Inventory Planner by Sage vs Zigpoll Customer Surveysfor Shopify (2026)
Inventory Planner by Sage and Zigpoll Customer Surveys both fall under the 'Operations' category in the Shopify app store but cater to vastly different needs. Inventory Planner by Sage focuses on optimizing inventory management, aiming to help merchants predict demand, plan purchases, and avoid stockouts or overstocking. Its rating is 4.4/5 based on 145 reviews, indicating a solid but not flawless user experience. It's positioned as a tool for improving operational efficiency through better stock control. Zigpoll, on the other hand, is all about customer feedback. It is a survey app designed to collect zero-party data and derive insights via AI analytics to enhance various aspects of the business, including marketing and conversion rates. Zigpoll stands out with a perfect 5/5 rating from a significantly larger pool of 417 reviews, suggesting strong user satisfaction. It emphasizes ease of use with a no-code setup and integrates with Shopify and other marketing tools. A key differentiator is its focus on post-purchase surveys, abandoned checkout recovery, and multilingual capabilities, along with AI driven insights. While both apps contribute to operational improvement, one focuses on internal processes and the other on external customer interactions.
At a Glance
Inventory Planner by Sage
145 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.4/5 | 5/5 |
Rating Inventory Planner by Sage4.4/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 145 | 417 |
Reviews Inventory Planner by Sage145 Zigpoll Customer Surveys417 | ||
| Primary Function | Inventory Management & Planning | Customer Surveys & Feedback Collection |
Primary Function Inventory Planner by SageInventory Management & Planning Zigpoll Customer SurveysCustomer Surveys & Feedback Collection | ||
| Target Merchant | Merchants needing inventory optimization, stock level control, demand forecasting. | Merchants seeking customer insights, improved customer experience, and conversion rate optimization. |
Target Merchant Inventory Planner by SageMerchants needing inventory optimization, stock level control, demand forecasting. Zigpoll Customer SurveysMerchants seeking customer insights, improved customer experience, and conversion rate optimization. | ||
| Key Differentiator | Inventory Forecasting and Planning Tools | AI Analytics of Survey Responses and Multilingual Support |
Key Differentiator Inventory Planner by SageInventory Forecasting and Planning Tools Zigpoll Customer SurveysAI Analytics of Survey Responses and Multilingual Support | ||
| Ease of Use | Not explicitly stated, assumed standard for inventory software | No-code setup, easy to customize and translate |
Ease of Use Inventory Planner by SageNot explicitly stated, assumed standard for inventory software Zigpoll Customer SurveysNo-code setup, easy to customize and translate | ||
| Value Proposition | Reduce stockouts and overstocking, improve cash flow | Improve customer satisfaction, conversion rates, and inform business decisions via customer feedback |
Value Proposition Inventory Planner by SageReduce stockouts and overstocking, improve cash flow Zigpoll Customer SurveysImprove customer satisfaction, conversion rates, and inform business decisions via customer feedback | ||
Our Verdict
The choice between Inventory Planner by Sage and Zigpoll Customer Surveys depends entirely on the merchant's priorities. If a merchant struggles with inventory management, demand forecasting, and the financial implications of stockouts or overstocking, Inventory Planner by Sage is the clear choice. However, if the primary goal is to understand customer behavior, gather feedback to improve customer experience, optimize marketing spend, and boost conversion rates, Zigpoll Customer Surveys is the better option.
For merchants with established inventory practices or those who are primarily focused on growth by acquiring more customers and improving the existing customer journey, Zigpoll seems the better choice, given the higher user satisfaction and more customer-facing value proposition. Furthermore, smaller merchants may benefit more from Zigpoll due to its ease of use and immediate impact. For larger, more complex operations requiring robust inventory solutions, Inventory Planner is a better fit.
Common Questions
Which app is easier to set up and use?
Zigpoll Customer Surveys highlights its no-code setup, implying a simpler and faster setup process compared to Inventory Planner by Sage, which may require more configuration and integration.
Which app provides more actionable insights?
Both provide actionable insights, but in different areas. Inventory Planner by Sage offers insights into inventory levels and future demand. Zigpoll Customer Surveys delivers insights into customer preferences, pain points, and overall satisfaction.
Which app is better for improving the customer experience?
Zigpoll Customer Surveys is designed specifically to improve the customer experience by gathering feedback and identifying areas for improvement based on customer opinions.
Which app is more focused on increasing sales and revenue?
Both apps indirectly contribute to increased sales. Inventory Planner by Sage helps prevent lost sales due to stockouts. Zigpoll Customer Surveys directly impacts sales by optimizing conversion rates and recovering abandoned carts.
Which app is more suitable for a small business with limited resources?
Zigpoll Customer Surveys appears more suitable for a small business with limited resources due to its no-code setup, focus on customer feedback, and the potential for quick wins in improving conversion rates. Inventory Planner may require more time and expertise to implement effectively.
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