Parcel Panel Order Tracking and Zapiet ‑ Pickup + Delivery are both valuable apps in the 'Shipping' category on Shopify, but they cater to different needs. Parcel Panel excels in post-purchase order tracking, providing customers with real-time updates on their shipments, indicated by its impressive 5/5 rating and 1947 reviews. This suggests a strong focus on enhancing the customer experience after a purchase is made, fostering transparency, and potentially reducing customer inquiries related to shipping. On the other hand, Zapiet ‑ Pickup + Delivery, with a 4.9/5 rating and 1365 reviews, is focused on providing flexible delivery options before the purchase, such as in-store pickup, local delivery, and standard shipping. It emphasizes reducing waste, cutting costs, and boosting conversions by allowing customers to choose their preferred delivery method and time. Zapiet targets businesses of all sizes needing to optimize their delivery logistics and offer more choices to their customers. Its features, such as setting delivery zones, time slots, and integrating with POS systems, highlight its comprehensive approach to managing the entire delivery process. Parcel Panel, while not detailing specific merchant types, likely appeals to a broader range of e-commerce businesses wanting to improve customer satisfaction and reduce support load associated with order tracking. The choice between the two depends heavily on whether the priority is optimizing pre-purchase delivery options (Zapiet) or post-purchase order visibility (Parcel Panel).
1,947 reviews
1,365 reviews
Boost sales and cut costs with smarter delivery options that reduce waste and delight customers
| Rating | 5/5 | 4.9/5 |
Rating Parcel Panel Order Tracking5/5 Zapiet ‑ Pickup + Delivery4.9/5 | ||
| Reviews | 1947 | 1365 |
Reviews Parcel Panel Order Tracking1947 Zapiet ‑ Pickup + Delivery1365 | ||
| Focus | Post-Purchase Order Tracking | Pre-Purchase Delivery Options & Logistics |
Focus Parcel Panel Order TrackingPost-Purchase Order Tracking Zapiet ‑ Pickup + DeliveryPre-Purchase Delivery Options & Logistics | ||
| Key Features | Not Specified | Date & Time Picker for Pickup/Delivery/Shipping, Delivery Zone Management, POS Sync |
Key Features Parcel Panel Order TrackingNot Specified Zapiet ‑ Pickup + DeliveryDate & Time Picker for Pickup/Delivery/Shipping, Delivery Zone Management, POS Sync | ||
| Target Merchant | E-commerce businesses prioritizing customer satisfaction and reduced support tickets | Businesses of all sizes needing flexible delivery options (Pickup, Local Delivery, Shipping) |
Target Merchant Parcel Panel Order TrackingE-commerce businesses prioritizing customer satisfaction and reduced support tickets Zapiet ‑ Pickup + DeliveryBusinesses of all sizes needing flexible delivery options (Pickup, Local Delivery, Shipping) | ||
| Ease of Use (Inferred) | Likely straightforward setup for order tracking | Potentially more complex due to comprehensive delivery management features |
Ease of Use (Inferred) Parcel Panel Order TrackingLikely straightforward setup for order tracking Zapiet ‑ Pickup + DeliveryPotentially more complex due to comprehensive delivery management features | ||
| Value Proposition | Improved customer experience and reduced support inquiries related to shipping. | Reduced waste, cut costs, boosted conversions through flexible, customer-first delivery options. |
Value Proposition Parcel Panel Order TrackingImproved customer experience and reduced support inquiries related to shipping. Zapiet ‑ Pickup + DeliveryReduced waste, cut costs, boosted conversions through flexible, customer-first delivery options. | ||
For merchants primarily concerned with providing a seamless post-purchase experience and reducing customer inquiries regarding order status, Parcel Panel Order Tracking is the clear choice. Its perfect rating and larger number of reviews suggest a robust and well-regarded solution for order tracking. However, if the business requires a comprehensive solution for managing various delivery options, including in-store pickup, local delivery, and standard shipping, along with robust logistics management tools such as delivery zone setup and POS integration, then Zapiet ‑ Pickup + Delivery is the more suitable option. It's a more holistic delivery management platform, even though its rating is slightly lower.
Parcel Panel Order Tracking is likely easier to set up due to its focused functionality of order tracking. Zapiet's comprehensive delivery management features might require a more involved setup process.
Parcel Panel Order Tracking is specifically designed to reduce customer support inquiries related to shipping and order status by providing real-time tracking updates.
Based on the provided information, Parcel Panel Order Tracking does not explicitly offer delivery zone management. This is a core feature of Zapiet ‑ Pickup + Delivery.
Zapiet ‑ Pickup + Delivery explicitly states that it integrates with POS systems to manage in-store pickup and delivery orders effortlessly. No POS integration is mentioned for Parcel Panel.
The information provided does not detail if either app offers a free plan. Further research would be necessary to determine the pricing models for each.
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store