MAPPY: Store Locator & Maps vs Zigpoll Customer Surveysfor Shopify (2026)
MAPPY: Store Locator & Maps and Zigpoll Customer Surveys, while both categorized under Operations and Analytics, cater to vastly different needs of Shopify merchants. MAPPY focuses on enhancing the customer's in-person shopping experience by providing an interactive store locator, enabling customers to easily find physical store locations through features like auto-detecting nearby stores and bulk import of locations via CSV. It's geared towards businesses with brick-and-mortar presence or those acting as distributors with a network of dealers. Zigpoll, on the other hand, prioritizes gathering customer feedback and insights through surveys, aiming to improve the online shopping experience and optimize business strategies. Its strengths lie in its customizable survey creation, multi-channel distribution (on-site, email, SMS), and AI-powered analytics of customer data.
At a Glance
MAPPY: Store Locator & Maps
240 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
MAPPY: Store Locator & Maps
Create your store locator maps page to help customers find nearby stores via interactive Google maps
Key Features
- Add Unlimited Locations: Display with OpenStreetMap (no API Key) or Google Maps
- Bulk Import: Just need to upload your CSV file to add as many stores as you want
- Dealer Form: Simplify flow from store front to back end and automated emails
- Auto-Detect Nearby Stores: Show nearby store based on customers’ IP Address
- Customer Search Records: Check the search history of all customers on map
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating MAPPY: Store Locator & Maps4.9/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 240 | 417 |
Reviews MAPPY: Store Locator & Maps240 Zigpoll Customer Surveys417 | ||
| Core Functionality | Store Locator & Mapping | Customer Surveys |
Core Functionality MAPPY: Store Locator & MapsStore Locator & Mapping Zigpoll Customer SurveysCustomer Surveys | ||
| Target Merchant | Businesses with physical stores | Businesses focused on customer feedback and data-driven decisions |
Target Merchant MAPPY: Store Locator & MapsBusinesses with physical stores Zigpoll Customer SurveysBusinesses focused on customer feedback and data-driven decisions | ||
| Key Feature 1 | Auto-Detect Nearby Stores | Post-Purchase Surveys |
Key Feature 1 MAPPY: Store Locator & MapsAuto-Detect Nearby Stores Zigpoll Customer SurveysPost-Purchase Surveys | ||
| Key Feature 2 | Bulk Import Locations | AI Analytics of Survey Data |
Key Feature 2 MAPPY: Store Locator & MapsBulk Import Locations Zigpoll Customer SurveysAI Analytics of Survey Data | ||
| Ease of Use (Implied) | Potentially more complex setup with map customization and data imports | No-code setup in seconds |
Ease of Use (Implied) MAPPY: Store Locator & MapsPotentially more complex setup with map customization and data imports Zigpoll Customer SurveysNo-code setup in seconds | ||
| Value Proposition | Improved foot traffic and dealer network expansion | Improved customer understanding and optimized business strategies |
Value Proposition MAPPY: Store Locator & MapsImproved foot traffic and dealer network expansion Zigpoll Customer SurveysImproved customer understanding and optimized business strategies | ||
Our Verdict
The choice between MAPPY and Zigpoll hinges on the merchant's priorities. If a business relies on physical store locations and wants to improve in-store traffic and visibility, MAPPY is the clear choice. Its features like auto-detection and bulk import are invaluable for managing and presenting store locations effectively. However, if a merchant's primary focus is on understanding customer behavior, identifying pain points, and optimizing the online shopping experience, Zigpoll is the better option. Its advanced survey capabilities and AI-powered analytics provide valuable insights for data-driven decision-making. While both apps touch upon the 'Operations' and 'Analytics' categories, they do so in distinctly different ways, making them suitable for different merchant needs.
Common Questions
Which app is easier to set up and use?
Zigpoll appears to be easier to set up, boasting a "no-code setup in seconds." MAPPY, with features like map customization and CSV imports for bulk locations, might require more initial setup time.
Which app is better for understanding customer behavior?
Zigpoll is explicitly designed for understanding customer behavior through surveys. Its AI analytics help extract actionable insights from customer feedback.
Which app is better for businesses with physical storefronts?
MAPPY is the superior choice for businesses with physical stores. It helps customers find nearby locations and potentially increases foot traffic.
Do both apps offer any level of customization?
Yes, both apps offer customization. MAPPY allows for customization of the map design and store locator page, while Zigpoll enables customization of survey appearance and language.
Which app can help with lead generation?
MAPPY has a 'Dealer Form' feature, suggesting it can be used to build a network of dealers and potentially generate leads. Zigpoll focuses more on gathering feedback from existing or past customers.
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