Relocate+ Order Editor vs SplitOrderfor Shopify (2026)
Relocate+ Order Editor and SplitOrder both operate within the 'Orders' and 'Order Editing' categories on Shopify, but they address fundamentally different needs. Relocate+ Order Editor focuses on empowering customers to self-manage their orders, providing tools to edit addresses, products, and other order details, ultimately reducing support workload and improving customer satisfaction. It achieves this through customizable rules and integration with various platforms, making it ideal for merchants seeking to minimize customer service requests related to order changes.
At a Glance
Relocate+ Order Editor
31 reviews
SplitOrder
32 reviews
Detailed Overview
Relocate+ Order Editor
Use custom rules for self-serve order editing to addresses and products to reduce errors and returns
Key Features
- Automate customer support with rule-based self-serve editing.
- Time-based restrictions for when the address editor is available.
- Customers can edit variants-only or add/remove products based on your rules
- Integrates with ShipStation, Recharge, and other leading platforms
SplitOrder
Create rules to split your orders and automate your fulfillment workflows!
Key Features
- Manage your pre-order items as separate Shopify or ShipStation orders
- Easily re-route items to a different warehouse or fulfillment location
- Split oversized or overweight items into separate orders
- Split items from certain suppliers as separate orders
- Split orders by any product attribute! (e.g. embroidered, personalized)
Feature Comparison
| Rating | 5/5 | 4.5/5 |
Rating Relocate+ Order Editor5/5 SplitOrder4.5/5 | ||
| Reviews | 31 | 32 |
Reviews Relocate+ Order Editor31 SplitOrder32 | ||
| Primary Function | Customer self-service order editing | Automated order splitting and fulfillment |
Primary Function Relocate+ Order EditorCustomer self-service order editing SplitOrderAutomated order splitting and fulfillment | ||
| Key Feature 1 | Custom rules for self-serve editing | Rules for splitting by product attribute |
Key Feature 1 Relocate+ Order EditorCustom rules for self-serve editing SplitOrderRules for splitting by product attribute | ||
| Key Feature 2 | Time-based restrictions on editing | Split oversized/overweight items |
Key Feature 2 Relocate+ Order EditorTime-based restrictions on editing SplitOrderSplit oversized/overweight items | ||
| Integration Example | Recharge | ShipStation |
Integration Example Relocate+ Order EditorRecharge SplitOrderShipStation | ||
| Target Merchant | Seeking to reduce customer support tickets | Managing complex fulfillment processes |
Target Merchant Relocate+ Order EditorSeeking to reduce customer support tickets SplitOrderManaging complex fulfillment processes | ||
| Value Proposition | Reduce returns & increase customer satisfaction | Automate fulfillment workflows & improve control |
Value Proposition Relocate+ Order EditorReduce returns & increase customer satisfaction SplitOrderAutomate fulfillment workflows & improve control | ||
Our Verdict
Merchants should choose Relocate+ Order Editor if their primary goal is to improve customer satisfaction and reduce support workload by enabling self-service order editing. Its features cater directly to empowering customers to make necessary changes without contacting support. This makes it perfect for businesses seeing a high volume of 'change order' requests.
SplitOrder is the better option for merchants with complex fulfillment needs, particularly those dealing with pre-orders, customized products, oversized items, or multiple suppliers/warehouses. The app automates the splitting of orders into separate entities, streamlining the fulfillment process and ensuring items are routed to the correct locations. Ultimately, SplitOrder's focus is on efficiency and automation within the fulfillment workflow.
Common Questions
Which app is easier to set up and use?
While neither app description explicitly mentions ease of use, Relocate+'s focus on customer self-service might suggest a more streamlined setup process aimed at direct implementation. However, SplitOrder's more complex backend might require a greater initial setup investment.
Does either app integrate with a dropshipping platform?
The provided data only mentions specific integrations with ShipStation and Recharge. There's no mention of integration with any dropshipping platform for either app. Further research is needed.
Which app helps reduce shipping errors?
Relocate+ Order Editor directly addresses shipping errors by allowing customers to edit their shipping addresses. SplitOrder helps reduce shipping errors indirectly, by ensuring the correct items are routed to the correct warehouse or fulfillment location to begin with.
Is one app better for a small business?
Relocate+ Order Editor is potentially better suited for small businesses because it focuses on reducing customer service tickets. As a small business, you may not have dedicated support staff, so freeing up time to handle the tickets manually provides more flexibility with staffing resources. SplitOrder is more targeted at merchants dealing with fulfillment volume.
Can both apps handle orders with multiple items?
Yes, but in very different ways. Relocate+ allows customers to add or remove items from existing orders (within the defined rules), whereas SplitOrder focuses on splitting a single order containing multiple items into several new orders. This allows for separating items from different warehouse locations or delivery schedules.
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