Order Returns | easyReturns vs OrderSplit Pro ‑ Split Ordersfor Shopify (2026)
Order Returns | easyReturns and OrderSplit Pro ‑ Split Orders, while both falling under the 'Orders' and 'Order Editing' Shopify categories, cater to fundamentally different aspects of order management. easyReturns focuses on simplifying and automating the returns process, offering a branded portal and rule-based label generation. It aims to improve the customer experience by making returns easier and more transparent, while simultaneously streamlining the backend operations for merchants. OrderSplit Pro, on the other hand, tackles order fulfillment efficiency. Its core strength lies in automatically splitting orders based on various criteria like location, SKU, or vendor. This app is designed to optimize logistics, especially for businesses with multiple warehouses or vendor setups. While easyReturns emphasizes customer satisfaction through streamlined returns, OrderSplit Pro prioritizes operational efficiency through intelligent order splitting and routing. Choosing between the two depends entirely on the merchant's specific needs. If returns management is a significant pain point, and improving the post-purchase experience is a priority, easyReturns is the better choice. Conversely, if the business struggles with order fulfillment complexity and multi-location inventory management, OrderSplit Pro offers a more targeted solution.
At a Glance
Order Returns | easyReturns
65 reviews
OrderSplit Pro ‑ Split Orders
10 reviews
Detailed Overview
Order Returns | easyReturns
Simplify returns – for you and your customers!
Key Features
- Optimized workflows for exchanges, credits & refunds
- Provide return labels (DHL, GLS, DPD) plus other documents like a return slip
- Smart rules automate your entire return process
- Public portal, editable and embedded in your shop
- Define custom return reasons for flexible return rules
OrderSplit Pro ‑ Split Orders
Split orders to customize your fulfillment workflow! Save time by splitting orders and fulfillments.
Key Features
- Split items into separate orders based on product tag, vendor, SKU and more!
- Split items into separate orders based on weight of items in the order
- Split items into separate orders based on fulfillment location
- Reroute items to a new fulfilment location, and choose to hold or fulfill
- Split items into separate fulfillments instead of separate orders
Feature Comparison
| Rating | 4.6/5 | 5/5 |
Rating Order Returns | easyReturns4.6/5 OrderSplit Pro ‑ Split Orders5/5 | ||
| Reviews | 65 | 10 |
Reviews Order Returns | easyReturns65 OrderSplit Pro ‑ Split Orders10 | ||
| Core Functionality | Returns Management | Order Splitting and Fulfillment |
Core Functionality Order Returns | easyReturnsReturns Management OrderSplit Pro ‑ Split OrdersOrder Splitting and Fulfillment | ||
| Target Merchant | Businesses seeking to streamline returns and improve customer experience | Businesses with complex fulfillment processes (multiple locations/vendors) |
Target Merchant Order Returns | easyReturnsBusinesses seeking to streamline returns and improve customer experience OrderSplit Pro ‑ Split OrdersBusinesses with complex fulfillment processes (multiple locations/vendors) | ||
| Key Feature: Automation | Rule-based label generation and return process automation | Automatic order splitting based on SKU, location, vendor, or weight |
Key Feature: Automation Order Returns | easyReturnsRule-based label generation and return process automation OrderSplit Pro ‑ Split OrdersAutomatic order splitting based on SKU, location, vendor, or weight | ||
| Customization | Customizable returns portal with branding options | Customizable rules for order splitting |
Customization Order Returns | easyReturnsCustomizable returns portal with branding options OrderSplit Pro ‑ Split OrdersCustomizable rules for order splitting | ||
| Value Proposition | Improved customer satisfaction and efficient return handling | Enhanced logistics efficiency and streamlined fulfillment |
Value Proposition Order Returns | easyReturnsImproved customer satisfaction and efficient return handling OrderSplit Pro ‑ Split OrdersEnhanced logistics efficiency and streamlined fulfillment | ||
| Ease of Use (Assumed) | Focus on simplicity and customer-facing ease | Requires configuration and setup for fulfillment rules |
Ease of Use (Assumed) Order Returns | easyReturnsFocus on simplicity and customer-facing ease OrderSplit Pro ‑ Split OrdersRequires configuration and setup for fulfillment rules | ||
Our Verdict
For merchants facing challenges with high return rates and seeking to enhance the customer experience surrounding returns, Order Returns | easyReturns is the clear choice. Its focus on a branded returns portal and automated workflows directly addresses these pain points.
However, if the primary concern is optimizing order fulfillment, especially for businesses that manage inventory across multiple locations or work with various vendors, OrderSplit Pro ‑ Split Orders provides a more targeted and effective solution. Its ability to automatically split orders based on customizable rules significantly streamlines complex logistics and ensures accurate fulfillment.
Common Questions
Which app is better for improving customer satisfaction?
Order Returns | easyReturns directly improves customer satisfaction by simplifying the returns process. A branded portal and easy label generation contribute to a positive post-purchase experience.
Which app is better for managing multiple warehouse locations?
OrderSplit Pro ‑ Split Orders excels at managing multiple warehouse locations by automatically routing products to the correct location based on pre-defined rules.
Can I use both apps together?
Yes, theoretically. However, it's crucial to assess whether both functionalities are truly needed and whether the combined cost and complexity justify the benefits. A clear understanding of order flows is critical.
Which app requires more technical configuration?
OrderSplit Pro likely requires more technical configuration because setting up the rules for order splitting based on SKUs, locations, vendors, and weights necessitates a deeper understanding of the business's logistics setup.
Is either app suitable for a small business with a simple fulfillment process?
For a small business with a simple fulfillment process, neither app might be essential. The standard Shopify order management features might suffice. However, if return volumes are high, easyReturns could still be beneficial.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store