Loox ‑ Visual Product Reviews vs Love Loyalty Program & Rewardsfor Shopify (2026)
Loox - Visual Product Reviews and Love Loyalty Program & Rewards address distinct aspects of customer relationship management for Shopify merchants in 2026. Loox focuses on leveraging social proof through visually appealing product reviews (photos and videos) to build trust and drive sales. Its strength lies in automating the collection and display of these reviews across various channels, integrating seamlessly with the Shop App, Meta Shops, and Google Shopping. Its target audience is merchants who want to build trust through visual reviews, specifically focusing on acquisition of new customers. Love Loyalty Program & Rewards, on the other hand, is centered around cultivating customer loyalty through points-based programs, VIP tiers, referrals, and even paid memberships. It aims to increase repeat customer revenue by incentivizing engagement and purchases. Love Loyalty offers a broader range of loyalty program placements across the customer journey and emphasizes ease of redemption, including cart integration. Its focus is on creating a loyal customer base and increasing returning customer revenue. The app also caters to B2B use cases and includes POS support, features Loox does not seem to directly support.
At a Glance
Loox ‑ Visual Product Reviews
6,980 reviews
Love Loyalty Program & Rewards
214 reviews
Detailed Overview
Loox ‑ Visual Product Reviews
Social proof that looks amazing - product reviews, photo reviews, video reviews, and referrals.
Key Features
- Collect product reviews on auto-pilot with customized emails and review form
- Offer customers a next-purchase discount for photo/video reviews and referrals
- Beautiful widgets that match your brand including carousels, pop-ups, and badges
- Sync reviews to and from Shop App, and to Meta Shops, Google Shopping & Search
- Import reviews from other review platforms (Judge.me, Yotpo, Okendo, Stamped..)
Love Loyalty Program & Rewards
Loyalty points program with loyalty and rewards, VIP tiers, referral, membership for loyal customers
Key Features
- Set how your customers earn points, redeem rewards, add VIP tiers and referrals
- Let customers redeem rewards in the Cart without any confusing pop-up widgets
- Choose from 15+ high-converting loyalty placements to add on the storefront
- POS support: earn & redeem in physical stores; Loyalty programs for B2B as well
- Offer monthly and yearly memberships with our memberships feature
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating Loox ‑ Visual Product Reviews4.9/5 Love Loyalty Program & Rewards5/5 | ||
| Reviews | 6980 | 214 |
Reviews Loox ‑ Visual Product Reviews6980 Love Loyalty Program & Rewards214 | ||
| Core Function | Visual Product Reviews & Social Proof | Loyalty Program & Rewards |
Core Function Loox ‑ Visual Product ReviewsVisual Product Reviews & Social Proof Love Loyalty Program & RewardsLoyalty Program & Rewards | ||
| Key Differentiator | Focus on photo & video reviews, cross-platform review sync | 15+ Loyalty Placements, Memberships, B2B, POS Support |
Key Differentiator Loox ‑ Visual Product ReviewsFocus on photo & video reviews, cross-platform review sync Love Loyalty Program & Rewards15+ Loyalty Placements, Memberships, B2B, POS Support | ||
| Target Merchant Type | Merchants focused on acquisition & trust building | Merchants focused on retention & repeat sales |
Target Merchant Type Loox ‑ Visual Product ReviewsMerchants focused on acquisition & trust building Love Loyalty Program & RewardsMerchants focused on retention & repeat sales | ||
| Ease of Use (Implied) | Easy setup with customized emails & widgets. | Fast migration from competitors, live chat support. |
Ease of Use (Implied) Loox ‑ Visual Product ReviewsEasy setup with customized emails & widgets. Love Loyalty Program & RewardsFast migration from competitors, live chat support. | ||
| Value Proposition | Increase sales through visual social proof. | Boost returning customer revenue and loyalty. |
Value Proposition Loox ‑ Visual Product ReviewsIncrease sales through visual social proof. Love Loyalty Program & RewardsBoost returning customer revenue and loyalty. | ||
| B2B Support | No | Yes |
B2B Support Loox ‑ Visual Product ReviewsNo Love Loyalty Program & RewardsYes | ||
| Memberships | No | Yes |
Memberships Loox ‑ Visual Product ReviewsNo Love Loyalty Program & RewardsYes | ||
| Referrals | Part of overall review system | Specific feature with custom settings |
Referrals Loox ‑ Visual Product ReviewsPart of overall review system Love Loyalty Program & RewardsSpecific feature with custom settings | ||
Our Verdict
For Shopify merchants in 2026, the choice between Loox and Love Loyalty Program & Rewards depends heavily on their business goals. If the primary focus is on acquiring new customers and building trust through visually compelling social proof, Loox is the superior choice. Its emphasis on photo and video reviews, combined with its integrations across multiple platforms, makes it an effective tool for influencing purchasing decisions. If the merchant is looking for a more robust loyalty and rewards system to cultivate customer retention, increase repeat sales, and offers both B2B and POS capabilities, Love Loyalty Program & Rewards is better suited. Specifically, the Love Loyalty Program's features catering to memberships, POS and B2B businesses cannot be replaced by Loox.
While Loox boasts a higher review count, this reflects its longer presence and established position in the visual review space. The Love Loyalty Program's perfect 5-star rating suggests high satisfaction among its current users. Ultimately, merchants should consider where their current priorities lie – acquisition or retention – to make the most informed decision. A combination of both apps could be optimal, but requires careful consideration of budget and integration strategies.
Common Questions
Which app is better for a brand new Shopify store?
Loox might be slightly more beneficial initially, as building trust through social proof is crucial for attracting first-time customers to a new store. However, a loyalty program can still be beneficial in encouraging early repeat purchases.
Can both apps be used together effectively?
Yes, they address different aspects of the customer journey. Loox focuses on acquisition and early trust-building through reviews, while Love Loyalty focuses on long-term retention through rewards. However, merchants must carefully manage both to avoid overwhelming customers or creating conflicting incentives.
Which app is easier to set up and manage?
Both apps claim to be user-friendly. Loox emphasizes easy setup with customized emails and widgets, while Love Loyalty highlights fast migration and live chat support. Actual ease of use can vary based on the merchant's technical expertise and specific needs.
Which app provides better ROI for a small business?
This depends on the business model. If a small business relies heavily on visual marketing and needs to quickly establish trust, Loox may provide a faster ROI. If the business focuses on building long-term relationships with a smaller customer base, Love Loyalty's loyalty program might be more effective.
How do these apps integrate with other marketing tools?
Loox integrates with the Shop App, Meta Shops, and Google Shopping and other review platforms. Love Loyalty Program & Rewards has deep integration into the cart and offers over 15 loyalty program placements across the store front. Both can be integrated with other marketing tools using third party integrations. However, the descriptions do not give details on specific integrations.
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