Selling Point and Zoko: WhatsApp CRM are Shopify apps catering to distinctly different merchant needs, despite both fitting into the broader category of 'Selling Online'. Selling Point focuses specifically on simplifying the migration of gift cards and store credits from various POS systems or websites into a Shopify store. Its core strength lies in its ability to handle bulk imports and conversions of both physical and virtual gift cards, aiming to save merchants time and money by eliminating manual data entry or custom development. Zoko: WhatsApp CRM, on the other hand, is not focused on gift card migration. Zoko: WhatsApp CRM provides customer relationship management capabilities via WhatsApp. It is targeted at merchants looking to enhance customer engagement, provide support, and drive sales through personalized communication on the WhatsApp platform. While Selling Point aims to streamline a very specific back-end process, Zoko is geared towards enhancing front-end customer interaction and relationship building. The review counts suggest Zoko: WhatsApp CRM has a larger user base, potentially indicating broader applicability, while Selling Point's perfect rating may reflect high satisfaction amongst its niche user base.
45 reviews
248 reviews
Easily migrate or import Gift Cards or Store Credits from any POS system or website into your store
| Rating | 5/5 | 4.7/5 |
Rating Selling Point5/5 Zoko: WhatsApp CRM4.7/5 | ||
| Reviews | 45 | 248 |
Reviews Selling Point45 Zoko: WhatsApp CRM248 | ||
| Core Functionality | Gift Card/Store Credit Migration | WhatsApp CRM |
Core Functionality Selling PointGift Card/Store Credit Migration Zoko: WhatsApp CRMWhatsApp CRM | ||
| Target Merchant | Merchants migrating from another platform with existing gift card programs | Merchants looking to leverage WhatsApp for customer communication and sales |
Target Merchant Selling PointMerchants migrating from another platform with existing gift card programs Zoko: WhatsApp CRMMerchants looking to leverage WhatsApp for customer communication and sales | ||
| Ease of Use (Assumed) | Likely straightforward, focuses on one task | Potentially more complex due to broader CRM functionality |
Ease of Use (Assumed) Selling PointLikely straightforward, focuses on one task Zoko: WhatsApp CRMPotentially more complex due to broader CRM functionality | ||
| Value Proposition | Saves time and money on manual gift card migration | Enhances customer engagement and drives sales through WhatsApp |
Value Proposition Selling PointSaves time and money on manual gift card migration Zoko: WhatsApp CRMEnhances customer engagement and drives sales through WhatsApp | ||
| Bulk Processing | Supports bulk import & generation of gift cards | Focuses on individual or small group conversations |
Bulk Processing Selling PointSupports bulk import & generation of gift cards Zoko: WhatsApp CRMFocuses on individual or small group conversations | ||
| Customer Support Focus | Not the primary function | Primary function is customer support and sales via WhatsApp |
Customer Support Focus Selling PointNot the primary function Zoko: WhatsApp CRMPrimary function is customer support and sales via WhatsApp | ||
For merchants migrating to Shopify or consolidating from multiple systems and possessing a significant existing gift card/store credit balance, Selling Point is the clear choice. Its focused functionality directly addresses this pain point, potentially saving substantial time and resources. The perfect rating, although based on fewer reviews, suggests a highly effective solution for its intended purpose.
However, if a merchant's priority is improving customer communication, building relationships via WhatsApp, and leveraging the platform for sales and support, Zoko: WhatsApp CRM is the more suitable option. Despite the slightly lower rating, the significantly higher review count indicates a wider user base and potentially broader applicability for merchants seeking to engage with customers on WhatsApp. Choosing between the two depends entirely on the specific needs and priorities of the merchant.
Yes, Selling Point can import physical gift cards as virtual gift cards in bulk.
No, Zoko: WhatsApp CRM is a WhatsApp CRM platform and does not handle gift card migration.
The app description emphasizes ease of use, stating it allows merchants to migrate gift cards in minutes, suggesting a streamlined and user-friendly process.
The provided information does not specify integrations with other CRM systems, but it's a common feature for CRM platforms. Further research on Zoko's features would be necessary to confirm.
The provided data does not mention whether either app offers a free trial. Merchants should check the Shopify App Store listings for the most up-to-date information on pricing and trials.
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