Loyoly ‑ Loyalty and Referral vs Patch Customer Retentionfor Shopify (2026)
Both Loyoly ‑ Loyalty and Referral and Patch Customer Retention aim to improve customer loyalty and retention for Shopify merchants. Loyoly positions itself as a 'Next Gen' loyalty and referral program that focuses on more than just purchase-based rewards. It strongly emphasizes collecting user-generated content (UGC) and driving customer reviews across various channels through a diverse library of missions. This approach aims to create brand ambassadors and build stronger customer relationships. Patch Customer Retention's description is missing, so its specific positioning is unclear based on the provided data. It has significantly fewer reviews than Loyoly, suggesting a newer or smaller user base. Loyoly differentiates itself with a broader range of features, including over 40 missions designed to encourage customer engagement beyond simple purchases. This includes creating UGC, sharing posts, and leaving reviews. The promise of 24/7 support and a 3-minute setup suggests a focus on ease of use. Patch Customer Retention, while also boasting a 5-star rating, lacks detailed information, making a direct feature-by-feature comparison challenging. Based purely on available data, Loyoly's comprehensive feature set and established user base suggest it offers more value to merchants seeking an advanced loyalty and referral solution.
At a Glance
Loyoly ‑ Loyalty and Referral
102 reviews
Patch Customer Retention
5 reviews
Detailed Overview
Loyoly ‑ Loyalty and Referral
Boost customer loyalty & retention and collect UGC with a Next Gen rewards and referral program
Key Features
- A fully customizable loyalty program to match your brand identity
- Referral program to reward loyal customers who recommend your brand
- A library of +40 missions to collect UGC and customer reviews on every channel
- Pre-built or customized rewards linked to your Shopify store
- Easy set-up and integration of your rewards program, in just a few clicks
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Loyoly ‑ Loyalty and Referral5/5 Patch Customer Retention5/5 | ||
| Reviews | 102 | 5 |
Reviews Loyoly ‑ Loyalty and Referral102 Patch Customer Retention5 | ||
| Focus | UGC, Brand Ambassadors, Comprehensive | Customer Retention (inferred) |
Focus Loyoly ‑ Loyalty and ReferralUGC, Brand Ambassadors, Comprehensive Patch Customer RetentionCustomer Retention (inferred) | ||
| Number of Missions | 40+ | Unknown |
Number of Missions Loyoly ‑ Loyalty and Referral40+ Patch Customer RetentionUnknown | ||
| Customer Support | 24/7 | Unknown |
Customer Support Loyoly ‑ Loyalty and Referral24/7 Patch Customer RetentionUnknown | ||
| Setup Time | 3 minutes | Unknown |
Setup Time Loyoly ‑ Loyalty and Referral3 minutes Patch Customer RetentionUnknown | ||
| Customization | Fully Customizable | Unknown |
Customization Loyoly ‑ Loyalty and ReferralFully Customizable Patch Customer RetentionUnknown | ||
| Referral Program | Yes | Implied (Category) |
Referral Program Loyoly ‑ Loyalty and ReferralYes Patch Customer RetentionImplied (Category) | ||
Our Verdict
Loyoly ‑ Loyalty and Referral appears to be a better fit for merchants who want a highly customizable, feature-rich loyalty program with a strong focus on generating UGC and fostering brand ambassadorship. Its comprehensive set of missions and dedicated support suggest it's suitable for businesses willing to invest in a more involved customer engagement strategy. The greater number of reviews provides some reassurance of broader usage.
Patch Customer Retention, with its limited data, might be a simpler or more focused solution, but without further information, it's difficult to assess its suitability. Merchants should consider Patch Customer Retention if they are looking for something lightweight, perhaps for a very specific use case, and are willing to take a chance on a newer app with fewer reviews. However, the lack of detail makes it a riskier choice compared to Loyoly.
Common Questions
Which app is easier to set up?
Loyoly claims a 3-minute setup. There's no information on setup time for Patch Customer Retention. Therefore, Loyoly is likely easier based on available data.
Which app is better for collecting user-generated content?
Loyoly has a clear focus on collecting UGC through its 40+ missions. Patch Customer Retention's ability to collect UGC is unknown.
Which app is more established?
Loyoly has significantly more reviews (102) compared to Patch Customer Retention (5), suggesting a larger and more established user base.
Which app offers better customer support?
Loyoly claims 24/7 customer support. There's no information about customer support for Patch Customer Retention.
Which app is more customizable?
Loyoly explicitly states a fully customizable loyalty program. Customization options for Patch Customer Retention are unknown.
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