Order Management — Trackeasy vs WeSupply Returns & Exchangesfor Shopify (2026)
Order Management — Trackeasy and WeSupply Returns & Exchanges are both highly-rated Shopify apps (5/5 stars), but cater to vastly different needs. Trackeasy focuses on streamlining internal order fulfillment processes, particularly in scenarios involving multiple locations, users, and order stages. It aims to eliminate manual communication and paper-based workflows in restaurants, warehouses, and delivery operations. Its core value proposition lies in providing real-time visibility and control over order preparation, packing, and delivery, with features like multi-device access, alarms, and product-wise reports. WeSupply Returns & Exchanges, on the other hand, explicitly centers on managing returns and exchanges. While both share the 'Staff notifications' category, the details provided about WeSupply suggest a comprehensive returns management solution. Given the information available, comparing these two is akin to comparing apples and oranges. Trackeasy targets operational efficiency within a business, while WeSupply focuses on post-purchase customer experience and logistics.
At a Glance
Order Management — Trackeasy
12 reviews
WeSupply Returns & Exchanges
11 reviews
Detailed Overview
Order Management — Trackeasy
Track live status of order preparation, delivery status without manual communication and paper slips
Key Features
- Track live status of order preparation, delivery.
- Track status from multiple devices like a desktop, tablet or phone.
- Set new order alarms and up to 7 different order stages you require
- Get product wise preparation reports.
- Handle Multi location and Multiple users
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Order Management — Trackeasy5/5 WeSupply Returns & Exchanges5/5 | ||
| Reviews | 12 | 11 |
Reviews Order Management — Trackeasy12 WeSupply Returns & Exchanges11 | ||
| Primary Function | Order Fulfillment Tracking | Returns & Exchanges Management |
Primary Function Order Management — TrackeasyOrder Fulfillment Tracking WeSupply Returns & ExchangesReturns & Exchanges Management | ||
| Target Merchant | Businesses with complex internal order processes (e.g., restaurants, warehouses) | Merchants needing a returns and exchange solution (details unspecified) |
Target Merchant Order Management — TrackeasyBusinesses with complex internal order processes (e.g., restaurants, warehouses) WeSupply Returns & ExchangesMerchants needing a returns and exchange solution (details unspecified) | ||
| Key Features | Order stage tracking, Multi-device access, Alarms, Product reports, Multi-location | Returns & Exchanges (detailed features not provided) |
Key Features Order Management — TrackeasyOrder stage tracking, Multi-device access, Alarms, Product reports, Multi-location WeSupply Returns & ExchangesReturns & Exchanges (detailed features not provided) | ||
| Value Proposition | Improved order accuracy, reduced communication overhead, streamlined delivery | Streamlined returns process (details unspecified) |
Value Proposition Order Management — TrackeasyImproved order accuracy, reduced communication overhead, streamlined delivery WeSupply Returns & ExchangesStreamlined returns process (details unspecified) | ||
| Ease of Use (Assumed) | Potentially requires setup for multiple order stages | Potentially straightforward if focused on returns/exchanges rules |
Ease of Use (Assumed) Order Management — TrackeasyPotentially requires setup for multiple order stages WeSupply Returns & ExchangesPotentially straightforward if focused on returns/exchanges rules | ||
| Reporting | Product-wise preparation reports | Reporting on Returns and exchanges data (if available from vendor) |
Reporting Order Management — TrackeasyProduct-wise preparation reports WeSupply Returns & ExchangesReporting on Returns and exchanges data (if available from vendor) | ||
Our Verdict
Choosing between Trackeasy and WeSupply Returns & Exchanges hinges entirely on your business needs. If you struggle with managing internal order fulfillment, particularly in a multi-location or multi-stage environment, Trackeasy is the clear choice. Its focus on tracking order preparation, packing, and delivery can significantly improve operational efficiency.
However, if you're looking for a solution to streamline your returns and exchange process, WeSupply Returns & Exchanges is the more relevant option. While the provided information lacks details on its specific features, its core purpose aligns directly with returns management. Given both have similar high ratings and low review counts, further research including vendor information on returns management options for WeSupply is highly recommended before making a decision.
Common Questions
Which app is better for a restaurant owner?
Order Management — Trackeasy is likely a better fit due to its focus on order preparation tracking in a kitchen environment.
Which app is better for managing customer returns?
WeSupply Returns & Exchanges is designed specifically for managing returns, so it's the better choice in that scenario.
Do both apps offer real-time notifications?
Order Management — Trackeasy explicitly mentions setting alarms for new orders. No information is available regarding notifications for WeSupply Returns & Exchanges, but it is categorized under 'Staff notifications'.
Can both apps handle multiple locations?
Order Management — Trackeasy explicitly supports multi-location handling. No information is available regarding multi-location support for WeSupply Returns & Exchanges.
If my main concern is reducing manual errors in order fulfillment, which app should I choose?
Order Management — Trackeasy is designed to reduce manual errors by tracking order preparation and delivery, eliminating paper slips and manual communication.
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