Merges AI ‑ Merge Products vs Zigpoll Customer Surveysfor Shopify (2026)
Merges AI ‑ Merge Products and Zigpoll Customer Surveys cater to entirely different needs within the Shopify ecosystem, despite both being categorized under 'Operations.' Merges AI ‑ Merge Products focuses on product catalog management, specifically streamlining the process of consolidating disparate product listings into unified offerings with native variants. Its core value proposition lies in its AI-powered automation, promising to save merchants time and effort in handling product variations, descriptions, and image organization. The target audience is merchants with complex product catalogs facing challenges with managing multiple similar listings and maintaining SEO integrity when consolidating products. Zigpoll Customer Surveys, on the other hand, centers on customer engagement and data collection. It provides tools for creating and deploying surveys across various touchpoints (post-purchase, pre-purchase, on-site, email, SMS), empowering merchants to gather zero-party data and gain valuable insights into customer behavior and preferences. The strength of Zigpoll lies in its ease of use, advanced survey options, multilingual support, and AI analytics. The target audience is merchants looking to actively collect customer feedback, improve customer experience, optimize marketing spend, and ultimately increase conversion rates. While both aim to improve operations, one focuses internally on catalog structure while the other focuses externally on customer understanding.
At a Glance
Merges AI ‑ Merge Products
20 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Merges AI ‑ Merge Products
Merge separate products into one standard product with native variants – powered by AI.
Key Features
- Up to 2 048 variants per product (native).
- AI builds the right options and unifies descriptions in seconds.
- Preserve SEO – old product links lead to the new page.
- Keep collections, tags, SKUs, stock and custom data intact.
- No theme changes – works with all features, themes and apps.
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Merges AI ‑ Merge Products5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 20 | 417 |
Reviews Merges AI ‑ Merge Products20 Zigpoll Customer Surveys417 | ||
| Core Functionality | Product Catalog Consolidation | Customer Surveys and Feedback |
Core Functionality Merges AI ‑ Merge ProductsProduct Catalog Consolidation Zigpoll Customer SurveysCustomer Surveys and Feedback | ||
| AI Usage | Variant Creation, Description Unification, Image Tidying | AI Analytics for Survey Data |
AI Usage Merges AI ‑ Merge ProductsVariant Creation, Description Unification, Image Tidying Zigpoll Customer SurveysAI Analytics for Survey Data | ||
| Target Merchant | Merchants with Complex Product Catalogs | Merchants Focused on Customer Experience and Data-Driven Optimization |
Target Merchant Merges AI ‑ Merge ProductsMerchants with Complex Product Catalogs Zigpoll Customer SurveysMerchants Focused on Customer Experience and Data-Driven Optimization | ||
| Key Benefit | Time Savings, Improved Product Management, SEO Preservation | Actionable Customer Insights, Improved Conversion Rates |
Key Benefit Merges AI ‑ Merge ProductsTime Savings, Improved Product Management, SEO Preservation Zigpoll Customer SurveysActionable Customer Insights, Improved Conversion Rates | ||
| Integration Focus | Theme and App Compatibility | Shopify Customer/Order Data, Marketing Stack |
Integration Focus Merges AI ‑ Merge ProductsTheme and App Compatibility Zigpoll Customer SurveysShopify Customer/Order Data, Marketing Stack | ||
| Data Limits | Up to 2,048 Variants Per Product | Unlimited Surveys |
Data Limits Merges AI ‑ Merge ProductsUp to 2,048 Variants Per Product Zigpoll Customer SurveysUnlimited Surveys | ||
| Ease of Use | Not Explicitly Stated, Implied by AI automation | No-Code Setup |
Ease of Use Merges AI ‑ Merge ProductsNot Explicitly Stated, Implied by AI automation Zigpoll Customer SurveysNo-Code Setup | ||
Our Verdict
For merchants struggling with disorganized product catalogs and wanting a streamlined way to merge products while preserving SEO, Merges AI ‑ Merge Products is the clear choice. Its AI-powered features can significantly reduce the manual effort involved in product consolidation. However, the low number of reviews compared to Zigpoll might suggest that it is a newer or niche product.
Zigpoll Customer Surveys is the superior option for merchants prioritizing customer feedback and data-driven decision-making. Its comprehensive survey tools, ease of use, and integrations with Shopify and marketing platforms make it an ideal solution for gathering customer insights and optimizing various aspects of the business. The large number of positive reviews is a strong indicator of its reliability and effectiveness. Therefore, unless product catalog consolidation is a specific and pressing issue, Zigpoll's focus on customer understanding provides broader value for most Shopify stores.
Common Questions
Which app is easier to set up and use?
Zigpoll Customer Surveys explicitly states 'no-code setup in seconds', implying a simpler setup process compared to Merges AI ‑ Merge Products, which relies on AI but doesn't explicitly guarantee immediate ease of use. Setting up surveys is generally easier than consolidating a large product catalog.
Which app is better for improving SEO?
Merges AI ‑ Merge Products directly addresses SEO by ensuring 'old product links lead to the new page' after a merge. Zigpoll Customer Surveys indirectly impacts SEO by potentially improving customer experience and content, but it's not its primary function.
Which app is more scalable?
While both apps offer scalability in their respective areas, Zigpoll Customer Surveys, with its unlimited survey creation and ability to connect with a large marketing stack, offers more flexibility for growing businesses constantly adapting to customer needs. Merges AI has a hard limit on variants, which could restrict growth for some stores.
Can these apps be used together?
While not directly integrated, these apps could be used in conjunction. Merges AI ‑ Merge Products could streamline the product catalog, while Zigpoll Customer Surveys could then gather feedback on the updated product offerings and customer experience. However, their functionalities are independent.
Which app offers a greater return on investment (ROI)?
This depends entirely on the merchant's specific needs. For merchants with severe product catalog issues, Merges AI ‑ Merge Products can save significant time and resources. For merchants focused on growth and customer understanding, Zigpoll Customer Surveys' data-driven insights can lead to improved marketing, conversion rates, and customer loyalty, ultimately yielding a higher ROI.
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