Koin Cashback & Store Credit and Shopney ‑ Mobile App Builder, while both falling under the 'Customer Loyalty' category on Shopify, address drastically different needs. Koin focuses on improving customer retention through native store credit-based reward programs, acting as both a goodwill solution and a marketing tool. It allows merchants to award cashback for specific actions, manage store credit easily, and automate processes with Shopify Flow. Shopney, on the other hand, is a mobile app builder designed to transform a Shopify store into a fully functional iOS and Android mobile app, aiming to increase sales, reduce marketing ad spend, and provide a superior mobile shopping experience. The fundamental difference lies in their approach to customer loyalty. Koin aims to reward existing customers to encourage repeat purchases and improve profit margins through cashback and store credit. It's a back-end solution focused on incentives. Shopney takes a front-end approach by providing a more user-friendly shopping experience via a dedicated mobile app, seeking to attract and retain customers through convenience and personalized features, such as push notifications and in-app live chat. Thus, one is a loyalty *program* while the other is a loyalty-driven *platform* for a mobile app.
57 reviews
684 reviews
Use native Store Credit to set cashback and rewards for any customer action that drives retention.
Turn your store into iOS & Android mobile apps. Generate more sales and decrease marketing ad spend.
| Rating | 5/5 | 5/5 |
Rating Koin Cashback & Store Credit5/5 Shopney ‑ Mobile App Builder5/5 | ||
| Reviews | 57 | 684 |
Reviews Koin Cashback & Store Credit57 Shopney ‑ Mobile App Builder684 | ||
| Core Functionality | Store credit-based cashback & rewards program | Mobile app builder for Shopify stores |
Core Functionality Koin Cashback & Store CreditStore credit-based cashback & rewards program Shopney ‑ Mobile App BuilderMobile app builder for Shopify stores | ||
| Primary Goal | Boost customer retention and repeat purchases through incentives | Increase sales and reduce marketing spend via mobile app engagement |
Primary Goal Koin Cashback & Store CreditBoost customer retention and repeat purchases through incentives Shopney ‑ Mobile App BuilderIncrease sales and reduce marketing spend via mobile app engagement | ||
| Target Merchant | Businesses seeking to improve customer loyalty and repeat purchases through cashback/rewards | Businesses looking to leverage mobile apps to enhance customer experience and drive sales |
Target Merchant Koin Cashback & Store CreditBusinesses seeking to improve customer loyalty and repeat purchases through cashback/rewards Shopney ‑ Mobile App BuilderBusinesses looking to leverage mobile apps to enhance customer experience and drive sales | ||
| Ease of Use | Likely high due to Shopify-native integration and pre-built flow templates (inferred) | Claimed to be easy, 'one click' build with no coding required |
Ease of Use Koin Cashback & Store CreditLikely high due to Shopify-native integration and pre-built flow templates (inferred) Shopney ‑ Mobile App BuilderClaimed to be easy, 'one click' build with no coding required | ||
| Value Proposition | Increased customer lifetime value, automated loyalty programs, improved profit margins | Enhanced mobile shopping experience, increased conversions, reduced marketing costs, push notifications for re-engagement |
Value Proposition Koin Cashback & Store CreditIncreased customer lifetime value, automated loyalty programs, improved profit margins Shopney ‑ Mobile App BuilderEnhanced mobile shopping experience, increased conversions, reduced marketing costs, push notifications for re-engagement | ||
Choosing between Koin and Shopney depends entirely on the merchant's specific goals. If the primary objective is to improve customer loyalty and repeat purchases through cashback and rewards, Koin is the better choice. Its focus on store credit, Shopify Flow integration, and reporting features make it a powerful tool for incentivizing customer behavior. However, if the merchant's priority is to provide a superior mobile shopping experience and tap into the mobile app market, Shopney is the clear winner. Its ease of use, push notification capabilities, and app integrations make it a valuable asset for driving sales and customer engagement on mobile devices.
A merchant who already has an app or is not interested in an app should use Koin. A merchant who already has a loyalty program but wants to upgrade to a mobile app should use Shopney. Furthermore, a Shopify Plus merchant will find Koin's D2C and B2B company location reward features very useful.
Yes, while they address different aspects of customer loyalty, they can be used in conjunction. Koin provides the incentive program, while Shopney provides the platform for engaging with customers and promoting those incentives.
No, Koin can be used by any Shopify merchant. However, some features, like applying store credit to B2B company locations, are specifically for Shopify Plus merchants.
No, Shopney focuses on creating a mobile app for your store. Order fulfillment is handled through your existing Shopify setup.
Based on the number of reviews, Shopney (684) has a significantly larger user base than Koin (57).
Koin appears more customizable in terms of reward programs, allowing merchants to set cashback rates by product or order. Shopney's customization focuses more on app layout and theme.
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store