Mipler — Advanced Reports and Zigpoll Customer Surveys both boast perfect 5/5 ratings, but cater to distinct needs within the Shopify ecosystem. Mipler focuses on deep internal data analysis, enabling merchants to construct custom reports and dashboards using store data like metafields and tags. It aims to provide comprehensive insights into sales, financials, customer behavior, and inventory. Zigpoll, conversely, centers on external customer feedback. It empowers merchants to create and deploy surveys across various touchpoints (post-purchase, on-site, email, SMS) to gather zero-party data and understand customer sentiment. Mipler's strength lies in its robust reporting capabilities and data visualization tools, appealing to merchants seeking granular control over internal performance metrics. It offers features like AI assistance for report creation, scheduled email reports, and secure report sharing. Zigpoll, on the other hand, excels in gathering and analyzing customer opinions, with features like advanced post-purchase surveys, abandoned checkout campaigns, multilingual support, and integrations with other marketing tools. It is primarily aimed at merchants who want to improve customer satisfaction, conversion rates, and marketing effectiveness through direct customer feedback.
492 reviews
417 reviews
Easily build custom reports and dashboards with metrics to visualize any data from your store.
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
| Rating | 5/5 | 5/5 |
Rating Mipler — Advanced Reports5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 492 | 417 |
Reviews Mipler — Advanced Reports492 Zigpoll Customer Surveys417 | ||
| Primary Function | Internal Data Reporting & Analytics | Customer Surveys & Feedback |
Primary Function Mipler — Advanced ReportsInternal Data Reporting & Analytics Zigpoll Customer SurveysCustomer Surveys & Feedback | ||
| Data Source | Shopify Store Data (Metafields, Tags, Sales, Inventory) | Customer Responses to Surveys (Zero-Party Data) |
Data Source Mipler — Advanced ReportsShopify Store Data (Metafields, Tags, Sales, Inventory) Zigpoll Customer SurveysCustomer Responses to Surveys (Zero-Party Data) | ||
| Key Feature 1 | AI Assistant for Report Creation | Advanced Post-Purchase Surveys |
Key Feature 1 Mipler — Advanced ReportsAI Assistant for Report Creation Zigpoll Customer SurveysAdvanced Post-Purchase Surveys | ||
| Key Feature 2 | Customizable Reports with Metafields/Tags | Abandoned Checkout Campaigns |
Key Feature 2 Mipler — Advanced ReportsCustomizable Reports with Metafields/Tags Zigpoll Customer SurveysAbandoned Checkout Campaigns | ||
| Target Merchant | Data-driven merchants needing custom reports | Merchants focused on customer experience & optimization |
Target Merchant Mipler — Advanced ReportsData-driven merchants needing custom reports Zigpoll Customer SurveysMerchants focused on customer experience & optimization | ||
| Ease of Use | Potentially complex due to custom report building, but offers real-time support | No-code setup, simple survey creation |
Ease of Use Mipler — Advanced ReportsPotentially complex due to custom report building, but offers real-time support Zigpoll Customer SurveysNo-code setup, simple survey creation | ||
| Value Proposition | Gain comprehensive insights into store performance via detailed reports | Improve customer satisfaction and conversion rates through targeted feedback |
Value Proposition Mipler — Advanced ReportsGain comprehensive insights into store performance via detailed reports Zigpoll Customer SurveysImprove customer satisfaction and conversion rates through targeted feedback | ||
For merchants deeply invested in understanding their internal business performance and requiring highly customizable reports with granular data points like metafields and tags, Mipler — Advanced Reports is the better choice. The AI assistant and real-time support alleviate the complexity of custom report building.
However, if the primary focus is on gathering and acting upon customer feedback to improve the customer experience, optimize marketing efforts, and reduce cart abandonment, Zigpoll Customer Surveys provides a more direct and user-friendly solution. Its focus on no-code setup and pre-built survey templates makes it easier for merchants to quickly start collecting valuable customer insights.
Zigpoll is likely easier to use due to its no-code setup and focus on pre-built survey templates. Mipler requires more configuration to build custom reports.
Mipler is better for understanding sales performance, as it offers customizable sales reports and data visualization tools using internal Shopify data.
Zigpoll is better for improving customer satisfaction, as it allows you to gather direct feedback from customers through surveys and address their concerns.
While Mipler integrates with Google Sheets, Zigpoll boasts integrations across the marketing stack, providing more flexibility in connecting with different marketing tools.
While both apps offer valuable insights, the 'actionability' depends on the merchant's priorities. Mipler helps you act on inventory or financial problems. Zigpoll helps you address specific feedback or pain points from your customers.
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