PostCo Returns & Exchanges and Ricemill | Fulfilment are both 5-star rated Shopify apps in the Shipping category, but they serve distinctly different purposes. PostCo focuses solely on streamlining the returns and exchanges process, a critical aspect of customer satisfaction and retention. Ricemill, on the other hand, concentrates on simplifying order fulfilment, particularly for Australian merchants using Australia Post and Sendle. It aims to automate shipping label creation, rate comparison, and order tracking updates, making the shipping process more efficient. The primary difference lies in their core functionality: one handles returns, the other handles fulfilment. Ricemill is particularly valuable for Australian-based businesses due to its integration with local carriers like Australia Post MyPost Business, eParcel, and Sendle. PostCo's target user is a store owner who wants to make returns easy for their customers. Both apps boast easy setup (Ricemill claims 5-minute setup) and are aimed at improving operational efficiency within their respective domains.
79 reviews
20 reviews
Compare shipping rates, print labels and fulfil orders with Australia Post MyPost, eParcel & Sendle
| Rating | 5/5 | 5/5 |
Rating PostCo Returns & Exchanges5/5 Ricemill | Fulfilment5/5 | ||
| Reviews | 79 | 20 |
Reviews PostCo Returns & Exchanges79 Ricemill | Fulfilment20 | ||
| Primary Function | Returns & Exchanges Management | Order Fulfilment & Shipping Label Creation |
Primary Function PostCo Returns & ExchangesReturns & Exchanges Management Ricemill | FulfilmentOrder Fulfilment & Shipping Label Creation | ||
| Geographic Focus | Global (Implied) | Australia (Australia Post & Sendle Integration) |
Geographic Focus PostCo Returns & ExchangesGlobal (Implied) Ricemill | FulfilmentAustralia (Australia Post & Sendle Integration) | ||
| Carrier Integration | Not Specified | Australia Post MyPost, eParcel, Sendle |
Carrier Integration PostCo Returns & ExchangesNot Specified Ricemill | FulfilmentAustralia Post MyPost, eParcel, Sendle | ||
| Key Benefit | Simplified Returns Process, Improved Customer Satisfaction | Automated Shipping, Rate Comparison, Efficiency |
Key Benefit PostCo Returns & ExchangesSimplified Returns Process, Improved Customer Satisfaction Ricemill | FulfilmentAutomated Shipping, Rate Comparison, Efficiency | ||
| Target Merchant | Any Shopify Store Needing Return Automation | Australian Shopify Stores Fulfilling Orders Locally |
Target Merchant PostCo Returns & ExchangesAny Shopify Store Needing Return Automation Ricemill | FulfilmentAustralian Shopify Stores Fulfilling Orders Locally | ||
| Ease of Use | Not Specified | Easy-to-use interface, 5-minute setup (Claimed) |
Ease of Use PostCo Returns & ExchangesNot Specified Ricemill | FulfilmentEasy-to-use interface, 5-minute setup (Claimed) | ||
| Value Proposition | Reduced Return Friction, Customer Loyalty | Time Savings, Reduced Shipping Costs (Potentially), Automated Tracking |
Value Proposition PostCo Returns & ExchangesReduced Return Friction, Customer Loyalty Ricemill | FulfilmentTime Savings, Reduced Shipping Costs (Potentially), Automated Tracking | ||
The choice between PostCo Returns & Exchanges and Ricemill | Fulfilment hinges entirely on the specific needs of the Shopify merchant. If the primary concern is streamlining the returns process and improving customer experience related to returns, PostCo is the clear choice. However, if the merchant is based in Australia and struggles with efficient order fulfilment and shipping label creation using Australia Post or Sendle, Ricemill is the superior option. A store needing to solve *both* problems would potentially benefit from *both* apps. Given the significantly higher number of reviews, it might be prudent to initially trust in PostCo's maturity and broader usage, but the small review count of Ricemill does not invalidate its possible suitability for specific Australian based merchants.
PostCo solves the problem of complex and frustrating returns, while Ricemill solves the problem of manual and time-consuming order fulfilment, particularly for Australian businesses using specific carriers.
Yes, they address different stages of the customer journey (post-purchase returns vs. order fulfilment), so they can be used concurrently without directly conflicting.
This is impossible to determine without pricing information, but the value depends on the merchant's specific pain points. A store with high return rates might find PostCo indispensable, while a store with high shipping volume in Australia might prioritize Ricemill.
The information provided does not specify the support each app offers. Further research would be required.
Ricemill helps save by comparing shipping rates across supported carriers (Australia Post MyPost, eParcel, and Sendle), allowing merchants to choose the most cost-effective option. Additionally, automating label creation saves time and reduces potential errors.
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store