ILS: Indian Logistics Services vs Quick Returns and Exchanges ↻↺for Shopify (2026)
ILS: Indian Logistics Services and Quick Returns and Exchanges ↻↺ cater to fundamentally different aspects of the post-purchase experience for Shopify merchants. ILS focuses on streamlining shipping logistics within India, integrating with multiple popular Indian carriers like Delhivery and Bluedart. Its strength lies in automating AWB generation, printing shipping labels and invoices (with GST support), and providing real-time tracking. The target audience is merchants based in or shipping primarily to India who need to manage logistics with local carriers efficiently. Quick Returns and Exchanges ↻↺, on the other hand, is designed to automate the returns and exchanges process. It provides a branded return portal, customizable return policies, and flexible refund options (including store credits).
At a Glance
ILS: Indian Logistics Services
68 reviews
Quick Returns and Exchanges ↻↺
17 reviews
Detailed Overview
ILS: Indian Logistics Services
Integrated Delhivery, Bluedart, DTDC, IndiaPost, Ekart, Smartr, Amazon Shipping, Xpressbees &more
Key Features
- Start shipping immediately with Bluedart, DTDC, Shiprocket, Indiapost & more
- New Logistics: Purple Dron, Porter, TCI Express, Shree Maruti, Borzo, Shadow Fax
- Ship orders, Generate AWB, Print Shipping label, Invoices and manifest.
- Pickup request, Print GST invoice, Manage returns.
- Sent email notifications for different events, real time tracking for orders.
Quick Returns and Exchanges ↻↺
One app to automate returns, exchanges, refunds, store credits, and RTOs
Key Features
- Fully Customizable branded return portal, Email Notifications
- Flexible Refund options that help to recover revenue
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits
- Increase revenue with in-store return, promoted store credit and smart exchange
- Smart return rules for return windows and non-returnable items to lower returns
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating ILS: Indian Logistics Services5/5 Quick Returns and Exchanges ↻↺5/5 | ||
| Reviews | 68 | 17 |
Reviews ILS: Indian Logistics Services68 Quick Returns and Exchanges ↻↺17 | ||
| Primary Function | Shipping & Logistics (India) | Returns & Exchanges Automation |
Primary Function ILS: Indian Logistics ServicesShipping & Logistics (India) Quick Returns and Exchanges ↻↺Returns & Exchanges Automation | ||
| Key Logistics Integrations | Delhivery, Bluedart, DTDC, IndiaPost, Ekart, etc. | Inventory & WMS Sync (Generic) |
Key Logistics Integrations ILS: Indian Logistics ServicesDelhivery, Bluedart, DTDC, IndiaPost, Ekart, etc. Quick Returns and Exchanges ↻↺Inventory & WMS Sync (Generic) | ||
| Core Features | AWB generation, shipping label printing, GST invoices | Branded return portal, customizable policies, auto-refunds, auto-exchanges |
Core Features ILS: Indian Logistics ServicesAWB generation, shipping label printing, GST invoices Quick Returns and Exchanges ↻↺Branded return portal, customizable policies, auto-refunds, auto-exchanges | ||
| Email Notifications | Event-based shipping notifications | Return status email notifications |
Email Notifications ILS: Indian Logistics ServicesEvent-based shipping notifications Quick Returns and Exchanges ↻↺Return status email notifications | ||
| Target Merchant | Indian e-commerce merchants | E-commerce merchants seeking returns automation |
Target Merchant ILS: Indian Logistics ServicesIndian e-commerce merchants Quick Returns and Exchanges ↻↺E-commerce merchants seeking returns automation | ||
| Return Request Management | Yes | Yes, via branded portal |
Return Request Management ILS: Indian Logistics ServicesYes Quick Returns and Exchanges ↻↺Yes, via branded portal | ||
| Revenue Recovery Features | N/A | Store Credit, Smart Exchange |
Revenue Recovery Features ILS: Indian Logistics ServicesN/A Quick Returns and Exchanges ↻↺Store Credit, Smart Exchange | ||
Our Verdict
The choice between ILS: Indian Logistics Services and Quick Returns and Exchanges ↻↺ depends entirely on the merchant's priorities. If a merchant's primary need is to efficiently manage shipping logistics within India, automate AWB generation, and integrate with Indian carriers, then ILS is the clear choice. The app's high rating and number of reviews suggest it effectively addresses these needs. However, if the merchant's focus is on streamlining and automating the returns and exchanges process, reducing return-related costs, and improving customer satisfaction through flexible return options, then Quick Returns and Exchanges ↻↺ is the more suitable option. Its feature set is specifically geared towards optimizing the post-purchase returns experience.
Common Questions
Can ILS: Indian Logistics Services help me manage returns?
Yes, ILS offers return request management features, but its primary focus is on outbound shipping logistics within India.
Does Quick Returns and Exchanges ↻↺ integrate with specific Indian shipping carriers?
No, Quick Returns and Exchanges ↻↺ focuses on the returns process itself. It mentions inventory and WMS sync generically, not specific carrier integrations.
Which app is better for reducing shipping costs?
ILS: Indian Logistics Services is more likely to help reduce shipping costs by optimizing carrier selection and automating shipping processes within India. Quick Returns and Exchanges ↻↺ indirectly impacts cost by reducing returns-related expenses.
Which app is easier to use for a non-technical user?
It's difficult to definitively say without a user experience analysis. However, Quick Returns and Exchanges ↻↺ focuses on a single process (returns), which *might* suggest a simpler user interface compared to the broader functionality of ILS.
Can both apps be used together?
Yes, both apps can be used together. ILS can manage the shipping of both outbound orders and return shipments (once a return label is generated, likely outside of ILS' scope), while Quick Returns and Exchanges ↻↺ handles the returns process from request to resolution (refund, exchange, store credit).
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