Notifications by Modd Apps vs ShipAwarefor Shopify (2026)
Notifications by Modd Apps and ShipAware, both currently rated 5/5, address distinct aspects of Shopify store management. Notifications by Modd Apps focuses on customizable workflows triggered by a broad range of store events, enabling complex automation like sending emails, uploading files, and updating customer tags based on sophisticated logic. It caters to merchants seeking highly flexible and custom solutions to optimize internal operations and customer interactions across various touchpoints, particularly those comfortable with HTML and Liquid templating. ShipAware, on the other hand, zeroes in on post-purchase shipment management, aiming to reduce WISMO (Where Is My Order) inquiries and improve customer satisfaction by providing proactive alerts for late or unscanned shipments. It simplifies shipment tracking and offers customer notifications based on delivery status. ShipAware is primarily geared toward merchants with significant shipping volumes or those relying on dropshipping or 3PL services, who need to proactively manage shipping issues and keep customers informed.
At a Glance
Notifications by Modd Apps
35 reviews
ShipAware
1 reviews
Detailed Overview
Notifications by Modd Apps
Send custom emails, upload files, add tags and much more, trigger by any shop event!
Key Features
- Send customizable emails, files and more when specific events occur in your shop
- Automatically add tags, notes, metafields and more with complex logic
- Extensive customization of emails and logic with HTML and Liquid
- Send files via FTP, for example to the vendors of the products ordered
ShipAware
Alerts for late or unscanned shipments and late fulfillments. Auto customer emails based on status.
Key Features
- Email and SMS alerts for late delivery, unscanned packages, unfulfilled orders.
- Customer notifications based on shipment status. Reduce WISMO and chargebacks.
- View all shipment statuses in one place with filters and sorting.
- Easily connect to shipping software or other shopping carts to import orders.
- Recommended actions for late shipments based on tracking data.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Notifications by Modd Apps5/5 ShipAware5/5 | ||
| Reviews | 35 | 1 |
Reviews Notifications by Modd Apps35 ShipAware1 | ||
| Primary Function | General automation & notifications based on store events | Shipment tracking, alerts, and customer notifications |
Primary Function Notifications by Modd AppsGeneral automation & notifications based on store events ShipAwareShipment tracking, alerts, and customer notifications | ||
| Customization | Extensive (HTML & Liquid) | Limited, focused on notification content based on shipment status |
Customization Notifications by Modd AppsExtensive (HTML & Liquid) ShipAwareLimited, focused on notification content based on shipment status | ||
| Target Merchant | Merchants needing highly customized workflows and store updates. | Merchants focused on improving shipping transparency and reducing support tickets related to shipping. |
Target Merchant Notifications by Modd AppsMerchants needing highly customized workflows and store updates. ShipAwareMerchants focused on improving shipping transparency and reducing support tickets related to shipping. | ||
| Ease of Use | Potentially complex, requires technical knowledge for advanced features | Likely simpler, focused on pre-built shipping-related workflows |
Ease of Use Notifications by Modd AppsPotentially complex, requires technical knowledge for advanced features ShipAwareLikely simpler, focused on pre-built shipping-related workflows | ||
| Value Proposition | Automate a wide range of tasks based on any store event. | Proactively manage shipping issues and improve customer communication. |
Value Proposition Notifications by Modd AppsAutomate a wide range of tasks based on any store event. ShipAwareProactively manage shipping issues and improve customer communication. | ||
Our Verdict
For merchants seeking comprehensive automation capabilities triggered by diverse store events, including order updates, customer behavior, and product changes, Notifications by Modd Apps is the superior choice. Its flexibility allows for complex workflows that extend beyond shipping notifications. However, this power comes with a steeper learning curve, requiring some technical proficiency in HTML and Liquid.
ShipAware is ideal for merchants primarily concerned with managing shipment-related issues and reducing customer inquiries about order status. Its focus on shipping provides a streamlined solution for tracking packages, proactively addressing late deliveries, and automatically informing customers about shipment progress. It's a great pick for businesses that want to improve the post-purchase experience without needing extensive customization capabilities.
Common Questions
Which app is easier to set up?
ShipAware is likely easier to set up, as it focuses specifically on shipping. Notifications by Modd Apps, with its wider range of customization options, probably requires more configuration.
Can both apps send emails to customers?
Yes, both apps can send emails to customers. However, Notifications by Modd Apps allows for far greater customization of those emails and the events that trigger them.
Which app is better for dropshipping businesses?
ShipAware is specifically designed for handling dropship orders, providing alerts for late fulfillments which is critical for maintaining good relationships with drop shippers and customers. Notifications by Modd Apps could potentially be adapted to this purpose, but it wouldn't be as straightforward.
If I need to send product-specific instructions to a vendor based on what the customer ordered, which app is better?
Notifications by Modd Apps excels at this type of task. Its ability to send files (like instructions) via FTP based on complex logic (product in order from Vendor1) makes it the better choice. ShipAware doesn't offer this level of customization for vendor communication.
Which app offers SMS notifications?
ShipAware lists Email and SMS alerts for late delivery. Notifications by Modd Apps does not explicitly mention SMS capabilities in its description.
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