Relocate+ Order Editor vs Yagi Order Cancellablefor Shopify (2026)
Relocate+ Order Editor and Yagi Order Cancellable both aim to reduce customer support burden by empowering customers with self-service order management, but they take different approaches. Relocate+ Order Editor positions itself as a comprehensive order editing solution, offering a wide range of modifications, including address and product changes, managed via customizable rules. Yagi Order Cancellable, on the other hand, focuses specifically on order cancellation and simple reordering, providing a streamlined, one-click experience. Therefore, Relocate+ caters to merchants seeking granular control over order editing, while Yagi Order Cancellable is designed for those primarily concerned with simplifying cancellations and reorders.
At a Glance
Relocate+ Order Editor
31 reviews
Yagi Order Cancellable
36 reviews
Detailed Overview
Relocate+ Order Editor
Use custom rules for self-serve order editing to addresses and products to reduce errors and returns
Key Features
- Automate customer support with rule-based self-serve editing.
- Time-based restrictions for when the address editor is available.
- Customers can edit variants-only or add/remove products based on your rules
- Integrates with ShipStation, Recharge, and other leading platforms
Yagi Order Cancellable
The app allows customer to cancel order and reorder on their own, without contacting support
Key Features
- Let customer cancel order on their own, with one click
- Let customer reorder their previous order items on their own, with one click
- Set cancellation time limit, eg: customer can only cancel within 1 hour of order
- App block available for Thank you / Order Status page (checkout extensibility)
- Use "cannot-cancel" tag to specify products or orders that cannot be cancelled
Feature Comparison
| Rating | 5/5 | 4.9/5 |
Rating Relocate+ Order Editor5/5 Yagi Order Cancellable4.9/5 | ||
| Reviews | 31 | 36 |
Reviews Relocate+ Order Editor31 Yagi Order Cancellable36 | ||
| Core Functionality | Comprehensive order editing (address, products, notes, etc.) | Order cancellation and reordering |
Core Functionality Relocate+ Order EditorComprehensive order editing (address, products, notes, etc.) Yagi Order CancellableOrder cancellation and reordering | ||
| Rule-Based Customization | Yes, extensive rule-based editing controls | Limited, cancellation time limit and product/order exclusions |
Rule-Based Customization Relocate+ Order EditorYes, extensive rule-based editing controls Yagi Order CancellableLimited, cancellation time limit and product/order exclusions | ||
| Order Status Page Integration | Thank you and order status pages, order confirmation emails, and store accounts. | Order status page, account page, order confirmation email. App block available (checkout extensibility). |
Order Status Page Integration Relocate+ Order EditorThank you and order status pages, order confirmation emails, and store accounts. Yagi Order CancellableOrder status page, account page, order confirmation email. App block available (checkout extensibility). | ||
| Variant Editing | Yes, customers can edit product variants | No explicit mention. Focused on entire order cancellation and reorder. |
Variant Editing Relocate+ Order EditorYes, customers can edit product variants Yagi Order CancellableNo explicit mention. Focused on entire order cancellation and reorder. | ||
| Additional Payments | Yes, supports payment for new items, taxes, or shipping differences | No explicit mention. |
Additional Payments Relocate+ Order EditorYes, supports payment for new items, taxes, or shipping differences Yagi Order CancellableNo explicit mention. | ||
| Integrations | ShipStation, Recharge, and other leading platforms | Not explicitly mentioned in the provided data. |
Integrations Relocate+ Order EditorShipStation, Recharge, and other leading platforms Yagi Order CancellableNot explicitly mentioned in the provided data. | ||
| Target Merchant | Merchants with complex order workflows needing fine-grained editing control. | Merchants primarily seeking to reduce support tickets for order cancellations. |
Target Merchant Relocate+ Order EditorMerchants with complex order workflows needing fine-grained editing control. Yagi Order CancellableMerchants primarily seeking to reduce support tickets for order cancellations. | ||
| Value Proposition | Reduce returns, increase customer satisfaction, automate customer support through comprehensive self-serve editing. | Reduce customer support workload and potential chargebacks by simplifying order cancellations and reordering. |
Value Proposition Relocate+ Order EditorReduce returns, increase customer satisfaction, automate customer support through comprehensive self-serve editing. Yagi Order CancellableReduce customer support workload and potential chargebacks by simplifying order cancellations and reordering. | ||
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Our Verdict
For merchants looking to offer customers detailed control over their orders, including the ability to change addresses, products, and variants, Relocate+ Order Editor is the clear choice. Its rule-based system provides the flexibility to tailor the editing experience to specific business needs. However, if the primary goal is to streamline the cancellation and reordering process to reduce customer support workload, Yagi Order Cancellable offers a simpler, more focused solution. Yagi is ideally suited for merchants who experience a high volume of cancellation requests and want to offer a one-click solution to their customers.
Common Questions
Which app is better for reducing return rates?
Relocate+ Order Editor is likely better for reducing return rates as it allows customers to correct order errors (address, product selection) *before* the order ships, preventing returns due to incorrect orders.
Which app is easier to set up and use?
Yagi Order Cancellable is likely easier to set up due to its simpler functionality and focus on a single task: cancellation and reordering. Relocate+ Order Editor, with its extensive rule system, may require more configuration.
Does Relocate+ Order Editor allow customers to cancel orders?
Yes, Relocate+ Order Editor includes order cancellation as a feature, allowing customers to cancel orders within defined parameters set by the merchant.
Which app handles additional payment requirements (e.g., adding a product)?
Relocate+ Order Editor handles additional payment requirements when customers add products or change shipping options. Yagi Order Cancellable does not appear to offer this functionality.
Which app integrates with more third-party services?
Relocate+ Order Editor explicitly mentions integrations with ShipStation and Recharge. Yagi Order Cancellable's integrations are not explicitly stated in the provided data, suggesting Relocate+ might have broader integration capabilities.
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