ILS: Indian Logistics Services vs Simply Shipping Protectionfor Shopify (2026)
ILS: Indian Logistics Services and Simply Shipping Protection cater to vastly different needs within the Shopify ecosystem, despite both being categorized under 'Returns and warranty.' ILS targets merchants operating in India who require streamlined logistics management across multiple Indian carriers. It focuses on automating shipping processes, generating AWB numbers, printing invoices, and managing returns with popular local logistics providers. Simply Shipping Protection, conversely, offers merchants greater control over shipping protection fees and claim management, allowing them to offer customers insurance without relying on a third-party insurance provider. It aims to increase revenue through protection fees and customer satisfaction by offering flexible resolution options like refunds, reorders, or store credit.
At a Glance
ILS: Indian Logistics Services
68 reviews
Simply Shipping Protection
127 reviews
Detailed Overview
ILS: Indian Logistics Services
Integrated Delhivery, Bluedart, DTDC, IndiaPost, Ekart, Smartr, Amazon Shipping, Xpressbees &more
Key Features
- Start shipping immediately with Bluedart, DTDC, Shiprocket, Indiapost & more
- New Logistics: Purple Dron, Porter, TCI Express, Shree Maruti, Borzo, Shadow Fax
- Ship orders, Generate AWB, Print Shipping label, Invoices and manifest.
- Pickup request, Print GST invoice, Manage returns.
- Sent email notifications for different events, real time tracking for orders.
Simply Shipping Protection
Let customers protect their orders while you keep the full fee and manage claims your way.
Key Features
- Set fixed or percentage (%) pricing and show toggle with opt-in popup
- Customize and show widgets on cart, side cart, checkout, or post-purchase
- Let customers file claims with a widget placed on any store page
- Settle claims with refunds, reorders, or credits using built-in integrations
- Track revenue and claims in one clean dashboard
Feature Comparison
| Rating | 5/5 | 4.7/5 |
Rating ILS: Indian Logistics Services5/5 Simply Shipping Protection4.7/5 | ||
| Reviews | 68 | 127 |
Reviews ILS: Indian Logistics Services68 Simply Shipping Protection127 | ||
| Focus | Indian Logistics & Shipping Automation | Shipping Protection Management |
Focus ILS: Indian Logistics ServicesIndian Logistics & Shipping Automation Simply Shipping ProtectionShipping Protection Management | ||
| Key Feature: Shipping | AWB Generation, Label Printing, Multiple Indian Carriers | Customizable Protection Fees & Placement |
Key Feature: Shipping ILS: Indian Logistics ServicesAWB Generation, Label Printing, Multiple Indian Carriers Simply Shipping ProtectionCustomizable Protection Fees & Placement | ||
| Key Feature: Returns | Dedicated Return Request Management | Direct Claim Handling with Flexible Resolutions (refund, reorder, credit) |
Key Feature: Returns ILS: Indian Logistics ServicesDedicated Return Request Management Simply Shipping ProtectionDirect Claim Handling with Flexible Resolutions (refund, reorder, credit) | ||
| Target Merchant | Indian Merchants needing Multi-Carrier Logistics | Merchants Seeking Control over Shipping Protection & Claims |
Target Merchant ILS: Indian Logistics ServicesIndian Merchants needing Multi-Carrier Logistics Simply Shipping ProtectionMerchants Seeking Control over Shipping Protection & Claims | ||
| Value Proposition | Streamlined Indian shipping with automation and carrier integration. | Increased revenue & customer satisfaction through customizable shipping protection. |
Value Proposition ILS: Indian Logistics ServicesStreamlined Indian shipping with automation and carrier integration. Simply Shipping ProtectionIncreased revenue & customer satisfaction through customizable shipping protection. | ||
| Ease of Use Focus | Bulk order processing and automated AWB generation. | Intuitive dashboard for claim management and analytics. |
Ease of Use Focus ILS: Indian Logistics ServicesBulk order processing and automated AWB generation. Simply Shipping ProtectionIntuitive dashboard for claim management and analytics. | ||
Our Verdict
ILS: Indian Logistics Services is the clear choice for Shopify merchants in India needing a robust solution for managing shipments across multiple local logistics providers. Its strength lies in automation and integration with carriers like Delhivery, Bluedart, and IndiaPost. Simply Shipping Protection is better suited for merchants looking to offer shipping protection to their customers while retaining control over the process. It gives them the flexibility to set prices, manage claims directly, and resolve issues with refunds, reorders, or credits, enhancing the customer experience. Simply Shipping Protection is ideal for any Shopify merchant, regardless of location, seeking to add shipping protection as a value-added service.
Common Questions
Which app helps me ship orders faster?
ILS: Indian Logistics Services helps ship orders faster in India, through automated processes like AWB generation, label printing, and integration with multiple carriers.
Can I customize the shipping protection price with either app?
Simply Shipping Protection allows you to set fixed or percentage-based shipping protection pricing. ILS does not offer shipping protection pricing customization.
Which app helps manage returns and exchanges?
ILS: Indian Logistics Services includes features for managing return requests. Simply Shipping Protection focuses on resolving claims for lost, damaged, or stolen packages, offering refunds, reorders, or store credits.
Does either app provide real-time tracking?
ILS: Indian Logistics Services provides real-time tracking for shipped orders. Simply Shipping Protection does not directly provide order tracking, but focuses on the claim process if tracking indicates a problem.
Which app should I choose if I want to offer shipping protection?
Simply Shipping Protection is designed specifically for offering shipping protection. ILS focuses on the logistics of shipping and does not provide shipping protection options.
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