Qikify Contact Form Builder vs Zigpoll Customer Surveysfor Shopify (2026)
Qikify Contact Form Builder and Zigpoll Customer Surveys both aim to improve merchant-customer interaction, but tackle it from different angles. Qikify focuses on general form creation and data collection, offering flexibility for creating contact forms, wholesale applications, registrations, and more, all without requiring coding. It emphasizes versatile form displays like popups, bubbles, or embedded options, in-app submission management, and integrations with email apps. Zigpoll, on the other hand, specializes in survey deployment at crucial customer journey points – pre-purchase, post-purchase, abandoned checkout, and via email/SMS. It leverages AI analytics to extract actionable insights from survey data and integrates directly with Shopify's customer and order dashboards, making it ideal for merchants seeking data-driven optimization.
At a Glance
Qikify Contact Form Builder
414 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Qikify Contact Form Builder
Easily create forms to collect leads, improve customer service & boost sales without coding
Key Features
- Tailored form creation: Contact, Wholesale, Registration, and more
- Supports File Upload, Image Choice, and other essential form elements
- Display forms with ease as a Popup, Bubble, or Embedded form
- Advanced features: reCaptcha, Conditional logic, Form schedule & more
- Track form submissions in-app or via email effortlessly
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating Qikify Contact Form Builder4.9/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 414 | 417 |
Reviews Qikify Contact Form Builder414 Zigpoll Customer Surveys417 | ||
| Focus | Versatile Form Creation | Targeted Customer Surveys |
Focus Qikify Contact Form BuilderVersatile Form Creation Zigpoll Customer SurveysTargeted Customer Surveys | ||
| Key Feature 1 | Multiple Form Types (Contact, Wholesale, etc.) | Post-Purchase Surveys with AI Analytics |
Key Feature 1 Qikify Contact Form BuilderMultiple Form Types (Contact, Wholesale, etc.) Zigpoll Customer SurveysPost-Purchase Surveys with AI Analytics | ||
| Key Feature 2 | Flexible Form Display Options | Abandoned Checkout Recovery Campaigns |
Key Feature 2 Qikify Contact Form BuilderFlexible Form Display Options Zigpoll Customer SurveysAbandoned Checkout Recovery Campaigns | ||
| Target Merchant | Merchants needing flexible data collection forms | Merchants prioritizing customer feedback & data-driven optimization |
Target Merchant Qikify Contact Form BuilderMerchants needing flexible data collection forms Zigpoll Customer SurveysMerchants prioritizing customer feedback & data-driven optimization | ||
| Ease of Use | No-code Form Builder | No-code Survey Setup |
Ease of Use Qikify Contact Form BuilderNo-code Form Builder Zigpoll Customer SurveysNo-code Survey Setup | ||
| Value Proposition | Collect Leads, Improve Customer Service, Boost Sales | Gain Customer Insights, Optimize Business, Improve Conversion Rates |
Value Proposition Qikify Contact Form BuilderCollect Leads, Improve Customer Service, Boost Sales Zigpoll Customer SurveysGain Customer Insights, Optimize Business, Improve Conversion Rates | ||
| Integrations | Email Apps | Shopify & Marketing Stack |
Integrations Qikify Contact Form BuilderEmail Apps Zigpoll Customer SurveysShopify & Marketing Stack | ||
Our Verdict
For merchants needing a flexible, general-purpose form builder to collect leads, gather contact information, or process applications, Qikify Contact Form Builder is the better choice. Its diverse form options and display methods provide ample customization for various data collection needs. However, if the primary goal is to deeply understand customer behavior, optimize conversion rates, and make data-driven decisions based on customer feedback, Zigpoll Customer Surveys is the superior option. Its focus on targeted surveys, AI analytics, and integration with Shopify's core functionalities makes it a powerful tool for customer-centric growth.
Common Questions
Which app is better for creating a simple contact form?
Qikify Contact Form Builder is likely better for a simple contact form due to its focus on form creation in general.
Which app offers better analytics and insights?
Zigpoll Customer Surveys provides more advanced analytics features, leveraging AI to analyze survey responses and providing insights within a dashboard.
Which app is more focused on post-purchase feedback?
Zigpoll Customer Surveys is specifically designed to gather post-purchase feedback and offers integrations with Shopify's Order Status and Thank You pages.
Can both apps integrate with email marketing platforms?
Qikify Contact Form Builder mentions integration with 'mail apps', suggesting basic email integration. Zigpoll's description indicates integrations with your general 'marketing stack', which can include email marketing platforms.
Which app is better suited for abandoned checkout recovery?
Zigpoll Customer Surveys explicitly mentions abandoned checkout campaigns and uncovering common pain points related to cart abandonment.
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