NoteDesk ‑ AI CRM, ERP & Tasks vs Order Management — Trackeasyfor Shopify (2026)
NoteDesk - AI CRM, ERP & Tasks and Order Management - Trackeasy both aim to streamline operations for Shopify merchants, but they cater to vastly different needs. NoteDesk positions itself as a comprehensive solution encompassing CRM, ERP, and task management, leveraging AI to automate workflows and facilitate team collaboration. It targets merchants seeking a holistic approach to managing various business functions, from customer interactions to inventory tracking. Order Management - Trackeasy, on the other hand, focuses solely on order tracking and fulfillment, specifically targeting businesses like restaurants and warehouses where efficient order preparation and delivery are crucial. The key difference lies in the scope of functionality. NoteDesk offers a broad suite of features including AI assistance, team management, and smart notifications, while Order Management - Trackeasy provides specialized tools for real-time order status tracking across multiple devices and locations. NoteDesk aims to be an all-in-one solution for managing a business, while Order Management - Trackeasy aims to optimize order processing and delivery. The limited number of reviews for both apps suggests they are relatively new to the Shopify App Store, but Order Management — Trackeasy has slightly more reviews.
At a Glance
NoteDesk ‑ AI CRM, ERP & Tasks
8 reviews
Order Management — Trackeasy
12 reviews
Detailed Overview
NoteDesk ‑ AI CRM, ERP & Tasks
AI CRM & Project management for your store including tasks, automations, notes, team and reminders.
Key Features
- Streamline daily store operations with a CRM, task tracking & automations
- Auto-create tasks from Shopify orders with smart workflows
- Team collaboration with permissions, projects & notifications
Order Management — Trackeasy
Track live status of order preparation, delivery status without manual communication and paper slips
Key Features
- Track live status of order preparation, delivery.
- Track status from multiple devices like a desktop, tablet or phone.
- Set new order alarms and up to 7 different order stages you require
- Get product wise preparation reports.
- Handle Multi location and Multiple users
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating NoteDesk ‑ AI CRM, ERP & Tasks5/5 Order Management — Trackeasy5/5 | ||
| Reviews | 8 | 12 |
Reviews NoteDesk ‑ AI CRM, ERP & Tasks8 Order Management — Trackeasy12 | ||
| Core Functionality | CRM, ERP, Task Management | Order Tracking & Fulfillment |
Core Functionality NoteDesk ‑ AI CRM, ERP & TasksCRM, ERP, Task Management Order Management — TrackeasyOrder Tracking & Fulfillment | ||
| Target Merchant | Businesses needing comprehensive management solutions | Restaurants, warehouses, businesses focused on order processing |
Target Merchant NoteDesk ‑ AI CRM, ERP & TasksBusinesses needing comprehensive management solutions Order Management — TrackeasyRestaurants, warehouses, businesses focused on order processing | ||
| Key Features | AI Assistant, Automations, Team Collaboration | Real-time Tracking, Multi-Device Support, Order Stage Management |
Key Features NoteDesk ‑ AI CRM, ERP & TasksAI Assistant, Automations, Team Collaboration Order Management — TrackeasyReal-time Tracking, Multi-Device Support, Order Stage Management | ||
| Value Proposition | Streamline operations across all business areas | Improve order fulfillment efficiency & reduce communication overhead |
Value Proposition NoteDesk ‑ AI CRM, ERP & TasksStreamline operations across all business areas Order Management — TrackeasyImprove order fulfillment efficiency & reduce communication overhead | ||
| Ease of Use (Assumed) | Potentially complex due to breadth of features | Likely simpler to use due to focused functionality |
Ease of Use (Assumed) NoteDesk ‑ AI CRM, ERP & TasksPotentially complex due to breadth of features Order Management — TrackeasyLikely simpler to use due to focused functionality | ||
| ERP Functionality | Yes, implied in description | No |
ERP Functionality NoteDesk ‑ AI CRM, ERP & TasksYes, implied in description Order Management — TrackeasyNo | ||
Our Verdict
For Shopify merchants seeking a comprehensive solution to manage customer relationships, projects, and tasks with AI-powered automation, NoteDesk is the better choice. Its integrated CRM, ERP, and task management features offer a holistic approach to streamlining business operations. However, businesses primarily concerned with optimizing order preparation and delivery, particularly restaurants and warehouses, will find Order Management - Trackeasy more suitable. Its focus on real-time tracking, multi-device support, and customizable order stages provides targeted solutions for efficient order fulfillment.
Common Questions
Which app is better for a restaurant managing delivery orders?
Order Management - Trackeasy is specifically designed for this purpose, with features like order stage management and delivery driver support.
Which app is better for managing customer interactions and support tickets?
NoteDesk, with its CRM capabilities, is better suited for managing customer interactions and support tickets.
Does either app offer inventory management?
NoteDesk implies inventory tracking as part of its ERP features, while Order Management - Trackeasy does not explicitly mention inventory management.
Can both apps be used to notify staff of new orders?
Yes, both apps share the 'Staff notifications' category, suggesting they can both be used to notify staff about new orders.
Which app is easier to implement and use?
Order Management - Trackeasy, with its focused functionality, is likely easier to implement and use compared to NoteDesk's broader feature set.
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