCo Returns & Exchanges5/5 | ||
| Reviews | 68 | 79 |
Reviews ILS: Indian Logistics Services68 PostCo Returns & Exchanges79 | ||
| Core Functionality | End-to-end Indian logistics integration & order fulfillment | Returns and exchanges management |
Core Functionality ILS: Indian Logistics ServicesEnd-to-end Indian logistics integration & order fulfillment PostCo Returns & ExchangesReturns and exchanges management | ||
| Target Merchant | Indian merchants needing integrated logistics across multiple Indian carriers | All merchants wanting to simplify and automate their returns/exchanges process |
Target Merchant ILS: Indian Logistics ServicesIndian merchants needing integrated logistics across multiple Indian carriers PostCo Returns & ExchangesAll merchants wanting to simplify and automate their returns/exchanges process | ||
| Shipping Label Generation | Yes (AWB, Shipping Label, Manifest) | Potentially (implied through return process), but not explicitly stated |
Shipping Label Generation ILS: Indian Logistics ServicesYes (AWB, Shipping Label, Manifest) PostCo Returns & ExchangesPotentially (implied through return process), but not explicitly stated | ||
| Primary Value Proposition | Streamlined shipping with multiple Indian carriers, order fulfillment, and GST compliance | Simplified and automated returns process for improved customer satisfaction |
Primary Value Proposition ILS: Indian Logistics ServicesStreamlined shipping with multiple Indian carriers, order fulfillment, and GST compliance PostCo Returns & ExchangesSimplified and automated returns process for improved customer satisfaction | ||
| Specific Indian Logistics Integrations | Delhivery, Bluedart, DTDC, IndiaPost, Ekart, Smartr, Amazon Shipping, Xpressbees & more | Not mentioned |
Specific Indian Logistics Integrations ILS: Indian Logistics ServicesDelhivery, Bluedart, DTDC, IndiaPost, Ekart, Smartr, Amazon Shipping, Xpressbees & more PostCo Returns & ExchangesNot mentioned | ||
| GST Invoice Generation | Yes | No |
GST Invoice Generation ILS: Indian Logistics ServicesYes PostCo Returns & ExchangesNo | ||
Our Verdict
For Indian merchants seeking a comprehensive solution to manage their shipping across multiple Indian logistics providers, ILS: Indian Logistics Services is the clear choice. Its integrations, AWB generation, and GST invoicing features directly address the needs of this specific market. PostCo Returns & Exchanges, on the other hand, is suitable for any merchant, regardless of location, who wants to optimize their returns and exchanges process to improve customer satisfaction and operational efficiency. A merchant might even use both apps: ILS for outbound shipping and PostCo for handling inbound returns.
Common Questions
Can PostCo Returns & Exchanges generate shipping labels for outbound shipments?
The app description does not explicitly state that PostCo generates outbound shipping labels. Its focus is on handling returns and exchanges, so label generation is more likely limited to return shipments.
Is ILS: Indian Logistics Services only useful for merchants based in India?
Yes, its primary value proposition lies in its integrations with Indian logistics providers, making it most relevant for merchants shipping from or within India.
Does either app integrate with international logistics providers?
ILS focuses exclusively on Indian logistics. The description of PostCo does not give enough information to know if international logistics is supported.
If I use Shiprocket, would I still need ILS: Indian Logistics Services?
Possibly not. Shiprocket might cover the same functionalities. You'd need to compare features and pricing to decide if ILS offers additional benefits or a better price. Specifically, compare the range of logistics providers and additional features like GST invoicing.
What are the key benefits of using PostCo Returns & Exchanges?
While specific features are lacking in the descriptions, the key benefits would likely include a simplified returns process, automated return labels, improved customer satisfaction, and reduced manual effort in handling returns.
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