Parcel Panel Order Tracking vs Relocate+ Order Editorfor Shopify (2026)
Parcel Panel Order Tracking and Relocate+ Order Editor address different aspects of post-purchase order management for Shopify merchants in 2026. Parcel Panel focuses on providing order tracking information and enhancing the customer experience through shipment visibility. Its strength lies in its established reputation, reflected in a significantly higher number of reviews (1947) indicating wide adoption and reliability, even though both apps share a 5/5 rating. Its target audience includes merchants prioritizing transparency and proactive communication about order delivery. Relocate+ Order Editor, conversely, centers on empowering customers with self-service order editing capabilities. This includes modifying addresses, products, and order notes. Its appeal lies in reducing support tickets and offering greater flexibility to customers post-checkout, attracting merchants who value automation of customer support and reduction of manual interventions, particularly regarding order modifications.
At a Glance
Parcel Panel Order Tracking
1,947 reviews
Relocate+ Order Editor
31 reviews
Detailed Overview
Relocate+ Order Editor
Use custom rules for self-serve order editing to addresses and products to reduce errors and returns
Key Features
- Automate customer support with rule-based self-serve editing.
- Time-based restrictions for when the address editor is available.
- Customers can edit variants-only or add/remove products based on your rules
- Integrates with ShipStation, Recharge, and other leading platforms
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Parcel Panel Order Tracking5/5 Relocate+ Order Editor5/5 | ||
| Reviews | 1947 | 31 |
Reviews Parcel Panel Order Tracking1947 Relocate+ Order Editor31 | ||
| Primary Function | Order Tracking | Order Editing |
Primary Function Parcel Panel Order TrackingOrder Tracking Relocate+ Order EditorOrder Editing | ||
| Customer Support Impact | Reduces inquiries about order status | Reduces support requests related to order changes (address, products, etc.) |
Customer Support Impact Parcel Panel Order TrackingReduces inquiries about order status Relocate+ Order EditorReduces support requests related to order changes (address, products, etc.) | ||
| Key Feature Highlight | Proactive shipment updates | Self-serve order modification using custom rules |
Key Feature Highlight Parcel Panel Order TrackingProactive shipment updates Relocate+ Order EditorSelf-serve order modification using custom rules | ||
| Target Merchant | Businesses prioritizing shipping transparency and reducing 'where is my order' inquiries. | Businesses focused on empowering customers with order modification control and minimizing support interactions. |
Target Merchant Parcel Panel Order TrackingBusinesses prioritizing shipping transparency and reducing 'where is my order' inquiries. Relocate+ Order EditorBusinesses focused on empowering customers with order modification control and minimizing support interactions. | ||
| Platform Integration | Not specified in provided data | Integrates with ShipStation and Recharge |
Platform Integration Parcel Panel Order TrackingNot specified in provided data Relocate+ Order EditorIntegrates with ShipStation and Recharge | ||
| Automation Level | Limited to shipping updates | High, through rule-based editing and self-service options |
Automation Level Parcel Panel Order TrackingLimited to shipping updates Relocate+ Order EditorHigh, through rule-based editing and self-service options | ||
| Value Proposition | Improved customer experience through shipping updates and brand control over tracking page | Reduced support costs and increased customer satisfaction through self-service order modification |
Value Proposition Parcel Panel Order TrackingImproved customer experience through shipping updates and brand control over tracking page Relocate+ Order EditorReduced support costs and increased customer satisfaction through self-service order modification | ||
Our Verdict
Parcel Panel Order Tracking is a strong choice for merchants primarily concerned with providing transparent and reliable order tracking information to their customers. Its high review count suggests stability and a proven track record. It's ideal for businesses looking to proactively address the common "where is my order" inquiries. Relocate+ Order Editor is better suited for merchants who want to empower their customers with self-service order editing and are looking to reduce the volume of support tickets related to order modifications. The ShipStation and Recharge integrations are a significant advantage for relevant merchants. If minimizing manual order adjustments is a key objective, Relocate+ is the preferable option, but the lower review count requires further investigation into its reliability and recent performance before fully recommending it.
Common Questions
Which app helps reduce 'Where is my order?' support tickets?
Parcel Panel Order Tracking directly addresses this by providing proactive shipping updates and a branded tracking page.
Which app allows customers to change their shipping address after placing an order?
Relocate+ Order Editor allows customers to change their shipping address, provided it's configured within the set rules by the merchant.
Does Parcel Panel integrate with ShipStation or Recharge?
The provided data does not specify any integrations for Parcel Panel.
If a customer wants to add an item to their order, which app is more helpful?
Relocate+ Order Editor is the app that allows customers to add/remove products to their existing orders. However, this functionality depends on the merchant's rules for order editing.
Which app would be better for a high-volume store with a lot of order change requests?
Relocate+ Order Editor is likely the better choice, as its self-service editing features are designed to automate the handling of order change requests.
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