Koin Cashback & Store Credit and TryOnify: Try Before You Buy are both Shopify apps in the Payments category, but they address drastically different aspects of customer experience and retention. Koin focuses on building customer loyalty and encouraging repeat purchases through a store credit-based cashback and rewards program. Its strength lies in incentivizing customers post-purchase, offering a variety of ways to earn and redeem store credit. It seems well-suited for merchants looking to boost customer lifetime value. TryOnify, conversely, tackles cart abandonment by offering a "try before you buy" model. This app defers payments, allowing customers to experience products before committing, essentially removing a major barrier to initial purchase. The primary difference is their placement in the customer journey. Koin operates after the initial purchase, aiming for long-term retention. TryOnify works pre-purchase, focused on conversion and acquiring new customers who might be hesitant to buy upfront. While both apps boast perfect 5/5 ratings, the considerably higher number of reviews for Koin (57 vs. 4) suggests a larger user base and potentially more proven reliability within its specific niche. The feature sets also differ greatly. Koin offers customization of cashback rates, automation via Shopify Flow, and bulk store credit management, while TryOnify centers on automated payment deferral, credit card authorization, and trial period management.
57 reviews
4 reviews
Use native Store Credit to set cashback and rewards for any customer action that drives retention.
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| Rating | 5/5 | 5/5 |
Rating Koin Cashback & Store Credit5/5 TryOnify: Try Before You Buy5/5 | ||
| Reviews | 57 | 4 |
Reviews Koin Cashback & Store Credit57 TryOnify: Try Before You Buy4 | ||
| Core Function | Cashback & Store Credit Rewards | "Try Before You Buy" payment deferral |
Core Function Koin Cashback & Store CreditCashback & Store Credit Rewards TryOnify: Try Before You Buy"Try Before You Buy" payment deferral | ||
| Target Stage | Post-Purchase Retention | Pre-Purchase Conversion |
Target Stage Koin Cashback & Store CreditPost-Purchase Retention TryOnify: Try Before You BuyPre-Purchase Conversion | ||
| Key Benefit | Increased Customer Lifetime Value | Reduced Cart Abandonment |
Key Benefit Koin Cashback & Store CreditIncreased Customer Lifetime Value TryOnify: Try Before You BuyReduced Cart Abandonment | ||
| Customization | Extensive (Cashback rates, Shopify Flow) | Limited (Trial Period Length) |
Customization Koin Cashback & Store CreditExtensive (Cashback rates, Shopify Flow) TryOnify: Try Before You BuyLimited (Trial Period Length) | ||
| Primary Goal | Boost Repeat Purchases | Acquire New Customers |
Primary Goal Koin Cashback & Store CreditBoost Repeat Purchases TryOnify: Try Before You BuyAcquire New Customers | ||
| B2B Support | Yes (Shopify Plus support for B2B locations) | Unclear from description |
B2B Support Koin Cashback & Store CreditYes (Shopify Plus support for B2B locations) TryOnify: Try Before You BuyUnclear from description | ||
If your primary goal is to improve customer retention and encourage repeat purchases by rewarding loyalty, Koin Cashback & Store Credit is the clear choice. Its robust feature set for managing store credit and automating rewards programs offers a compelling solution. Businesses using Shopify Plus may particularly benefit from Koin's B2B location support.
Conversely, if you're struggling with high cart abandonment rates and want to attract customers hesitant to purchase without trying, TryOnify: Try Before You Buy provides a unique approach. While the app's limited reviews suggest it's newer or less widely adopted, its innovative "try before you buy" model could significantly increase conversion rates, particularly for product categories where trying before buying is highly valued. Given the large disparity in review volume, merchants should carefully weigh the proven reliability of Koin against the potential conversion lift offered by TryOnify.
TryOnify claims to have a quick and easy setup. Koin's setup complexity depends on the desired level of customization. The Shopify Flow integration offers automation possibilities, but might require technical knowledge for custom flows.
The descriptions don't provide pricing details. However, TryOnify explicitly states 'No usage-based tax'. Merchants should check the actual pricing models for both apps on the Shopify App Store to compare costs.
TryOnify's "try before you buy" model could be particularly effective for high-value purchases where customers are hesitant to commit without experiencing the product firsthand. Koin's store credit rewards can also incentivize repeat purchases of these items.
Neither app description explicitly mentions support for subscription products or models. Merchants should contact the app developers to confirm compatibility.
Potentially. TryOnify could encourage initial purchases, and then Koin could be used to reward customers and incentivize future purchases. However, merchants should carefully consider the combined impact on their margins and overall customer experience.
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