ILS: Indian Logistics Services vs Yofifor Shopify (2026)
ILS: Indian Logistics Services and Yofi, while both listed under the 'Returns and warranty' category on Shopify, cater to entirely different aspects of e-commerce operations. ILS focuses on streamlining the shipping and logistics process specifically for merchants operating in India. It integrates with multiple Indian logistics providers, offers features for automated AWB generation, invoice creation, and order tracking, and targets merchants seeking to simplify their shipping operations and manage returns within the Indian market. Its high rating and a significant number of reviews suggest established usage and satisfaction within its target demographic. Yofi, on the other hand, tackles the problem of return fraud and policy abuse. It utilizes AI and telemetry to identify fraudulent customer behaviors, assess risk, and help merchants optimize their return policies to differentiate between genuine customers and bad actors. Its value proposition lies in protecting revenue by reducing losses from fraudulent returns and easing the burden on customer support teams. While it also has a perfect rating, the very low number of reviews suggests it is either newer, less widely adopted, or focused on a very specific niche within e-commerce.
At a Glance
ILS: Indian Logistics Services
68 reviews
Yofi
3 reviews
Detailed Overview
ILS: Indian Logistics Services
Integrated Delhivery, Bluedart, DTDC, IndiaPost, Ekart, Smartr, Amazon Shipping, Xpressbees &more
Key Features
- Start shipping immediately with Bluedart, DTDC, Shiprocket, Indiapost & more
- New Logistics: Purple Dron, Porter, TCI Express, Shree Maruti, Borzo, Shadow Fax
- Ship orders, Generate AWB, Print Shipping label, Invoices and manifest.
- Pickup request, Print GST invoice, Manage returns.
- Sent email notifications for different events, real time tracking for orders.
Yofi
Protecting your brand from return abuse and fraud.
Key Features
- Preventing return fraud and abuse with advanced AI detection.
- Leveraging telemetry to monitor and analyze suspicious customer behaviors.
- Empowering CX reps with risk scores and clear decision rationale.
- Enhancing profitability by safeguarding policies and reducing losses.
- Optimizing & automating return policies to segment good and bad actors.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating ILS: Indian Logistics Services5/5 Yofi5/5 | ||
| Reviews | 68 | 3 |
Reviews ILS: Indian Logistics Services68 Yofi3 | ||
| Primary Function | Shipping and Logistics (India) | Return Fraud Detection & Prevention |
Primary Function ILS: Indian Logistics ServicesShipping and Logistics (India) YofiReturn Fraud Detection & Prevention | ||
| Target Merchant | Indian e-commerce businesses needing integrated shipping solutions | E-commerce businesses experiencing significant return fraud or policy abuse |
Target Merchant ILS: Indian Logistics ServicesIndian e-commerce businesses needing integrated shipping solutions YofiE-commerce businesses experiencing significant return fraud or policy abuse | ||
| Key Differentiator | Integration with multiple Indian logistics providers (Delhivery, Bluedart, etc.) | AI-powered fraud detection and risk scoring |
Key Differentiator ILS: Indian Logistics ServicesIntegration with multiple Indian logistics providers (Delhivery, Bluedart, etc.) YofiAI-powered fraud detection and risk scoring | ||
| Ease of Use | Automated AWB generation & bulk order processing suggest ease of use for shipping | Risk scores and clear decision rationale empower CX reps, suggesting ease of investigation |
Ease of Use ILS: Indian Logistics ServicesAutomated AWB generation & bulk order processing suggest ease of use for shipping YofiRisk scores and clear decision rationale empower CX reps, suggesting ease of investigation | ||
| Value Proposition | Saving time and money on shipping operations by automating logistics | Protecting revenue by reducing losses from fraudulent returns |
Value Proposition ILS: Indian Logistics ServicesSaving time and money on shipping operations by automating logistics YofiProtecting revenue by reducing losses from fraudulent returns | ||
Our Verdict
The choice between ILS and Yofi depends entirely on the merchant's specific needs. ILS is clearly the better option for Indian e-commerce businesses that need a comprehensive shipping and logistics solution integrated with local providers. Its established user base and feature set geared towards shipping, invoice generation, and tracking make it a suitable choice for businesses that want to streamline their order fulfillment.
Yofi is targeted at a more specific problem: return fraud. Merchants experiencing a significant amount of suspicious return activity will find Yofi's AI-powered fraud detection and risk scoring valuable. If returns are eating into profits due to suspected abuse, Yofi's tools and optimization features offer a direct solution to a complex issue.
Common Questions
Are ILS and Yofi competing apps?
No. They address completely different aspects of e-commerce. ILS focuses on the logistical challenges of shipping, while Yofi is designed to mitigate financial losses from return fraud.
Can I use both ILS and Yofi?
Yes, using both apps is possible and could be beneficial. You can use ILS to efficiently manage your shipping process and Yofi to protect your business from return fraud.
Is ILS relevant if I don't ship from India?
No. ILS is designed for businesses shipping orders within India, integrating with Indian logistics providers.
How effective is Yofi at detecting return fraud?
Yofi claims to use advanced AI detection, leveraging telemetry to monitor and analyze suspicious customer behaviors. The success of the app will depend on the specific types of return fraud experienced, but it is designed to empower retailers to combat return fraud and policy abuse. Without testing, quantifying the success is difficult given the limited review volume.
What are the main benefits of using ILS?
The main benefits are streamlined shipping through integration with multiple Indian logistics services, automated AWB generation, invoice creation with GST support, bulk order processing, and real-time order tracking.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store